Citizens Memorial Healthcare
Encyclopedia
Citizens Memorial Healthcare (CMH) is a rural healthcare network. CMH provides comprehensive care to the residents of five counties in southwest Missouri. CMH refers to two affiliated corporate entities. Citizens Memorial Hospital District is a Missouri public hospital. Citizens Memorial Health Care Foundation is a 501(c)3 non-profit corporation.
CMH provides the following services: hospital inpatient, outpatient, emergency room, ambulance, ambulatory surgery, physical therapy, occupational therapy, speech therapy, primary care clinics and specialty clinics.
CMH serves the residents of Polk, Hickory, Dallas, Dade and Cedar counties, along with residents in the surrounding geographical area. CMH is the largest employer in the five-county area with 1,550 employees.
In 1986, the Citizens Memorial Health Care Foundation was established as a not-for-profit 501(c)3 entity. The Foundation aids and assists CMH in program and endowment development and operates a number of healthcare services. Within the next two years, CMH completed the third phase of construction, adding an outpatient wing, recovery rooms, clinic rooms, a registration area, community rooms and an area for rehabilitation services.
By 1990, CMH was designated as a Level III Trauma Center. CMH also opened a residential care facility, satellite home medical equipment stores and physician clinics.
Over the next five years, CMH continued to grow, adding more physician clinics, a Wellness Center, a long term skilled nursing facility and neurology services.
CMH continued to expand services by becoming the home of Polk County's 911 service, adding a mobile MRI unit, health transit services and additional long term care facilities. CMH also partners with community groups to provide much needed services to the area, including a dialysis center and the Barceda Families program.
In 2002, CMH upgraded the technology infrastructure to support an Electronic Medical Record. This allows patients to enter the system at any CMH facility and have a comprehensive medical record that is accessible to authorized clinicians throughout the system.
CMH has continued to grow to meet the needs of the community. In 2008, CMH opened the Carrie J. Babb Cancer Center (with Central Care Cancer Center), and the Douglas Medical Center, which houses physician clinics, rehabilitation services and an Ambulatory Surgical Center.
CMH has 59 active staff physicians and 65 visiting physicians.
CMH represents several specialties including: Allergy, Anesthesiology, Cardiology
, Counseling, Emergency Medicine
, Endocrinology
, General Surgery
, Geriatric Wellness, Gynecology, Hematology
, Hospitalist , Nephrology
, Neurology
, Obstetrics
, Occupational Medicine , Oncology
, Ophthalmology
, Orthopedics
, Otolaryngology
, Pain Management
, Pathology
, Pediatrics
, Physical Medicine, Plastic Surgery
, Podiatry
, Primary Care/Family Practice, Psychiatry
, Psychology
, Pulmonology
, Radiation Oncology, Radiology
, Rheumatology
, Sleep Medicine
, Sports Medicine
, Surgery
, Therapy Services (including physical, occupational and speech therapy), Urology
and Women's Services.
Citizens Memorial Healthcare is directed by CEO, Donald J. Babb, who has received several awards in connection with his service to CMH. In 1993, he was given the Missouri State Association of Health Occupations Educators Distinguished Service Award for Community Involvement, and in 1994, he was given the Missouri Hospital Association Distinguished Service Award.
In 1997, Mr. Babb was given the Shirley Ann Munroe Leadership Development Award by the American Hospital Association's Section for Small or Rural Hospitals and the Hospital Research and Educational Trust. The award spotlights leaders in small or rural hospital executive management positions, who, through innovative and progressive steps, have improved and enhanced health care delivery in their communities. Mr. Babb was presented the Visionary Leadership Award in 1999 from the Missouri Hospital Association, which recognizes healthcare executives whose innovative and exemplary initiatives improve the health of people in their communities.
(or EMR) in 2003. The implementation project and resulting system is known as Project Infocare. CMH maintains a completely electronic medical record and has eliminated the use of paper medical charts. Because of this, CMH was awarded the prestigious Davies Award of Excellence, a national award recognizing achievement in medical record technology. CMH is the first rural and first non-academic hospital to win the HIMSS award.
CMH was also named to the Hospital & Health Networks Most Wired-Small & Rural Hospital list in 2005, 2006 and 2007. And, to the Most Wired Top 100 list in 2008.
CMH has received numerous grants to expand the system and to demonstrate the value of the EMR. A grant received in 2007 will allow CMH to create a national model program to track and measure quality health standards in the ambulatory care setting.
In 1993, CMH was selected as one of the top ten rural hospitals in the United States. Citizens Memorial Healthcare Facility and Butterfield Residential Care Center were the first two long term care facilities in the nation to receive OSHA's VPP Star Status. Today, all five CMH long term care facilities and Butterfield Residential Care Center are recognized with VPP status.
CMH's long-term care facilities also have been recognized for quality of care. Parkview Healthcare Facility received the prestigious Primaris Nursing Home Quality Award in recognition of care quality and innovative efforts to promote and advance continual improvement.
Ash Grove Healthcare Facility received the American Health Care Association (AHCA)/National Center for Assisted Living (NCAL) Step I Quality Award. Of more than 16,000 long-term care facilities in the United States, only three in Missouri will received the award in 2007.
CMH Home Care Services was nominated as a finalist for the Primaris quality award and was nominated as a finalist in the Springfield Business Journal for top home care agencies in southwest Missouri.
CMH Home Care has received additional quality awards including the Home Care Elite award from OCS, which is given to agencies who are considered in the top 25% of all agencies in the United States related to quality of care and financial performance.
CMH offers the Medical Excellence Scholarship Fund. Through this fund, CMH provides financial assistance to local students who are working toward careers in healthcare and who will then return to work in the CMH rural area after their schooling is complete. To date, the fund has provided more than $1 million in assistance to approximately 250 students.
CMH hosts Health Expos to provide the community with low cost labs and health assessments. CMH also hosts several community events with a focus on healthcare, including: Hey Lady Have a Heart, Polk County Community Connections, Dallas County Resource Group, Dade County Community Connections, School Health Expos, Alzheimer's Memory Walk, CMH School Nurse Coalition and many more.
CMH provides the following services: hospital inpatient, outpatient, emergency room, ambulance, ambulatory surgery, physical therapy, occupational therapy, speech therapy, primary care clinics and specialty clinics.
CMH serves the residents of Polk, Hickory, Dallas, Dade and Cedar counties, along with residents in the surrounding geographical area. CMH is the largest employer in the five-county area with 1,550 employees.
History
Citizens Memorial Hospital opened in 1982. The hospital received accreditation from the Joint Commission on Accreditation of Hospital with no deficiencies in 1983. Recognizing the needs for healthcare in the hospital's service area, CMH expanded to add home health services, home medical equipment programs, mammography equipment, hospice services, and ambulance services within the first 5 years.In 1986, the Citizens Memorial Health Care Foundation was established as a not-for-profit 501(c)3 entity. The Foundation aids and assists CMH in program and endowment development and operates a number of healthcare services. Within the next two years, CMH completed the third phase of construction, adding an outpatient wing, recovery rooms, clinic rooms, a registration area, community rooms and an area for rehabilitation services.
By 1990, CMH was designated as a Level III Trauma Center. CMH also opened a residential care facility, satellite home medical equipment stores and physician clinics.
Over the next five years, CMH continued to grow, adding more physician clinics, a Wellness Center, a long term skilled nursing facility and neurology services.
CMH continued to expand services by becoming the home of Polk County's 911 service, adding a mobile MRI unit, health transit services and additional long term care facilities. CMH also partners with community groups to provide much needed services to the area, including a dialysis center and the Barceda Families program.
In 2002, CMH upgraded the technology infrastructure to support an Electronic Medical Record. This allows patients to enter the system at any CMH facility and have a comprehensive medical record that is accessible to authorized clinicians throughout the system.
CMH has continued to grow to meet the needs of the community. In 2008, CMH opened the Carrie J. Babb Cancer Center (with Central Care Cancer Center), and the Douglas Medical Center, which houses physician clinics, rehabilitation services and an Ambulatory Surgical Center.
Structure
The Citizens Memorial Healthcare (CMH) System includes a 76-bed acute care hospital, 22 physician clinics, 5 long term care facilities, one residential care facility and several independent living units.CMH has 59 active staff physicians and 65 visiting physicians.
CMH represents several specialties including: Allergy, Anesthesiology, Cardiology
Cardiology
Cardiology is a medical specialty dealing with disorders of the heart . The field includes diagnosis and treatment of congenital heart defects, coronary artery disease, heart failure, valvular heart disease and electrophysiology...
, Counseling, Emergency Medicine
Emergency medicine
Emergency medicine is a medical specialty in which physicians care for patients with acute illnesses or injuries which require immediate medical attention. While not usually providing long-term or continuing care, emergency medicine physicians diagnose a variety of illnesses and undertake acute...
, Endocrinology
Endocrinology
Endocrinology is a branch of biology and medicine dealing with the endocrine system, its diseases, and its specific secretions called hormones, the integration of developmental events such as proliferation, growth, and differentiation and the coordination of...
, General Surgery
General surgery
General surgery, despite its name, is a surgical specialty that focuses on abdominal organs, e.g., intestines including esophagus, stomach, small bowel, colon, liver, pancreas, gallbladder and bile ducts, and often the thyroid gland . They also deal with diseases involving the skin, breast, soft...
, Geriatric Wellness, Gynecology, Hematology
Hematology
Hematology, also spelled haematology , is the branch of biology physiology, internal medicine, pathology, clinical laboratory work, and pediatrics that is concerned with the study of blood, the blood-forming organs, and blood diseases...
, Hospitalist , Nephrology
Nephrology
Nephrology is a branch of internal medicine and pediatrics dealing with the study of the function and diseases of the kidney.-Scope of the specialty:...
, Neurology
Neurology
Neurology is a medical specialty dealing with disorders of the nervous system. Specifically, it deals with the diagnosis and treatment of all categories of disease involving the central, peripheral, and autonomic nervous systems, including their coverings, blood vessels, and all effector tissue,...
, Obstetrics
Obstetrics
Obstetrics is the medical specialty dealing with the care of all women's reproductive tracts and their children during pregnancy , childbirth and the postnatal period...
, Occupational Medicine , Oncology
Oncology
Oncology is a branch of medicine that deals with cancer...
, Ophthalmology
Ophthalmology
Ophthalmology is the branch of medicine that deals with the anatomy, physiology and diseases of the eye. An ophthalmologist is a specialist in medical and surgical eye problems...
, Orthopedics
Orthopedics
Orthopedics is the study of the musculoskeletal system. The Greek word 'ortho' means straight or correct and 'pedics' comes from the Greek 'pais' meaning children. For many centuries, orthopedists have been involved in the treatment of crippled children...
, Otolaryngology
Otolaryngology
Otolaryngology or ENT is the branch of medicine and surgery that specializes in the diagnosis and treatment of ear, nose, throat, and head and neck disorders....
, Pain Management
Pain management
Pain management is a branch of medicine employing an interdisciplinary approach for easing the suffering and improving the quality of life of those living with pain. The typical pain management team includes medical practitioners, clinical psychologists, physiotherapists, occupational therapists,...
, Pathology
Pathology
Pathology is the precise study and diagnosis of disease. The word pathology is from Ancient Greek , pathos, "feeling, suffering"; and , -logia, "the study of". Pathologization, to pathologize, refers to the process of defining a condition or behavior as pathological, e.g. pathological gambling....
, Pediatrics
Pediatrics
Pediatrics or paediatrics is the branch of medicine that deals with the medical care of infants, children, and adolescents. A medical practitioner who specializes in this area is known as a pediatrician or paediatrician...
, Physical Medicine, Plastic Surgery
Plastic surgery
Plastic surgery is a medical specialty concerned with the correction or restoration of form and function. Though cosmetic or aesthetic surgery is the best-known kind of plastic surgery, most plastic surgery is not cosmetic: plastic surgery includes many types of reconstructive surgery, hand...
, Podiatry
Podiatry
Podiatry is a branch of medicine devoted to the study, diagnosis, and treatment of disorders of the foot, ankle, and lower leg. The term podiatry came into use first in the early 20th century United States, where it now denotes a Doctor of Podiatric Medicine , a specialist who is qualified by their...
, Primary Care/Family Practice, Psychiatry
Psychiatry
Psychiatry is the medical specialty devoted to the study and treatment of mental disorders. These mental disorders include various affective, behavioural, cognitive and perceptual abnormalities...
, Psychology
Psychology
Psychology is the study of the mind and behavior. Its immediate goal is to understand individuals and groups by both establishing general principles and researching specific cases. For many, the ultimate goal of psychology is to benefit society...
, Pulmonology
Pulmonology
In medicine, pulmonology is the specialty that deals with diseases of the respiratory tract and respiratory disease. It is called chest medicine and respiratory medicine in some countries and areas...
, Radiation Oncology, Radiology
Radiology
Radiology is a medical specialty that employs the use of imaging to both diagnose and treat disease visualized within the human body. Radiologists use an array of imaging technologies to diagnose or treat diseases...
, Rheumatology
Rheumatology
Rheumatology is a sub-specialty in internal medicine and pediatrics, devoted to diagnosis and therapy of rheumatic diseases. Clinicians who specialize in rheumatology are called rheumatologists...
, Sleep Medicine
Sleep medicine
Sleep medicine is a medical specialty or subspecialty devoted to the diagnosis and therapy of sleep disturbances and disorders. From the middle of the 20th century, research has provided increasing knowledge and answered many questions about sleep-wake functioning. The rapidly evolving field has...
, Sports Medicine
Sports medicine
Sports medicine is a branch of medicine that deals with physical fitness, treatment and prevention of injuries related to sports and exercise...
, Surgery
Surgery
Surgery is an ancient medical specialty that uses operative manual and instrumental techniques on a patient to investigate and/or treat a pathological condition such as disease or injury, or to help improve bodily function or appearance.An act of performing surgery may be called a surgical...
, Therapy Services (including physical, occupational and speech therapy), Urology
Urology
Urology is the medical and surgical specialty that focuses on the urinary tracts of males and females, and on the reproductive system of males. Medical professionals specializing in the field of urology are called urologists and are trained to diagnose, treat, and manage patients with urological...
and Women's Services.
Citizens Memorial Healthcare is directed by CEO, Donald J. Babb, who has received several awards in connection with his service to CMH. In 1993, he was given the Missouri State Association of Health Occupations Educators Distinguished Service Award for Community Involvement, and in 1994, he was given the Missouri Hospital Association Distinguished Service Award.
In 1997, Mr. Babb was given the Shirley Ann Munroe Leadership Development Award by the American Hospital Association's Section for Small or Rural Hospitals and the Hospital Research and Educational Trust. The award spotlights leaders in small or rural hospital executive management positions, who, through innovative and progressive steps, have improved and enhanced health care delivery in their communities. Mr. Babb was presented the Visionary Leadership Award in 1999 from the Missouri Hospital Association, which recognizes healthcare executives whose innovative and exemplary initiatives improve the health of people in their communities.
IT Awards - Project Infocare
CMH implemented an Electronic Medical RecordElectronic medical record
An electronic medical record is a computerized medical record created in an organization that delivers care, such as a hospital or physician's office...
(or EMR) in 2003. The implementation project and resulting system is known as Project Infocare. CMH maintains a completely electronic medical record and has eliminated the use of paper medical charts. Because of this, CMH was awarded the prestigious Davies Award of Excellence, a national award recognizing achievement in medical record technology. CMH is the first rural and first non-academic hospital to win the HIMSS award.
CMH was also named to the Hospital & Health Networks Most Wired-Small & Rural Hospital list in 2005, 2006 and 2007. And, to the Most Wired Top 100 list in 2008.
CMH has received numerous grants to expand the system and to demonstrate the value of the EMR. A grant received in 2007 will allow CMH to create a national model program to track and measure quality health standards in the ambulatory care setting.
Quality Awards
Citizens Memorial Healthcare has been awarded numerous quality awards throughout the system.In 1993, CMH was selected as one of the top ten rural hospitals in the United States. Citizens Memorial Healthcare Facility and Butterfield Residential Care Center were the first two long term care facilities in the nation to receive OSHA's VPP Star Status. Today, all five CMH long term care facilities and Butterfield Residential Care Center are recognized with VPP status.
CMH's long-term care facilities also have been recognized for quality of care. Parkview Healthcare Facility received the prestigious Primaris Nursing Home Quality Award in recognition of care quality and innovative efforts to promote and advance continual improvement.
Ash Grove Healthcare Facility received the American Health Care Association (AHCA)/National Center for Assisted Living (NCAL) Step I Quality Award. Of more than 16,000 long-term care facilities in the United States, only three in Missouri will received the award in 2007.
CMH Home Care Services was nominated as a finalist for the Primaris quality award and was nominated as a finalist in the Springfield Business Journal for top home care agencies in southwest Missouri.
CMH Home Care has received additional quality awards including the Home Care Elite award from OCS, which is given to agencies who are considered in the top 25% of all agencies in the United States related to quality of care and financial performance.
Community Events and Involvement
CMH connects with the community through a wide variety of health and outreach programs, working with local schools and business partners CMH also partners with Bolivar Technical College to help ensure a well-trained and qualified staff for CMH.CMH offers the Medical Excellence Scholarship Fund. Through this fund, CMH provides financial assistance to local students who are working toward careers in healthcare and who will then return to work in the CMH rural area after their schooling is complete. To date, the fund has provided more than $1 million in assistance to approximately 250 students.
CMH hosts Health Expos to provide the community with low cost labs and health assessments. CMH also hosts several community events with a focus on healthcare, including: Hey Lady Have a Heart, Polk County Community Connections, Dallas County Resource Group, Dade County Community Connections, School Health Expos, Alzheimer's Memory Walk, CMH School Nurse Coalition and many more.