Dnata
Encyclopedia
Dnata is one of the largest suppliers of combined air services in the world offering ground handling, cargo, travel, and flight catering services across five continents. With a global footprint of 37 countries, Dnata employs over 20,000 employees for its operations worldwide.
In August, 2010, Dnata appointed UAE based brand consultancy, Brash Brands, to review the Dnata brand as part of a health check exercise commissioned by CEO, Gary Chapman. On the 28th May 2011, Dnata launched its new brand strategy and identity created in partnership with Brash Brands
. Globally, Dnata also provides airport services to 19 airports:
Mercator, is the IT arm of Dnata providing technological solutions and services to the aviation industry in the Middle East
, Africa
, the Americas
, Europe
and Asia Pacific. Headquartered in Dubai, Mercator also has an office in Thailand
.
, cargo services are provided both regionally and internationally at their overseas airports, handling over 3 million tons of cargo annually. In 1991, Calogi, an online communication portal was set up for the cargo community and was the first of its kind in the region allowing airlines, shippers, freight forwarders and ground handling agents to conduct business anywhere in the world.
, Bahrain
, Oman
, Qatar
, Kuwait
and the Kingdom of Saudi Arabia. Dnata Travel is also the regional managing partner for the Hogg Robinson Group
in the Middle East and West Asia.
History
Dnata was established in 1959 in Dubai, UAE, with just five employees. The name originates as an acronym for ‘Dubai National Air Travel Agency’. It has grown significantly with the first international expansion seen in 1993 through a joint venture with Gerry’s International in Pakistan. Global expansion was also witnessed in 2008 through the acquisition of a 23% share in worldwide corporate travel company, Hogg Robinson Group (HRG) and 49% acquisition of the global outsource provider, Mind Pearl. In December, 2010, Dnata acquired Alpha Flight Limited, expanding the company even further to cover 62 airports in 12 countries. Today, Dnata has 20,000 employees with a worldwide network across five continents.In August, 2010, Dnata appointed UAE based brand consultancy, Brash Brands, to review the Dnata brand as part of a health check exercise commissioned by CEO, Gary Chapman. On the 28th May 2011, Dnata launched its new brand strategy and identity created in partnership with Brash Brands
Ground Handling
Dnata employs over 6,500 people who handle passenger, cargo, ramp and technical services for airlines at Dubai International AirportDubai International Airport
Dubai International Airport is an international airport serving Dubai, the largest city of the United Arab Emirates. It is a major aviation hub in the Middle East, and is the main airport of Dubai. It is situated in the Al Garhoud district, southeast of Dubai...
. Globally, Dnata also provides airport services to 19 airports:
- AustraliaAustraliaAustralia , officially the Commonwealth of Australia, is a country in the Southern Hemisphere comprising the mainland of the Australian continent, the island of Tasmania, and numerous smaller islands in the Indian and Pacific Oceans. It is the world's sixth-largest country by total area...
— AdelaideAdelaideAdelaide is the capital city of South Australia and the fifth-largest city in Australia. Adelaide has an estimated population of more than 1.2 million...
, BrisbaneBrisbaneBrisbane is the capital and most populous city in the Australian state of Queensland and the third most populous city in Australia. Brisbane's metropolitan area has a population of over 2 million, and the South East Queensland urban conurbation, centred around Brisbane, encompasses a population of...
, DarwinDarwin, Northern TerritoryDarwin is the capital city of the Northern Territory, Australia. Situated on the Timor Sea, Darwin has a population of 127,500, making it by far the largest and most populated city in the sparsely populated Northern Territory, but the least populous of all Australia's capital cities...
, MelbourneMelbourneMelbourne is the capital and most populous city in the state of Victoria, and the second most populous city in Australia. The Melbourne City Centre is the hub of the greater metropolitan area and the Census statistical division—of which "Melbourne" is the common name. As of June 2009, the greater...
, PerthPerth, Western AustraliaPerth is the capital and largest city of the Australian state of Western Australia and the fourth most populous city in Australia. The Perth metropolitan area has an estimated population of almost 1,700,000....
, and SydneySydneySydney is the most populous city in Australia and the state capital of New South Wales. Sydney is located on Australia's south-east coast of the Tasman Sea. As of June 2010, the greater metropolitan area had an approximate population of 4.6 million people...
(joint venture with Toll HoldingsToll HoldingsTOLL , properly TOLL Holdings Limited, is Australia's largest transport company, based in Melbourne, Victoria. The company has operations in road, rail, sea and air in 55 countries....
.) - ChinaChinaChinese civilization may refer to:* China for more general discussion of the country.* Chinese culture* Greater China, the transnational community of ethnic Chinese.* History of China* Sinosphere, the area historically affected by Chinese culture...
— GuangzhouGuangzhouGuangzhou , known historically as Canton or Kwangchow, is the capital and largest city of the Guangdong province in the People's Republic of China. Located in southern China on the Pearl River, about north-northwest of Hong Kong, Guangzhou is a key national transportation hub and trading port...
and Xi'anXi'anXi'an is the capital of the Shaanxi province, and a sub-provincial city in the People's Republic of China. One of the oldest cities in China, with more than 3,100 years of history, the city was known as Chang'an before the Ming Dynasty... - PakistanPakistanPakistan , officially the Islamic Republic of Pakistan is a sovereign state in South Asia. It has a coastline along the Arabian Sea and the Gulf of Oman in the south and is bordered by Afghanistan and Iran in the west, India in the east and China in the far northeast. In the north, Tajikistan...
— KarachiKarachiKarachi is the largest city, main seaport and the main financial centre of Pakistan, as well as the capital of the province of Sindh. The city has an estimated population of 13 to 15 million, while the total metropolitan area has a population of over 18 million...
, IslamabadIslamabadIslamabad is the capital of Pakistan and the tenth largest city in the country. Located within the Islamabad Capital Territory , the population of the city has grown from 100,000 in 1951 to 1.7 million in 2011...
, PeshawarPeshawarPeshawar is the capital of Khyber-Pakhtunkhwa and the administrative center and central economic hub for the Federally Administered Tribal Areas of Pakistan....
, and LahoreLahoreLahore is the capital of the Pakistani province of Punjab and the second largest city in the country. With a rich and fabulous history dating back to over a thousand years ago, Lahore is no doubt Pakistan's cultural capital. One of the most densely populated cities in the world, Lahore remains a... - PhilippinesPhilippinesThe Philippines , officially known as the Republic of the Philippines , is a country in Southeast Asia in the western Pacific Ocean. To its north across the Luzon Strait lies Taiwan. West across the South China Sea sits Vietnam...
— ManilaManilaManila is the capital of the Philippines. It is one of the sixteen cities forming Metro Manila.Manila is located on the eastern shores of Manila Bay and is bordered by Navotas and Caloocan to the north, Quezon City to the northeast, San Juan and Mandaluyong to the east, Makati on the southeast,... - SingaporeSingaporeSingapore , officially the Republic of Singapore, is a Southeast Asian city-state off the southern tip of the Malay Peninsula, north of the equator. An island country made up of 63 islands, it is separated from Malaysia by the Straits of Johor to its north and from Indonesia's Riau Islands by the...
- SwitzerlandSwitzerlandSwitzerland name of one of the Swiss cantons. ; ; ; or ), in its full name the Swiss Confederation , is a federal republic consisting of 26 cantons, with Bern as the seat of the federal authorities. The country is situated in Western Europe,Or Central Europe depending on the definition....
— GenevaGenevaGeneva In the national languages of Switzerland the city is known as Genf , Ginevra and Genevra is the second-most-populous city in Switzerland and is the most populous city of Romandie, the French-speaking part of Switzerland...
and ZürichZürichZurich is the largest city in Switzerland and the capital of the canton of Zurich. It is located in central Switzerland at the northwestern tip of Lake Zurich... - UK — London Heathrow and ManchesterManchesterManchester is a city and metropolitan borough in Greater Manchester, England. According to the Office for National Statistics, the 2010 mid-year population estimate for Manchester was 498,800. Manchester lies within one of the UK's largest metropolitan areas, the metropolitan county of Greater...
- KurdistanIraqi KurdistanIraqi Kurdistan or Kurdistan Region is an autonomous region of Iraq. It borders Iran to the east, Turkey to the north, Syria to the west and the rest of Iraq to the south. The regional capital is Arbil, known in Kurdish as Hewlêr...
— ErbilErbilArbil may refer to:* Arbil, fourth largest city in Iraq* Arbil Governorate* Arbil International Airport...
Mercator, is the IT arm of Dnata providing technological solutions and services to the aviation industry in the Middle East
Middle East
The Middle East is a region that encompasses Western Asia and Northern Africa. It is often used as a synonym for Near East, in opposition to Far East...
, Africa
Africa
Africa is the world's second largest and second most populous continent, after Asia. At about 30.2 million km² including adjacent islands, it covers 6% of the Earth's total surface area and 20.4% of the total land area...
, the Americas
Americas
The Americas, or America , are lands in the Western hemisphere, also known as the New World. In English, the plural form the Americas is often used to refer to the landmasses of North America and South America with their associated islands and regions, while the singular form America is primarily...
, Europe
Europe
Europe is, by convention, one of the world's seven continents. Comprising the westernmost peninsula of Eurasia, Europe is generally 'divided' from Asia to its east by the watershed divides of the Ural and Caucasus Mountains, the Ural River, the Caspian and Black Seas, and the waterways connecting...
and Asia Pacific. Headquartered in Dubai, Mercator also has an office in Thailand
Thailand
Thailand , officially the Kingdom of Thailand , formerly known as Siam , is a country located at the centre of the Indochina peninsula and Southeast Asia. It is bordered to the north by Burma and Laos, to the east by Laos and Cambodia, to the south by the Gulf of Thailand and Malaysia, and to the...
.
Cargo
Functioning as the cargo handling operator for the Dubai International Airport Cargo GatewayDubai International Airport Cargo Gateway
Once named Dubai Cargo Village and owned by the Dubai Department of Civil Aviation, this facility has undergone a major restructuring since 2008. It has been re-branded as Dubai International Airport Cargo Gateway with the adjacent facilities under construction in Jebel Ali being named Al Maktoum...
, cargo services are provided both regionally and internationally at their overseas airports, handling over 3 million tons of cargo annually. In 1991, Calogi, an online communication portal was set up for the cargo community and was the first of its kind in the region allowing airlines, shippers, freight forwarders and ground handling agents to conduct business anywhere in the world.
Travel
Dnata Travel provides assistance in the areas of corporate and government travel, luxury holidays, events, groups and incentives, retail and marine travel. There are 202 locations across the GCC with operational presence in AfghanistanAfghanistan
Afghanistan , officially the Islamic Republic of Afghanistan, is a landlocked country located in the centre of Asia, forming South Asia, Central Asia and the Middle East. With a population of about 29 million, it has an area of , making it the 42nd most populous and 41st largest nation in the world...
, Bahrain
Bahrain
' , officially the Kingdom of Bahrain , is a small island state near the western shores of the Persian Gulf. It is ruled by the Al Khalifa royal family. The population in 2010 stood at 1,214,705, including 235,108 non-nationals. Formerly an emirate, Bahrain was declared a kingdom in 2002.Bahrain is...
, Oman
Oman
Oman , officially called the Sultanate of Oman , is an Arab state in southwest Asia on the southeast coast of the Arabian Peninsula. It is bordered by the United Arab Emirates to the northwest, Saudi Arabia to the west, and Yemen to the southwest. The coast is formed by the Arabian Sea on the...
, Qatar
Qatar
Qatar , also known as the State of Qatar or locally Dawlat Qaṭar, is a sovereign Arab state, located in the Middle East, occupying the small Qatar Peninsula on the northeasterly coast of the much larger Arabian Peninsula. Its sole land border is with Saudi Arabia to the south, with the rest of its...
, Kuwait
Kuwait
The State of Kuwait is a sovereign Arab state situated in the north-east of the Arabian Peninsula in Western Asia. It is bordered by Saudi Arabia to the south at Khafji, and Iraq to the north at Basra. It lies on the north-western shore of the Persian Gulf. The name Kuwait is derived from the...
and the Kingdom of Saudi Arabia. Dnata Travel is also the regional managing partner for the Hogg Robinson Group
Hogg Robinson Group
Hogg Robinson Group is an international corporate travel services organisation with headquarters in the UK. HRG offers corporate travel services which include Corporate Travel Management, Consulting, Expense management, Events & Meetings Management and Sports...
in the Middle East and West Asia.