Nigel Howard Croft was appointed as Chairman of ISO’s Technical Committee TC 176

ISO/TC 176

ISO/TC 176 is Technical Committee 176 of the International Organization for Standardization , responsible for Quality management and quality assurance - the ISO 9000 family of standards.- Overview :...

/SC 2 in February 2010, with overall responsibility for the ISO 9001 standard, used worldwide as a basis for certification of quality management systems.

Education

Nigel Croft attended Oakwood Comprehensive School

Oakwood Technology College

Oakwood Technology College is a secondary school in Rotherham, South Yorkshire, England. It is situated on Moorgate Road, almost in the centre of Rotherham, and receives children from a number of primary schools throughout Rotherham....

, Rotherham from 1967-1972 and subsequently Thomas Rotherham College

Thomas Rotherham College

Thomas Rotherham College is a college for 16 to 19 year olds, founded in 1967. It is located in Rotherham, South Yorkshire, England.-Admissions:...

 (formerly Rotherham Grammar School). First in his family to go to university, he graduated with First Class Honours in Natural Sciences and with an Honorary Senior Scholarship from Gonville & Caius College, Cambridge in 1977. After a short period in industry, he returned to academia to carry out postgraduate research in Metallurgy and Materials Science at Sheffield University under the tutelage of Prof Sir Graeme Davies

Graeme Davies

Sir Graeme Davies, FREng, FRSNZ, FRSE is a New Zealand engineer, academic and administrator. He is a former Vice-Chancellor of the University of Liverpool and the University of Glasgow and recently retired as Vice-Chancellor of the University of London in the United Kingdom.Davies graduated with a...

. He received a PhD in 1981 for his work on the fracture characteristics and mechanisms in cast steel, and was awarded the Brunton Medal for Research Excellence. In 1981, he received a Harkness Fellowship

Harkness Fellowship

The Harkness Fellowships are a programme run by the Commonwealth Fund of New York City. They were established to reciprocate the Rhodes Scholarships and enable Fellows from several countries to spend time studying in the United States...

 from the Commonwealth Fund

Commonwealth Fund

The Commonwealth Fund is a private U.S. foundation whose stated purpose is to promote a high-performing health care system that achieves better access, improved quality, and greater efficiency, especially for society's most vulnerable.-History:...

, to conduct post-doctoral research at the University of California, Berkeley

University of California, Berkeley

The University of California, Berkeley , is a teaching and research university established in 1868 and located in Berkeley, California, USA...

, on the low temperature impact strength of welds in microalloyed steel

Microalloyed steel

Microalloyed steel is a type of alloy steel that contains small amounts of alloying elements . Standard alloying elements include: niobium, vanadium, titanium, molybdenum, zirconium, boron, and rare-earth metals...

 after induction bending for use in high pressure gas pipelines.

Career

Following a family tradition, Nigel Croft began his career in the local South Yorkshire steel industry, at British Steel Corporation’s Special Steels Division in Rotherham. He began work in the quality control department in 1974, first as a student apprentice, and later as a Graduate Metallurgist. After returning from post-doctoral research work in the USA, he joined J.P. Kenny and Partners as a Senior Metallurgist, working on supplier evaluations for high pressure gas pipelines in the North Sea and elsewhere. In 1984 he married Naila Diniz (also a PhD metallurgist from Sheffield University), and emigrated to Brazil. The two worked in the Diniz family-owned specialty steel company Eletrometal S.A. until the company was sold in the mid-1990s. Nigel’s interest in Quality Management began during this time, when he coordinated the adaptation of Eletrometal’s quality management system to meet the requirements of the ISO 9002 standard (now superseded), in 1992.

Nigel Croft currently sits on the Board of a number of organizations around the world, including the Chartered Quality Institute (CQI) - UK, and the Social Accountability Accreditation Service for SA 8000 (SAAS) - U.S.A. In 2011 he was appointed Visiting Professor at the Business School of UUM (University of Northern Malaysia

Universiti Utara Malaysia

Universiti Utara Malaysia is a public university in the town of Sintok, Kedah. Utara means 'northern' in the Malay language. It was formally incorporated on 16 February 1984. The university was established with the specific mission of providing a leadership role for management education in the...

)

Contribution to International Standards

As a member of the Brazilian delegation to ISO/TC176, the ISO Technical Committee responsible for Quality Management and the ISO 9000 family of standards, Nigel Croft was responsible for coordinating the implementation of and transition to the year 2000 revision of those standards . After over 15 years of active involvement with ISO/TC 176, he was appointed as Chairman of its Subcommittee SC 2 in 2010, with responsibility for the ISO 9001 requirements standard and the ISO 9004 guidelines standard, among others. ISO/TC 176/SC 2 has participation from over 80 countries represented via their National Standards Bodies, as well as liaison organizations representing industry groups and other interested parties. There are now over 1,000,000 organizations worldwide that are certified as meeting ISO 9001, which sets out requirements for organizations to be able to demonstrate their ability to consistently provide their customers with conforming products. Croft has also helped produce guidance from ISO on how to deal with outsourcing issues as they relate to quality management

Publications

• “Supply Chains and ISO 9001 – What to expect and How to get it” ISO Focus (April 2010)
• “ISO 9001:2008 – Small Changes, Big Opportunities”, ISBN 978-0-615-30139-6, published by Sustainable Success Alert (USA)
• “Preserving the credibility of ISO 9001:2000 certification” (with R. Dougherty) ISO Management Systems (Sept/Oct 2007)
• “ISO 9001:2000 – What does it mean in the Supply Chain?” ISO Management Systems (April/May 2005)
• “Credibility and Integrity of the ISO 9000 Standards” – ISO Management Systems (March/April 2003)
• “The ISO 9000:2000 standards – some common misconceptions”, EOQ 46th Congress, Harrogate, UK, Oct 2002
• American Society for Quality ISO 9000 Handbook (Author of Chapters 19 and 42), 2001
• “Revving up Health Care, US Style”, Quality World, July 2001
• “ISTO – A learning experience”, Quality World, June 2001
• “ISO 9000:2000 – A lesson in peace processes” Quality World, Dec 2000

External links

• ISO Official website