TD Canada Trust
Encyclopedia
TD Canada Trust is the personal, small business
and commercial banking operation of the Toronto-Dominion Bank
(TD) in Canada
. TD Canada Trust offers a range of financial services and products to more than 10 million Canadian customers through more than 1,100 branches and 2,600 ATM Green Machines. People often incorrectly use "TD Canada Trust" to refer to the whole bank after the merger in 2000, although TD Canada Trust makes up the bank's largest division. TD Canada Trust's Institution Number (or bank number) is 004.
TD Canada Trust markets itself as having longer hours than any other major bank. Since late 2007 most branches are open 8-6 Monday to Wednesday (some till 8pm), 8-8 Thursday & Friday, and 8-4 on Saturday. Some exceptions are made for very low traffic branches. As of February 2011, over 300 branches are open 12-4 on Sundays and are closed most statutory holidays.
TD Canada Trust has also won the only two nationally syndicated Customer Satisfaction Studies awards (Synovate and JD Power) for the last few years in a row. TD Canada Trust's parent company, TD Bank Financial Group, was also recognized as one of the "Best Employers" in Canada by Mediacorp Canada Inc., publishers of the annual Canada's Top 100 Employers list.
Tim Hockey is both Group Head, Canadian Banking, TD Bank Financial Group as well as President and CEO of TD Canada Trust.
Canada Trust
was formerly an independent company, originally founded in 1864 as Huron and Erie Savings and Loan Society. The company was acquired by TD Bank in 2000 and adopted the new brand name "TD Bank Financial Group". Canada Trust's retail division was merged with TD's existing retail banking operations over the course of 2000-2001 to collectively form "TD Canada Trust". Canada Trust President and CEO W. Edmund Clark
was made President and COO
of TD, and later ascended to President and CEO of TD Bank Financial Group in 2002.
, savings, and credit
accounts as well as investments such as mutual funds and GICs. Banking history is stored up to 18 months online. Customers are also able to order cheques online through EasyWeb.
With the automatic payment information, users are able to set an automatic payment to over 5000 different companies. Companies include utility companies, educational tuition, taxes, and credit cards. TD allows the user to add a number of payees and automatic payments may be set to the desired time period and amount. Online transfers are also possible such as Interac
email money transfer and foreign exchanges.
In 2011, TD Canada Trust launched a mobile banking app for iOS
, Android and BlackBerry
platforms, allowing clients to perform many of the same transactions that are available through EasyWeb online banking.
Small business
A small business is a business that is privately owned and operated, with a small number of employees and relatively low volume of sales. Small businesses are normally privately owned corporations, partnerships, or sole proprietorships...
and commercial banking operation of the Toronto-Dominion Bank
Toronto-Dominion Bank
The Toronto-Dominion Bank , is the second-largest bank in Canada by market capitalization and based on assets. It is also the sixth largest bank in North America. Commonly known as TD and operating as TD Bank Group, the bank was created in 1955 through the merger of the Bank of Toronto and the...
(TD) in Canada
Canada
Canada is a North American country consisting of ten provinces and three territories. Located in the northern part of the continent, it extends from the Atlantic Ocean in the east to the Pacific Ocean in the west, and northward into the Arctic Ocean...
. TD Canada Trust offers a range of financial services and products to more than 10 million Canadian customers through more than 1,100 branches and 2,600 ATM Green Machines. People often incorrectly use "TD Canada Trust" to refer to the whole bank after the merger in 2000, although TD Canada Trust makes up the bank's largest division. TD Canada Trust's Institution Number (or bank number) is 004.
TD Canada Trust markets itself as having longer hours than any other major bank. Since late 2007 most branches are open 8-6 Monday to Wednesday (some till 8pm), 8-8 Thursday & Friday, and 8-4 on Saturday. Some exceptions are made for very low traffic branches. As of February 2011, over 300 branches are open 12-4 on Sundays and are closed most statutory holidays.
TD Canada Trust has also won the only two nationally syndicated Customer Satisfaction Studies awards (Synovate and JD Power) for the last few years in a row. TD Canada Trust's parent company, TD Bank Financial Group, was also recognized as one of the "Best Employers" in Canada by Mediacorp Canada Inc., publishers of the annual Canada's Top 100 Employers list.
Tim Hockey is both Group Head, Canadian Banking, TD Bank Financial Group as well as President and CEO of TD Canada Trust.
History
Canada Trust
CT Financial Services Inc. was a trust company that was founded in London, Ontario and later had its headquarters in Toronto, Ontario and operated in Canada through subsidiaries including Canada Trustco Mortgage Company and The Canada Trust Company...
was formerly an independent company, originally founded in 1864 as Huron and Erie Savings and Loan Society. The company was acquired by TD Bank in 2000 and adopted the new brand name "TD Bank Financial Group". Canada Trust's retail division was merged with TD's existing retail banking operations over the course of 2000-2001 to collectively form "TD Canada Trust". Canada Trust President and CEO W. Edmund Clark
W. Edmund Clark
William Edmund "Ed" Clark is the President and Chief Executive Officer of TD Bank Financial Group , roles he held since December 20, 2002....
was made President and COO
Chief operating officer
A Chief Operating Officer or Director of Operations can be one of the highest-ranking executives in an organization and comprises part of the "C-Suite"...
of TD, and later ascended to President and CEO of TD Bank Financial Group in 2002.
Online Banking
TD Customers are able to do online banking through TD's EasyWeb system. EasyWeb allows users to perform many transactions, manage bills, update personal information, manage investments, and view banking histories. Account management enables users to manage chequingCheque
A cheque is a document/instrument See the negotiable cow—itself a fictional story—for discussions of cheques written on unusual surfaces. that orders a payment of money from a bank account...
, savings, and credit
Credit (finance)
Credit is the trust which allows one party to provide resources to another party where that second party does not reimburse the first party immediately , but instead arranges either to repay or return those resources at a later date. The resources provided may be financial Credit is the trust...
accounts as well as investments such as mutual funds and GICs. Banking history is stored up to 18 months online. Customers are also able to order cheques online through EasyWeb.
With the automatic payment information, users are able to set an automatic payment to over 5000 different companies. Companies include utility companies, educational tuition, taxes, and credit cards. TD allows the user to add a number of payees and automatic payments may be set to the desired time period and amount. Online transfers are also possible such as Interac
Interac
Interac Association is a Canadian organization linking enterprises that have proprietary networks so that they may communicate with each other for the purpose of exchanging electronic financial transactions. The Association was founded in 1984 as a cooperative venture between five financial...
email money transfer and foreign exchanges.
In 2011, TD Canada Trust launched a mobile banking app for iOS
IOS
iOS is an operating system for iPad, iPhone, iPod Touch, and Apple TV.IOS may also refer to:-Companies and organisations:* Illinois Ornithological Society, American state-based bird club...
, Android and BlackBerry
BlackBerry
BlackBerry is a line of mobile email and smartphone devices developed and designed by Canadian company Research In Motion since 1999.BlackBerry devices are smartphones, designed to function as personal digital assistants, portable media players, internet browsers, gaming devices, and much more...
platforms, allowing clients to perform many of the same transactions that are available through EasyWeb online banking.