VoiceObjects is a company that produces VXML-based self-service phone portals which personalize each caller’s experience and provide mobile access that integrates voice recognition, touch-tone response, text and mobile web.

In December 2008, VoiceObjects was acquired by Voxeo Corporation

Voxeo

Voxeo Corporation is a technology company that specializes in providing development platforms for unified customer experience and unified communications applications...

. The VoiceObjects products are now part of the Voxeo portfolio and the VoiceObjects office and staff are now operating as Voxeo Germany.

History

VoiceObjects was founded in 2001 by Karl-Heinz Land as OneBridge software just outside of Cologne, Germany. Since then the company has grown to serving well over 200M callers per year with global presence, and has been incorporated as US company with headquarters in San Mateo, California

San Mateo, California

San Mateo is a city in San Mateo County, California, United States, in the San Francisco Bay Area. With a population of approximately 100,000 , it is one of the larger suburbs on the San Francisco Peninsula, located between Burlingame to the north, Foster City to the east, Belmont to the south,...

.

The company’s products are based on a new software architecture for delivering voice portals that leveraged industry standards for the Internet such as VoiceXML

VoiceXML

VoiceXML is the W3C's standard XML format for specifying interactive voice dialogues between a human and a computer. It allows voice applications to be developed and deployed in an analogous way to HTML for visual applications. Just as HTML documents are interpreted by a visual web browser,...

, SQL

SQL

SQL is a programming language designed for managing data in relational database management systems ....

, Eclipse

Eclipse (software)

Eclipse is a multi-language software development environment comprising an integrated development environment and an extensible plug-in system...

, SNMP

Simple Network Management Protocol

Simple Network Management Protocol is an "Internet-standard protocol for managing devices on IP networks. Devices that typically support SNMP include routers, switches, servers, workstations, printers, modem racks, and more." It is used mostly in network management systems to monitor...

, XML

XML

Extensible Markup Language is a set of rules for encoding documents in machine-readable form. It is defined in the XML 1.0 Specification produced by the W3C, and several other related specifications, all gratis open standards....

, Java

Java (programming language)

Java is a programming language originally developed by James Gosling at Sun Microsystems and released in 1995 as a core component of Sun Microsystems' Java platform. The language derives much of its syntax from C and C++ but has a simpler object model and fewer low-level facilities...

, and SOA

Service-oriented architecture

In software engineering, a Service-Oriented Architecture is a set of principles and methodologies for designing and developing software in the form of interoperable services. These services are well-defined business functionalities that are built as software components that can be reused for...

. In 2007, the company introduced software to support text-based applications for mobile phone

Mobile phone

A mobile phone is a device which can make and receive telephone calls over a radio link whilst moving around a wide geographic area. It does so by connecting to a cellular network provided by a mobile network operator...

s using the USSD standard over GSM wireless networks as well as software to support Web-based applications for mobile phones with Web browsers supporting the XHTML

XHTML

XHTML is a family of XML markup languages that mirror or extend versions of the widely-used Hypertext Markup Language , the language in which web pages are written....

 1.0 standard.

Customers

VoiceObjects customers include recognizable names such as Adobe

Adobe Systems

Adobe Systems Incorporated is an American computer software company founded in 1982 and headquartered in San Jose, California, United States...

, Deutsche Telekom

Deutsche Telekom

Deutsche Telekom AG is a telecommunications company headquartered in Bonn, Germany. It is the largest telecommunications company in Europe....

, Hershey’s

Hershey's

Hershey's may refer to:* Hershey's, a nickname for The Hershey Company* Hershey's Ice Cream produced by Hershey Creamery Company* Hershey's Chocolate World, a theme-park/visitor-center facility...

, Kellogg Company

Kellogg Company

Kellogg Company , is a producer of cereal and convenience foods, including cookies, crackers, toaster pastries, cereal bars, fruit-flavored snacks, frozen waffles, and vegetarian foods...

, Lufthansa, and Swisscom

Swisscom

Swisscom AG is a major telecommunications provider in Switzerland. Along with Swiss Post, it is a successor company to the former state-owned PTT. Its headquarters are located at Worblaufen near Bern...

. The company’s partners include SAP, Nortel, Genesys, Avaya, BEA, Oracle, and IBM.