NCR Corporation
Encyclopedia
NCR Corporation is an American technology company specializing in kiosk products for the retail, financial, travel, healthcare, food service, entertainment, gaming and public sector industries. Its main products are self-service kiosks, point-of-sale terminals
, automated teller machine
s, check
processing systems, barcode scanners
, and business consumables. They also provide IT maintenance support services. From 1988 to 1997 they sponsored the NCR Book Award
for non-fiction. NCR had been based in Dayton, Ohio, starting in 1884, but in June 2009, the company sold most of the Dayton properties and moved its headquarters to Metro Atlanta
. Currently the headquarters are in unincorporated
Gwinnett County
, Georgia, near Duluth
.
The company was founded in 1884 and acquired by AT&T
in 1991. A restructuring of AT&T in 1996 led to NCR's re-establishment on 1 January 1997 as a separate company, and involved the spin-off
of Lucent Technologies
from AT&T. NCR is the only AT&T acquisition that retained its original name – all the others have either been purchased or renamed following subsequent mergers.
The company began as the National Manufacturing Company of Dayton, Ohio
, which was established to manufacture and sell the first mechanical cash register
, invented in 1879 by James Ritty
. In 1884 the company and patents were bought by John Henry Patterson
and his brother Frank Jefferson Patterson and the firm was renamed the National Cash Register Company. Patterson formed NCR into one of the first modern American companies, introducing new, aggressive sales methods and business techniques. He established the first sales training school in 1893, and introduced a comprehensive social welfare program for his factory workers.
Other significant figures in the early history of the company were Charles F. Kettering, Thomas J. Watson, Sr.
and Edward A. Deeds
. Deeds and Kettering went on to found Delco Electronics
which became a division of General Motors
. Watson eventually worked his way up to general sales manager. Bent on inspiring the dispirited NCR sales force, Watson introduced the motto "THINK!" Signs with this motto were erected in factory buildings, sales offices, and club rooms during the mid-1890s. "THINK" later became a widely-known symbol of IBM. Kettering designed the first cash register powered by an electric motor in 1906. Within a few years he developed the Class 1000 register which was in production for 40 years, and the O.K. Telephone Credit Authorization system for verifying credit in department stores.
By 1911 it had sold one million machines and grown to almost 6,000 employees. Combined with rigorous legal attacks, Patterson's methods enabled the company to fight off, bankrupt or buy-out over 80 of its early competitors and achieve control of 95% of the U.S. market.
In 1912, the company was found guilty of violating the Sherman Antitrust Act
. Patterson, Deeds, Watson, and 25 other NCR executives and managers were convicted for illegal anti-competitive sales practices and were sentenced to one year of imprisonment. Their convictions were unpopular with the public due to the efforts of Patterson and Watson to help those affected by the Dayton, Ohio floods of 1913
, but efforts to have them pardoned by President Woodrow Wilson
were unsuccessful. However, their convictions were overturned on appeal in 1915 on the grounds that important defense evidence should have been admitted.
Two million units were sold by 1922, the year John Patterson died. In 1925 the company went public with an issue of $55 million in stock, at that time the largest public offering in United States history. During World War I
the company manufactured shell fuzes
and aircraft instrumentation, and during World War II
built aero-engines, bomb sights and code-breaking machines, including the American bombe
designed by Joseph Desch
.
Building on its wartime experience with secret communication systems, high speed counters, and cryptanalytic equipment, NCR became a major post-war force in developing new computing and communications technology. In 1953, following its acquisition of Computer Research Corporation the previous year, the company created a specialised electronics division. In 1956, NCR introduced its first electronic device, the Class 29 Post-Tronic, a bank machine using magnetic stripe technology. With GE
the company manufactured its first transistor
-based computer in 1957, the NCR 304
. Also in the 1950s NCR introduced MICR (Magnetic Ink Character Recognition
).
In 1962, NCR introduced the NCR-315 Electronic Data Processing System which included the CRAM storage device, the first automated mass storage
alternative to magnetic tape
libraries accessed manually by computer operators. The NCR 390 and 500 computers were also offered to customers who did not need the full power of the 315. The company's first all-integrated circuit
computer was the Century 100 of 1968. The Century 200 was added in 1970. The line was extended through the Century 300, NCR's first multiprocessor system. The Century series was followed by the Criterion series in 1976, NCR's first virtual machine system.
During this period NCR also produced the 605 minicomputer for in-house use. It was the compute engine for the 399 and 499 accounting machines, several generations of in-store and in-bank controllers, and the 82xx/90xx IMOS COBOL systems. The 605 also powered peripheral controllers, including the 658 disk subsystem and the 721 communications processor.
By 1986 the number of mainframe makers had dropped from 8 (IBM and the "seven dwarfs") to 6 (IBM and the "BUNCH
") to 4: IBM, Unisys
, NCR, and Control Data Corporation
.
The company adopted the name NCR Corporation in 1974.
. Its first such system was the UNIX
-powered TOWER 16/32, the success of which (approximately 100,000 were sold) established NCR as a pioneer in bringing industry standards and open systems architecture to the computer market. These 5000-series systems were based on Motorola 680xx CPUs
and supported NCR's proprietary transaction processing system TMX
, which was mainly used by financial institutions.
In the 1980s, NCR sold various PC compatible AT
-class computers, like the small form factor
NCR-3390 (called an "intelligent terminal"). They proposed a customized version of MS-DOS
, NCR-DOS, which for example offered support for switching the CPU between 6, 8 or 10 MHz speeds. The computers featured an improved CGA
adapter, the NGA, which had a 640×400 text mode more suitable for business uses than the original 640x200 mode, with characters drawn using single-pixel-wide lines, giving an appearance similar to that of classic IBM 3270 terminals. The additional four-color 640×400 graphical mode was identical to CGA's 320×200 mode from a programming point of view.
In 1990, NCR introduced the System 3000, a seven-level family of computers based on Intel's 386
and 486
CPUs. The majority of the System 3000 range utilised IBM's Micro Channel architecture
rather than the more prevalent ISA architecture, and utilised SCSI
peripherals as well as the more popular parallel and serial port interfaces, resulting in a premium product with premium pricing.
s (ATMs) are now NCR's principal product line. NCR had made its first ATM in the late 1970s with widespread installations of the model 770 in National Westminster
and Barclays Banks throughout the UK, but it was not until the Model 5070, developed at its Dundee
plant in Scotland
and introduced in 1983 that the company began to make more serious inroads into the ATM market. Subsequent models included the 5084, 56xx, and 58xx (Personas) series. In early 2008 the company launched its new generation of ATMs - the 662x/663x SelfServ series. NCR currently commands over a third of the entire ATM market, with an estimated $18 trillion being withdrawn from NCR ATMs every year. In addition, NCR's expertise in this field led the company to contract with the U.S. Military to support the Eagle Cash
program with customized ATMs.
factory in Scotland
, but later produced at several other locations around the world.
There have been several distinct generations:
Enhanced functions such as colour displays and improved security and usability functions became available. The introduction of Media Entry Indicators (MEI) which highlight the card entry slot to the customer was also a part of this series. Some 56xx machines produced between 1994–1996 were badged as AT&T
rather than NCR, mirroring the company's brief ownership under the telecoms giant in the mid 1990s. 56xx models have included the 5670 (interior lobby cash dispense only), 5675 (interior lobby multifunction - dispense & deposit), 5684 (exterior TTW dispense only), 5688 (exterior TTW drive-up multifunction) and 5685 (exterior TTW multifunction).
This series is a complete redesign of both outlook and technological contents. It is also a cost down product.
Self-Serv 20 series are single-function (e.g. cash-out) ATMs, while Self-Serv 30 series are full-function (cash-out and intelligent deposit) machines.
Self-Serv models are (Sep.2009):
6622 (interior lobby single-function, small footprint);
6625 (through-the-wall single-function);
6626 (through-the-wall version of 6622);
6631 (interior lobby deposit-only, small footprint);
6632 (interior lobby full-function);
6634 (through-the-wall version of 6632);
6636 (through-the-wall version of 6631);
6638 (drive-up full-function).
6631 - customized for Yao Ming.
for $7.4 billion and was joined with Teradata Corporation
on February 28, 1992. As an AT&T subsidiary, its 1992 year-end headcount was 53,800 employees and contractors. By 1993, the subsidiary produced a year-end $1.287 billion net loss on $7.265 billion in revenue. The net losses continued in 1994 and 1995, losses that required repeated subsidies from the parent company and resulted in a 1995 year-end headcount of 41,100. During these three years, AT&T was the former NCR's largest customer, accounting for over $1.5 billion in revenue.
On February 15, 1995, the company sold its microelectronics division and storage systems division to Hyundai
which named it Symbios Logic
. At the time it was the largest purchase of an American company by a Korean company.
For a while, starting in 1994, the subsidiary was renamed AT&T Global Information Solutions, but in 1995, AT&T decided to spin off the company, and in 1996, changed its name back to NCR in preparation for the spin-off
. The company outlined its reasons for the spin-off in an Information Statement sent to its stockholders, which cited, in addition to "changes in customer needs" and "need for focused management time and attention", the following:
NCR re-emerged as a stand-alone company on January 1, 1997.
that produced software for restaurant chains. In November 1997, NCR purchased Dataworks Inc., a 60-person privately held company in San Antonio, Texas
.
The Montgomery County Historical Society
and NCR Corporation joined in 1998 into an innovative partnership committed to preserving the voluminous NCR Archive. For more than three months in late 1999, trucks traveled between NCR's Building 28 and the Historical Society's Research Center, taking three million pieces of an extraordinary collection to their new home.
In 1998, NCR sold its computer hardware manufacturing assets to Solectron
and ceased to produce general-purpose computer systems, focusing instead on the retail and financial industries. In 2000, NCR acquired CRM
provider Ceres Integrated Solutions and services company 4Front Technologies
. Recent acquisitions include self-service companies Kinetics, InfoAmerica and Galvanon, and software company DecisionPoint. In 2006, NCR acquired software company IDVelocity and the ATM manufacturing division of Tidel, a cash security equipment manufacturer specializing in retail markets. In 2009, NCR became the second largest DVD Kiosk operator in North America with the acquisitions of The New Release and DVD Play. In 2010, NCR completed the acquisition of digital signage company, Netkey.
Today, NCR's R&D activity is split between its three major centres in Atlanta USA (Retail), Dundee
, Scotland (Financial Industry), and Waterloo, Canada
. It also has R&D centres in Pondicherry and Hyderabad in India
. NCR also has a manufacturing facility at Pondicherry in India, which is a regional manufacturing and export hub.
to shareholders. Bill Nuti will continue in his current role as president and CEO of NCR, while Teradata Senior VP Mike Koehler will assume leadership of Teradata.http://www.ncr.com/en/media_information/2007/jan/Jan%208%20NCR%20strategic%20announcement.pdf
On 1 October 2007, NCR Corporation and Teradata jointly announced the Teradata business unit spin-off was complete, with Michael Koehler as the first CEO of Teradata.http://www.ncr.com/about_ncr/media_information/news_releases/2007/october/100107a.jsp
On January 11, 2007, NCR announced plans to restructure its entire ATM manufacturing operations, with 650 jobs at its Dundee plant being cut http://www.dailyrecord.co.uk/news/tm_headline=sacked-by-video%26method=full%26objectid=18451455%26siteid=66633-name_page.html A further 450 jobs were cut in Waterloo
, Ontario
, Canada
. In 2009 , the Dundee manufacturing facility was closed, citing global economic conditions as the reason.
NCR extended its self-service portfolio into the digital media market with the January
announcement of NCR Xpress Entertainment, a next-generation multichannel entertainment
kiosk solution. The launch of NCR Xpress Entertainment follows NCR’s acquisition of Touch
Automation LLC on Dec. 31, 2007. http://www.ncr.com/documents/1Q08-Earnings-Financials.pdf
On October 15, 2008, NCR announced a global reseller partnership with Experticity
, a Seattle-based software company.http://www.forbes.com/businesswire/feeds/businesswire/2008/10/15/businesswire20081015005333r1.html NCR can now supplement its existing suite of technology offerings with the industry's first market-proven in-store video customer support solution. According to Richard Arnold, NCR Vice President, Retail Industry Marketing, "Experticity's innovative live video technology paired with flexible and robust self-service kiosks from NCR provides retailers with a way to redefine the in-store experience for their customers, while also improving business efficiencies by optimizing staffing resources."
On June 2, 2009, NCR announced a plan to relocate its corporate headquarters from Dayton, OH to Duluth, GA
. This news was shocking as Dayton served as NCR's home for 125 years. http://www.ncr.com/about_ncr/media_information/news_releases/2009/may/060209a.jsp "The decision to consolidate functions in Georgia and build a technology focused corporate headquarters campus is right in line with our business strategy to drive growth, improve our innovation output, increase productivity and continually upgrade our focus on the customer," said Bill Nuti, NCR’s chairman and chief executive officer.
On July 11, 2011, NCR agreed to purchase Radiant Systems, a hospitality and retail systems company, for US$1.2B. NCR plans to turn Radiant into a new business division that is focused hospitality and specialty retail. Several Radiant executives will remain on board and will be led by the company’s chief operating officer, Andrew Heyman. “Radiant Systems is a logical and strategic extension for NCR, moving us into attractive fast-growth adjacent markets,” Bill Nuti, NCR’s chairman and chief executive, said in a statement. “We will bring together two strong teams with Radiant Systems playing a vital role in enhancing our long-term growth, margin expansion and earnings appreciation.”http://dealbook.nytimes.com/2011/07/11/ncr-to-buy-radiant-systems-for-1-2-billion/
On August 22, 2011, Radiant announced the completion of the tender offer
by NCR Corporation.
On August 24, 2011, NCR Corporation completed the acquisition of Radiant Systems.
Point of sale
Point of sale or checkout is the location where a transaction occurs...
, automated teller machine
Automated teller machine
An automated teller machine or automatic teller machine, also known as a Cashpoint , cash machine or sometimes a hole in the wall in British English, is a computerised telecommunications device that provides the clients of a financial institution with access to financial transactions in a public...
s, check
Cheque
A cheque is a document/instrument See the negotiable cow—itself a fictional story—for discussions of cheques written on unusual surfaces. that orders a payment of money from a bank account...
processing systems, barcode scanners
Barcode reader
A barcode reader is an electronic device for reading printed barcodes. Like a flatbed scanner, it consists of a light source, a lens and a light sensor translating optical impulses into electrical ones...
, and business consumables. They also provide IT maintenance support services. From 1988 to 1997 they sponsored the NCR Book Award
NCR Book Award
The NCR Book Award, established in 1987 and sponsored by NCR, was the UK's major award to non-fiction It ended in 1998 and has been replaced by the Samuel Johnson Prize.-Winners:* 1988 David Thomson, Nairn in Darkness and Light...
for non-fiction. NCR had been based in Dayton, Ohio, starting in 1884, but in June 2009, the company sold most of the Dayton properties and moved its headquarters to Metro Atlanta
Metro Atlanta
The Atlanta metropolitan area or metro Atlanta, officially designated by the US Census Bureau as the Atlanta-Sandy Springs-Marietta Metropolitan Statistical Area, is the most populous metro area in the U.S. state of Georgia and the ninth-largest metropolitan statistical area in the United States...
. Currently the headquarters are in unincorporated
Unincorporated area
In law, an unincorporated area is a region of land that is not a part of any municipality.To "incorporate" in this context means to form a municipal corporation, a city, town, or village with its own government. An unincorporated community is usually not subject to or taxed by a municipal government...
Gwinnett County
Gwinnett County, Georgia
, Gwinnett County had a population of 805,321. The racial and ethnic composition of the population was 53.3% white , 23.6% black , 2.7% Korean, 2.6% Asian Indian, 2.0% Vietnamese, 3.3% other Asian, 0.1% Pacific Islander, 8.8% some other race and 3.1% from two or more races...
, Georgia, near Duluth
Duluth, Georgia
Duluth is a city in Gwinnett County, Georgia and an increasingly more affluent and developed suburb of Atlanta. Unincorporated portions of Forsyth County also have Duluth as a mailing address, though this area is outside city limits...
.
The company was founded in 1884 and acquired by AT&T
American Telephone & Telegraph
AT&T Corp., originally American Telephone and Telegraph Company, is an American telecommunications company that provides voice, video, data, and Internet telecommunications and professional services to businesses, consumers, and government agencies. AT&T is the oldest telecommunications company...
in 1991. A restructuring of AT&T in 1996 led to NCR's re-establishment on 1 January 1997 as a separate company, and involved the spin-off
Spin out
A spin-out, also known as a spin-off or a starburst, refers to a type of corporate action where a company "splits off" sections of itself as a separate business....
of Lucent Technologies
Lucent Technologies
Alcatel-Lucent USA, Inc., originally Lucent Technologies, Inc. is a French-owned technology company composed of what was formerly AT&T Technologies, which included Western Electric and Bell Labs...
from AT&T. NCR is the only AT&T acquisition that retained its original name – all the others have either been purchased or renamed following subsequent mergers.
Early years
Dayton, Ohio
Dayton is the 6th largest city in the U.S. state of Ohio and the county seat of Montgomery County, the fifth most populous county in the state. The population was 141,527 at the 2010 census. The Dayton Metropolitan Statistical Area had a population of 841,502 in the 2010 census...
, which was established to manufacture and sell the first mechanical cash register
Cash register
A cash register or till is a mechanical or electronic device for calculating and recording sales transactions, and an attached cash drawer for storing cash...
, invented in 1879 by James Ritty
James Ritty
James Jacob Ritty , saloonkeeper and inventor, opened his first saloon in Dayton, Ohio in 1879, billing himself as a "Dealer in Pure Whiskies, Fine Wines, and Cigars." Some of Ritty's employees would take the customers' money and pocket it, rather than depositing the cash that was meant to pay for...
. In 1884 the company and patents were bought by John Henry Patterson
John Henry Patterson (NCR owner)
John Henry Patterson was an industrialist and founder of the National Cash Register Company. He was a businessperson and salesperson.-Early years:Patterson was born in 1844 on the family farm near Dayton, Ohio...
and his brother Frank Jefferson Patterson and the firm was renamed the National Cash Register Company. Patterson formed NCR into one of the first modern American companies, introducing new, aggressive sales methods and business techniques. He established the first sales training school in 1893, and introduced a comprehensive social welfare program for his factory workers.
Other significant figures in the early history of the company were Charles F. Kettering, Thomas J. Watson, Sr.
Thomas J. Watson
Thomas John Watson, Sr. was president of International Business Machines , who oversaw that company's growth into an international force from 1914 to 1956...
and Edward A. Deeds
Edward A. Deeds
Edward Andrew Deeds was an American engineer, inventor and industrialist prominent in the Dayton, Ohio area.-Biography:...
. Deeds and Kettering went on to found Delco Electronics
Delco Electronics
Delco Electronics Corporation was the automotive electronics design and manufacturing subsidiary of General Motors based in Kokomo, Indiana.The name Delco came from the Dayton Engineering Laboratories Co., founded in Dayton, Ohio by Charles Kettering and Edward A...
which became a division of General Motors
General Motors
General Motors Company , commonly known as GM, formerly incorporated as General Motors Corporation, is an American multinational automotive corporation headquartered in Detroit, Michigan and the world's second-largest automaker in 2010...
. Watson eventually worked his way up to general sales manager. Bent on inspiring the dispirited NCR sales force, Watson introduced the motto "THINK!" Signs with this motto were erected in factory buildings, sales offices, and club rooms during the mid-1890s. "THINK" later became a widely-known symbol of IBM. Kettering designed the first cash register powered by an electric motor in 1906. Within a few years he developed the Class 1000 register which was in production for 40 years, and the O.K. Telephone Credit Authorization system for verifying credit in department stores.
American Selling Force
When John H. Patterson and his brother took over the company, cash registers were expensive ($50 USD) and only about a dozen of "Ritty's Incorruptible Cashier" machines were in use. There was little demand for the expensive device, but Patterson believed the product would sell once shopkeepers understood it would drastically decrease theft by salesclerks. He created a sales force, called the "American Selling Force" which worked on commissions and followed a standard sales script, the "N.C.R. Primer." The philosophy was to sell a business function, rather than just a piece of machinery. Sale demonstrations were set up in hotels (away from the distractions of the buyer's business), depicting a store interior, complete with real merchandise and real cash. The sale prospect was described as the "P.P." or "Probable Purchaser." Once initial objections were swept aside and the P.P. admitted to internal theft losses, the product was demonstrated, along with large business charts and diagrams. The deal was sealed with a 25 cent cigar.Expansion
NCR expanded quickly and became multi-national in 1888. Between 1893 and 1906 it acquired a number of smaller cash register companies.By 1911 it had sold one million machines and grown to almost 6,000 employees. Combined with rigorous legal attacks, Patterson's methods enabled the company to fight off, bankrupt or buy-out over 80 of its early competitors and achieve control of 95% of the U.S. market.
In 1912, the company was found guilty of violating the Sherman Antitrust Act
Sherman Antitrust Act
The Sherman Antitrust Act requires the United States federal government to investigate and pursue trusts, companies, and organizations suspected of violating the Act. It was the first Federal statute to limit cartels and monopolies, and today still forms the basis for most antitrust litigation by...
. Patterson, Deeds, Watson, and 25 other NCR executives and managers were convicted for illegal anti-competitive sales practices and were sentenced to one year of imprisonment. Their convictions were unpopular with the public due to the efforts of Patterson and Watson to help those affected by the Dayton, Ohio floods of 1913
Great Dayton Flood
The Great Dayton Flood of 1913 flooded Dayton, Ohio, and the surrounding area with water from the Great Miami River, causing the greatest natural disaster in Ohio history...
, but efforts to have them pardoned by President Woodrow Wilson
Woodrow Wilson
Thomas Woodrow Wilson was the 28th President of the United States, from 1913 to 1921. A leader of the Progressive Movement, he served as President of Princeton University from 1902 to 1910, and then as the Governor of New Jersey from 1911 to 1913...
were unsuccessful. However, their convictions were overturned on appeal in 1915 on the grounds that important defense evidence should have been admitted.
Two million units were sold by 1922, the year John Patterson died. In 1925 the company went public with an issue of $55 million in stock, at that time the largest public offering in United States history. During World War I
World War I
World War I , which was predominantly called the World War or the Great War from its occurrence until 1939, and the First World War or World War I thereafter, was a major war centred in Europe that began on 28 July 1914 and lasted until 11 November 1918...
the company manufactured shell fuzes
Fuse (explosives)
In an explosive, pyrotechnic device or military munition, a fuse is the part of the device that initiates function. In common usage, the word fuse is used indiscriminately...
and aircraft instrumentation, and during World War II
World War II
World War II, or the Second World War , was a global conflict lasting from 1939 to 1945, involving most of the world's nations—including all of the great powers—eventually forming two opposing military alliances: the Allies and the Axis...
built aero-engines, bomb sights and code-breaking machines, including the American bombe
Bombe
The bombe was an electromechanical device used by British cryptologists to help decipher German Enigma-machine-encrypted signals during World War II...
designed by Joseph Desch
Joseph Desch
Joseph Raymond Desch was an American electrical engineer and inventor. During World War II, he was Research Director of the project to design and manufacture the US Navy version of the bombe, a cryptanalytic machine designed to read communications enciphered by the German Enigma.-Early life:Desch...
.
Post-war
General Electric
General Electric Company , or GE, is an American multinational conglomerate corporation incorporated in Schenectady, New York and headquartered in Fairfield, Connecticut, United States...
the company manufactured its first transistor
Transistor
A transistor is a semiconductor device used to amplify and switch electronic signals and power. It is composed of a semiconductor material with at least three terminals for connection to an external circuit. A voltage or current applied to one pair of the transistor's terminals changes the current...
-based computer in 1957, the NCR 304
NCR 304
The NCR 304, introduced in 1957, was National Cash Register 's first transistor-based computer. The 304 was developed and manufactured in cooperation with General Electric.Its follow-on was the NCR 315....
. Also in the 1950s NCR introduced MICR (Magnetic Ink Character Recognition
Magnetic ink character recognition
Magnetic Ink Character Recognition, or MICR, is a character recognition technology used primarily by the banking industry to facilitate the processing of cheques and makes up the routing number and account number at the bottom of a check. The technology allows computers to read information off...
).
In 1962, NCR introduced the NCR-315 Electronic Data Processing System which included the CRAM storage device, the first automated mass storage
Mass storage
In computing, mass storage refers to the storage of large amounts of data in a persisting and machine-readable fashion. Devices and/or systems that have been described as mass storage include tape libraries, RAID systems, hard disk drives, magnetic tape drives, optical disc drives, magneto-optical...
alternative to magnetic tape
Magnetic tape
Magnetic tape is a medium for magnetic recording, made of a thin magnetizable coating on a long, narrow strip of plastic. It was developed in Germany, based on magnetic wire recording. Devices that record and play back audio and video using magnetic tape are tape recorders and video tape recorders...
libraries accessed manually by computer operators. The NCR 390 and 500 computers were also offered to customers who did not need the full power of the 315. The company's first all-integrated circuit
Integrated circuit
An integrated circuit or monolithic integrated circuit is an electronic circuit manufactured by the patterned diffusion of trace elements into the surface of a thin substrate of semiconductor material...
computer was the Century 100 of 1968. The Century 200 was added in 1970. The line was extended through the Century 300, NCR's first multiprocessor system. The Century series was followed by the Criterion series in 1976, NCR's first virtual machine system.
During this period NCR also produced the 605 minicomputer for in-house use. It was the compute engine for the 399 and 499 accounting machines, several generations of in-store and in-bank controllers, and the 82xx/90xx IMOS COBOL systems. The 605 also powered peripheral controllers, including the 658 disk subsystem and the 721 communications processor.
By 1986 the number of mainframe makers had dropped from 8 (IBM and the "seven dwarfs") to 6 (IBM and the "BUNCH
BUNCH
The group of mainframe computer competitors to IBM in the 1970s became known as the BUNCH: Burroughs, UNIVAC, NCR, Control Data Corporation, and Honeywell...
") to 4: IBM, Unisys
Unisys
Unisys Corporation , headquartered in Blue Bell, Pennsylvania, United States, and incorporated in Delaware, is a long established business whose core products now involves computing and networking.-History:...
, NCR, and Control Data Corporation
Control Data Corporation
Control Data Corporation was a supercomputer firm. For most of the 1960s, it built the fastest computers in the world by far, only losing that crown in the 1970s after Seymour Cray left the company to found Cray Research, Inc....
.
The company adopted the name NCR Corporation in 1974.
Small computers
In 1982, NCR became involved in open systems architectureOpen systems architecture
Open systems architecture, in telecommunication, is a standard that describes the layered hierarchical structure, configuration, or model of a communications or distributed data processing system that:...
. Its first such system was the UNIX
Unix
Unix is a multitasking, multi-user computer operating system originally developed in 1969 by a group of AT&T employees at Bell Labs, including Ken Thompson, Dennis Ritchie, Brian Kernighan, Douglas McIlroy, and Joe Ossanna...
-powered TOWER 16/32, the success of which (approximately 100,000 were sold) established NCR as a pioneer in bringing industry standards and open systems architecture to the computer market. These 5000-series systems were based on Motorola 680xx CPUs
Central processing unit
The central processing unit is the portion of a computer system that carries out the instructions of a computer program, to perform the basic arithmetical, logical, and input/output operations of the system. The CPU plays a role somewhat analogous to the brain in the computer. The term has been in...
and supported NCR's proprietary transaction processing system TMX
Transaction Management eXecutive
Transaction Management eXecutive or TMX was NCR Corporation's proprietary transaction processing system running on NCR Tower 5000-series systems which were based on Motorola 680xx CPUs...
, which was mainly used by financial institutions.
IBM Personal Computer/AT
The IBM Personal Computer AT, more commonly known as the IBM AT and also sometimes called the PC AT or PC/AT, was IBM's second-generation PC, designed around the 6 MHz Intel 80286 microprocessor and released in 1984 as machine type 5170...
-class computers, like the small form factor
Small form factor
A small form factor is a computer form factor designed to minimize the volume of a desktop computer. For comparison purposes, the size of an SFF case is usually measured in litres. SFFs are available in a variety of sizes and shapes, including shoeboxes, cubes, and book-sized PCs...
NCR-3390 (called an "intelligent terminal"). They proposed a customized version of MS-DOS
MS-DOS
MS-DOS is an operating system for x86-based personal computers. It was the most commonly used member of the DOS family of operating systems, and was the main operating system for IBM PC compatible personal computers during the 1980s to the mid 1990s, until it was gradually superseded by operating...
, NCR-DOS, which for example offered support for switching the CPU between 6, 8 or 10 MHz speeds. The computers featured an improved CGA
Color Graphics Adapter
The Color Graphics Adapter , originally also called the Color/Graphics Adapter or IBM Color/Graphics Monitor Adapter, introduced in 1981, was IBM's first color graphics card, and the first color computer display standard for the IBM PC....
adapter, the NGA, which had a 640×400 text mode more suitable for business uses than the original 640x200 mode, with characters drawn using single-pixel-wide lines, giving an appearance similar to that of classic IBM 3270 terminals. The additional four-color 640×400 graphical mode was identical to CGA's 320×200 mode from a programming point of view.
In 1990, NCR introduced the System 3000, a seven-level family of computers based on Intel's 386
Intel 80386
The Intel 80386, also known as the i386, or just 386, was a 32-bit microprocessor introduced by Intel in 1985. The first versions had 275,000 transistors and were used as the central processing unit of many workstations and high-end personal computers of the time...
and 486
Intel 80486
The Intel 80486 microprocessor was a higher performance follow up on the Intel 80386. Introduced in 1989, it was the first tightly pipelined x86 design as well as the first x86 chip to use more than a million transistors, due to a large on-chip cache and an integrated floating point unit...
CPUs. The majority of the System 3000 range utilised IBM's Micro Channel architecture
Micro Channel architecture
Micro Channel Architecture was a proprietary 16- or 32-bit parallel computer bus introduced by IBM in 1987 which was used on PS/2 and other computers through the mid 1990s.- Background :...
rather than the more prevalent ISA architecture, and utilised SCSI
SCSI
Small Computer System Interface is a set of standards for physically connecting and transferring data between computers and peripheral devices. The SCSI standards define commands, protocols, and electrical and optical interfaces. SCSI is most commonly used for hard disks and tape drives, but it...
peripherals as well as the more popular parallel and serial port interfaces, resulting in a premium product with premium pricing.
Automated Teller Machines
Automated Teller MachineAutomated teller machine
An automated teller machine or automatic teller machine, also known as a Cashpoint , cash machine or sometimes a hole in the wall in British English, is a computerised telecommunications device that provides the clients of a financial institution with access to financial transactions in a public...
s (ATMs) are now NCR's principal product line. NCR had made its first ATM in the late 1970s with widespread installations of the model 770 in National Westminster
National Westminster Bank
National Westminster Bank Plc, commonly known as NatWest, is the largest retail and commercial bank in the United Kingdom and has been part of The Royal Bank of Scotland Group Plc since 2000. The Royal Bank of Scotland Group is ranked as the second largest bank in the world by assets...
and Barclays Banks throughout the UK, but it was not until the Model 5070, developed at its Dundee
Dundee
Dundee is the fourth-largest city in Scotland and the 39th most populous settlement in the United Kingdom. It lies within the eastern central Lowlands on the north bank of the Firth of Tay, which feeds into the North Sea...
plant in Scotland
Scotland
Scotland is a country that is part of the United Kingdom. Occupying the northern third of the island of Great Britain, it shares a border with England to the south and is bounded by the North Sea to the east, the Atlantic Ocean to the north and west, and the North Channel and Irish Sea to the...
and introduced in 1983 that the company began to make more serious inroads into the ATM market. Subsequent models included the 5084, 56xx, and 58xx (Personas) series. In early 2008 the company launched its new generation of ATMs - the 662x/663x SelfServ series. NCR currently commands over a third of the entire ATM market, with an estimated $18 trillion being withdrawn from NCR ATMs every year. In addition, NCR's expertise in this field led the company to contract with the U.S. Military to support the Eagle Cash
Eagle Cash
EagleCash and EZpay are cash management applications that use stored-value card technology to process financial transactions in "closed-loop" operating environments. The programs are sponsored by the US Department of the Treasury for the US Military...
program with customized ATMs.
NCR 5xxx series
The NCR 5xxx-series is the range of (ATM's) produced by NCR from the early 1980s. Most models were designed and initially manufactured at its DundeeDundee
Dundee is the fourth-largest city in Scotland and the 39th most populous settlement in the United Kingdom. It lies within the eastern central Lowlands on the north bank of the Firth of Tay, which feeds into the North Sea...
factory in Scotland
Scotland
Scotland is a country that is part of the United Kingdom. Occupying the northern third of the island of Great Britain, it shares a border with England to the south and is bounded by the North Sea to the east, the Atlantic Ocean to the north and west, and the North Channel and Irish Sea to the...
, but later produced at several other locations around the world.
There have been several distinct generations:
- 50xx-series; The initial models introduced in 1983 were the 5070 (interior vestibule) and 5080 (Through The Wall or TTW) introduced a number of features which have become standard among ATM's - chiefly the individual functions of the ATM are divided among discrete modules which can be easily removed and replaced for repair or replenishment. The 5080 featured the standard anti-vandal smoked perspex screen which covered the keypad and screen until the cardholder inserted their card. The enhanced 5084 TTW model appeared in 1987, and had an improved anti-vandal fascia and was the first ATM to dispense with the need for the retracting perspex screen. The 5085 offered the first crude deposit function; with the machine supplying the desposit envelopes which were subsequently stored in the machine's safe for subsequent back office processing.
- 56xx-series; produced from 1991 to 1997.
Enhanced functions such as colour displays and improved security and usability functions became available. The introduction of Media Entry Indicators (MEI) which highlight the card entry slot to the customer was also a part of this series. Some 56xx machines produced between 1994–1996 were badged as AT&T
AT&T
AT&T Inc. is an American multinational telecommunications corporation headquartered in Whitacre Tower, Dallas, Texas, United States. It is the largest provider of mobile telephony and fixed telephony in the United States, and is also a provider of broadband and subscription television services...
rather than NCR, mirroring the company's brief ownership under the telecoms giant in the mid 1990s. 56xx models have included the 5670 (interior lobby cash dispense only), 5675 (interior lobby multifunction - dispense & deposit), 5684 (exterior TTW dispense only), 5688 (exterior TTW drive-up multifunction) and 5685 (exterior TTW multifunction).
- 58xx-series marketed as Personas from 1998 to the present. These models were characterised by the gradual move towards greater ATM functionality including intelligent, envelopeless deposit by means of automated cheque recognition modules, coin dispense, and electronic cash recognition functions which allows bank customers to deposit cash and cheques with instant processing of the transaction. The 58xx series has also been characterised by the gradual introduction of LCD displays instead of the traditional CRTCathode ray tubeThe cathode ray tube is a vacuum tube containing an electron gun and a fluorescent screen used to view images. It has a means to accelerate and deflect the electron beam onto the fluorescent screen to create the images. The image may represent electrical waveforms , pictures , radar targets and...
monitor. Models have included the 5870 (compact interior lobby dispense only), 5873 (interior lobby with cash accept & deposit only), 5874 (Exterior TTW cash dispense), 5875 (Multifunction TTW). The latest TTW versions of the Personas line, introduced in 2000 and marketed as M-Series added functions such as cash recycling, coin dispense, barcode reading, a larger 12" LCD display with touchscreen option, and for the first time, a common wall footprint for both the Multifunction (5886) or single function (5887).
NCR 66XX series
NCR's 6th generation of ATMs have been noted for the further move towards intelligent deposit and the expansion of secondary functions such as barcode reading.- 667x-series marketed under the Personas M-Series brand were introduced in 2005 to the present. These models consist of the 6676 (interior lobby multifunction) and 6674 (through-the-wall multifunction). The outlook design is very different from the Personas model; on the front-access 6676s the front cover is opened upwards which claim to be saving the services area.
NCR Self-Serv 20 & 30 series
NCR's latest ATM services, introduced in 2008.This series is a complete redesign of both outlook and technological contents. It is also a cost down product.
Self-Serv 20 series are single-function (e.g. cash-out) ATMs, while Self-Serv 30 series are full-function (cash-out and intelligent deposit) machines.
Self-Serv models are (Sep.2009):
6622 (interior lobby single-function, small footprint);
6625 (through-the-wall single-function);
6626 (through-the-wall version of 6622);
6631 (interior lobby deposit-only, small footprint);
6632 (interior lobby full-function);
6634 (through-the-wall version of 6632);
6636 (through-the-wall version of 6631);
6638 (drive-up full-function).
6631 - customized for Yao Ming.
AT&T
NCR was acquired September 19, 1991 by AT&TAT&T
AT&T Inc. is an American multinational telecommunications corporation headquartered in Whitacre Tower, Dallas, Texas, United States. It is the largest provider of mobile telephony and fixed telephony in the United States, and is also a provider of broadband and subscription television services...
for $7.4 billion and was joined with Teradata Corporation
Teradata
Teradata Corporation is a vendor specializing in data warehousing and analytic applications. Its products are commonly used by companies to manage data warehouses for analytics and business intelligence purposes. Teradata was formerly a division of NCR Corporation, with the spinoff from NCR on...
on February 28, 1992. As an AT&T subsidiary, its 1992 year-end headcount was 53,800 employees and contractors. By 1993, the subsidiary produced a year-end $1.287 billion net loss on $7.265 billion in revenue. The net losses continued in 1994 and 1995, losses that required repeated subsidies from the parent company and resulted in a 1995 year-end headcount of 41,100. During these three years, AT&T was the former NCR's largest customer, accounting for over $1.5 billion in revenue.
On February 15, 1995, the company sold its microelectronics division and storage systems division to Hyundai
Hyundai
Hyundai ) is a global conglomerate company, part of the Korean chaebol, that was founded in South Korea by one of the most famous businessmen in Korean history: Chung Ju-yung...
which named it Symbios Logic
Symbios Logic
Symbios Logic was a manufacturer of SCSI host adapter chipsets and disk array storage subsystems. It was originally established as a division of NCR Corporation in 1972, before NCR's takeover by AT&T in 1991....
. At the time it was the largest purchase of an American company by a Korean company.
For a while, starting in 1994, the subsidiary was renamed AT&T Global Information Solutions, but in 1995, AT&T decided to spin off the company, and in 1996, changed its name back to NCR in preparation for the spin-off
Spin out
A spin-out, also known as a spin-off or a starburst, refers to a type of corporate action where a company "splits off" sections of itself as a separate business....
. The company outlined its reasons for the spin-off in an Information Statement sent to its stockholders, which cited, in addition to "changes in customer needs" and "need for focused management time and attention", the following:
- ...[A]dvantages of vertical integrationVertical integrationIn microeconomics and management, the term vertical integration describes a style of management control. Vertically integrated companies in a supply chain are united through a common owner. Usually each member of the supply chain produces a different product or service, and the products combine to...
[which had motivated ATT's earlier acquisition of NCR] are outweighed by its costs and disadvantages....[T]o varying degrees, many of the actual and potential customers of Lucent and NCR are or will be competitors of AT&T's communications services businesses. NCR believes that its efforts to target the communications industry have been hindered by the reluctance of AT&T's communications services competitors to make purchases from an AT&T subsidiary.
NCR re-emerged as a stand-alone company on January 1, 1997.
Independence
One of NCR's first significant acquisitions after becoming independent from AT&T came in July 1997 when it purchased Compris Technologies, a privately held company in Kennesaw, GeorgiaKennesaw, Georgia
Kennesaw is a city in Cobb County, Georgia, United States. It had a population of 29,783 according to the 2010 census. It is part of the Atlanta metropolitan area. Founded in 1887, Kennesaw has a past surrounded with railroad history...
that produced software for restaurant chains. In November 1997, NCR purchased Dataworks Inc., a 60-person privately held company in San Antonio, Texas
San Antonio, Texas
San Antonio is the seventh-largest city in the United States of America and the second-largest city within the state of Texas, with a population of 1.33 million. Located in the American Southwest and the south–central part of Texas, the city serves as the seat of Bexar County. In 2011,...
.
The Montgomery County Historical Society
Montgomery County Historical Society
The Montgomery County Historical Society, located in Dayton, Ohio, USA, was designated as official historian of Montgomery County, Ohio, and of the cultural heritage of Ohio's Miami Valley...
and NCR Corporation joined in 1998 into an innovative partnership committed to preserving the voluminous NCR Archive. For more than three months in late 1999, trucks traveled between NCR's Building 28 and the Historical Society's Research Center, taking three million pieces of an extraordinary collection to their new home.
In 1998, NCR sold its computer hardware manufacturing assets to Solectron
Solectron
Solectron Corporation was a global electronics manufacturing company for original equipment manufacturers . It pioneered the electronics manufacturing services industry in 1977 and was a leader in the field...
and ceased to produce general-purpose computer systems, focusing instead on the retail and financial industries. In 2000, NCR acquired CRM
Customer relationship management
Customer relationship management is a widely implemented strategy for managing a company’s interactions with customers, clients and sales prospects. It involves using technology to organize, automate, and synchronize business processes—principally sales activities, but also those for marketing,...
provider Ceres Integrated Solutions and services company 4Front Technologies
4Front Technologies
4Front Technologies is the company behind the Open Sound System for Linux and Unix operating systems. Since June 1999, 4Front has also been sponsoring development of the XMMS music player.- External Link :*...
. Recent acquisitions include self-service companies Kinetics, InfoAmerica and Galvanon, and software company DecisionPoint. In 2006, NCR acquired software company IDVelocity and the ATM manufacturing division of Tidel, a cash security equipment manufacturer specializing in retail markets. In 2009, NCR became the second largest DVD Kiosk operator in North America with the acquisitions of The New Release and DVD Play. In 2010, NCR completed the acquisition of digital signage company, Netkey.
Today, NCR's R&D activity is split between its three major centres in Atlanta USA (Retail), Dundee
Dundee
Dundee is the fourth-largest city in Scotland and the 39th most populous settlement in the United Kingdom. It lies within the eastern central Lowlands on the north bank of the Firth of Tay, which feeds into the North Sea...
, Scotland (Financial Industry), and Waterloo, Canada
Canada
Canada is a North American country consisting of ten provinces and three territories. Located in the northern part of the continent, it extends from the Atlantic Ocean in the east to the Pacific Ocean in the west, and northward into the Arctic Ocean...
. It also has R&D centres in Pondicherry and Hyderabad in India
India
India , officially the Republic of India , is a country in South Asia. It is the seventh-largest country by geographical area, the second-most populous country with over 1.2 billion people, and the most populous democracy in the world...
. NCR also has a manufacturing facility at Pondicherry in India, which is a regional manufacturing and export hub.
Recent developments
On January 8, 2007, NCR announced its intention to separate into two independent companies by spinning off TeradataTeradata
Teradata Corporation is a vendor specializing in data warehousing and analytic applications. Its products are commonly used by companies to manage data warehouses for analytics and business intelligence purposes. Teradata was formerly a division of NCR Corporation, with the spinoff from NCR on...
to shareholders. Bill Nuti will continue in his current role as president and CEO of NCR, while Teradata Senior VP Mike Koehler will assume leadership of Teradata.http://www.ncr.com/en/media_information/2007/jan/Jan%208%20NCR%20strategic%20announcement.pdf
On 1 October 2007, NCR Corporation and Teradata jointly announced the Teradata business unit spin-off was complete, with Michael Koehler as the first CEO of Teradata.http://www.ncr.com/about_ncr/media_information/news_releases/2007/october/100107a.jsp
On January 11, 2007, NCR announced plans to restructure its entire ATM manufacturing operations, with 650 jobs at its Dundee plant being cut http://www.dailyrecord.co.uk/news/tm_headline=sacked-by-video%26method=full%26objectid=18451455%26siteid=66633-name_page.html A further 450 jobs were cut in Waterloo
Waterloo, Ontario
Waterloo is a city in Southern Ontario, Canada. It is the smallest of the three cities in the Regional Municipality of Waterloo, and is adjacent to the city of Kitchener....
, Ontario
Ontario
Ontario is a province of Canada, located in east-central Canada. It is Canada's most populous province and second largest in total area. It is home to the nation's most populous city, Toronto, and the nation's capital, Ottawa....
, Canada
Canada
Canada is a North American country consisting of ten provinces and three territories. Located in the northern part of the continent, it extends from the Atlantic Ocean in the east to the Pacific Ocean in the west, and northward into the Arctic Ocean...
. In 2009 , the Dundee manufacturing facility was closed, citing global economic conditions as the reason.
NCR extended its self-service portfolio into the digital media market with the January
announcement of NCR Xpress Entertainment, a next-generation multichannel entertainment
kiosk solution. The launch of NCR Xpress Entertainment follows NCR’s acquisition of Touch
Automation LLC on Dec. 31, 2007. http://www.ncr.com/documents/1Q08-Earnings-Financials.pdf
On October 15, 2008, NCR announced a global reseller partnership with Experticity
Experticity
Experticity is a Seattle-based sales and service solution company, whose Experticity software platform enables enterprises to deliver live on-screen customer service and sales experts to customers in stores, service counters, and directly to consumer PCs...
, a Seattle-based software company.http://www.forbes.com/businesswire/feeds/businesswire/2008/10/15/businesswire20081015005333r1.html NCR can now supplement its existing suite of technology offerings with the industry's first market-proven in-store video customer support solution. According to Richard Arnold, NCR Vice President, Retail Industry Marketing, "Experticity's innovative live video technology paired with flexible and robust self-service kiosks from NCR provides retailers with a way to redefine the in-store experience for their customers, while also improving business efficiencies by optimizing staffing resources."
Duluth, Georgia
Duluth is a city in Gwinnett County, Georgia and an increasingly more affluent and developed suburb of Atlanta. Unincorporated portions of Forsyth County also have Duluth as a mailing address, though this area is outside city limits...
. This news was shocking as Dayton served as NCR's home for 125 years. http://www.ncr.com/about_ncr/media_information/news_releases/2009/may/060209a.jsp "The decision to consolidate functions in Georgia and build a technology focused corporate headquarters campus is right in line with our business strategy to drive growth, improve our innovation output, increase productivity and continually upgrade our focus on the customer," said Bill Nuti, NCR’s chairman and chief executive officer.
On July 11, 2011, NCR agreed to purchase Radiant Systems, a hospitality and retail systems company, for US$1.2B. NCR plans to turn Radiant into a new business division that is focused hospitality and specialty retail. Several Radiant executives will remain on board and will be led by the company’s chief operating officer, Andrew Heyman. “Radiant Systems is a logical and strategic extension for NCR, moving us into attractive fast-growth adjacent markets,” Bill Nuti, NCR’s chairman and chief executive, said in a statement. “We will bring together two strong teams with Radiant Systems playing a vital role in enhancing our long-term growth, margin expansion and earnings appreciation.”http://dealbook.nytimes.com/2011/07/11/ncr-to-buy-radiant-systems-for-1-2-billion/
On August 22, 2011, Radiant announced the completion of the tender offer
Tender offer
Tender offer is a corporate finance term denoting a type of takeover bid. The tender offer is a public, open offer or invitation by a prospective acquirer to all stockholders of a publicly traded corporation to tender their stock for sale at a specified price during a specified time, subject to...
by NCR Corporation.
On August 24, 2011, NCR Corporation completed the acquisition of Radiant Systems.
Management
- CEO: Bill Nuti (August 8, 2005 – present)
- CEO: Mark Hurd (2003–2005)
- CEO: Lars NybergLars NybergLars Gunnar Nyberg is a Swedish businessman. He was the CEO of NCR Corporation from 1995 through 2003.-Business:Prior to joining NCR, Nyberg spent 20 years with Philips Electronics NV in a number of senior positions. Most recently, he was chairman and CEO of Philips' Communications Systems Division...
(1996–2003) - CEO: Jerre Stead (1993–1995) company renamed AT&T GIS
- CEO: Charles E. Exley, Jr.Charles E. Exley, Jr.Charles E. Exley, Jr. was the President , Chairman , and CEO of NCR Corporation.-Early Life and career:Exley obtained a B.A. from Wesleyan University in 1951 and an MBA from Columbia Business School in 1954. A 22-year veteran of the Burroughs Corporation, Exley was appointed president of NCR in...
(1983–1993) - CEO: William S. AndersonWilliam S. AndersonWilliam S. Anderson served as president and chairman of the National Cash Register Corp from 1972 to 1984.-Military service and prisoner of war:...
(1973–1984) - CEO: Robert S. Oelman (1962–1973)
- CEO: Stanley C. Allyn (1957–1962)
- CEO: Edward A. DeedsEdward A. DeedsEdward Andrew Deeds was an American engineer, inventor and industrialist prominent in the Dayton, Ohio area.-Biography:...
(1931–1957) - CEO: Frederick Beck Patterson (1922–1931)
- CEO: John H. PattersonJohn Henry Patterson (NCR owner)John Henry Patterson was an industrialist and founder of the National Cash Register Company. He was a businessperson and salesperson.-Early years:Patterson was born in 1844 on the family farm near Dayton, Ohio...
(1884–1922)
- Interim CEO: Jim Ringler (2005)
- Interim CEO: Bill O'Shea (1995)
- Interim CEO: Gil Williamson (1993)
Hardware
- Item Processing platforms (mainly checks) (7780, iTRAN 8000, TS)
- PCsPersonal computerA personal computer is any general-purpose computer whose size, capabilities, and original sales price make it useful for individuals, and which is intended to be operated directly by an end-user with no intervening computer operator...
(System 3000) - POSPoint of salePoint of sale or checkout is the location where a transaction occurs...
interfaces (RealPOS) - POSPoint of salePoint of sale or checkout is the location where a transaction occurs...
printersComputer printerIn computing, a printer is a peripheral which produces a text or graphics of documents stored in electronic form, usually on physical print media such as paper or transparencies. Many printers are primarily used as local peripherals, and are attached by a printer cable or, in most new printers, a...
(RealPOS) - POSPoint of salePoint of sale or checkout is the location where a transaction occurs...
scannersBarcode readerA barcode reader is an electronic device for reading printed barcodes. Like a flatbed scanner, it consists of a light source, a lens and a light sensor translating optical impulses into electrical ones...
(RealScan) - POSPoint of salePoint of sale or checkout is the location where a transaction occurs...
workstations and peripheralPeripheralA peripheral is a device attached to a host computer, but not part of it, and is more or less dependent on the host. It expands the host's capabilities, but does not form part of the core computer architecture....
s (RealPOS) - Self-service checkoutsSelf checkoutSelf checkout machines provide a mechanism for customers to pay for purchases from a retailer without direct input to the process by the retailer's staff. They are an alternative to the traditional cashier-staffed checkout...
(NCR SelfServ Checkout, formerly NCR FastLane) - Self-service hardwareSelf checkoutSelf checkout machines provide a mechanism for customers to pay for purchases from a retailer without direct input to the process by the retailer's staff. They are an alternative to the traditional cashier-staffed checkout...
, ATMsAutomated teller machineAn automated teller machine or automatic teller machine, also known as a Cashpoint , cash machine or sometimes a hole in the wall in British English, is a computerised telecommunications device that provides the clients of a financial institution with access to financial transactions in a public...
and kiosks (EasyPoint, Personas, SelfServ) - ServerServer (computing)In the context of client-server architecture, a server is a computer program running to serve the requests of other programs, the "clients". Thus, the "server" performs some computational task on behalf of "clients"...
s (S1600, S2600, System 5000, Tower)
Services
- E-businessElectronic businessElectronic business, commonly referred to as "eBusiness" or "e-business", or an internet business, may be defined as the application of information and communication technologies in support of all the activities of business...
- Education
- ITInformation technologyInformation technology is the acquisition, processing, storage and dissemination of vocal, pictorial, textual and numerical information by a microelectronics-based combination of computing and telecommunications...
infrastructure services - Managed servicesManaged servicesManaged services is the practice of transferring day-to-day related management responsibility as a strategic method for improved effective and efficient operations inclusive of Production Support and lifecycle build/maintenance activities...
- Payment solutions
- Retail solutions
- Self-service
Obsolete
- Class 1000 register
- Class 2000 bank posting machine (c. 1922-1973)
- NCR VoyagerNCR VoyagerThe NCR Voyager was an SMP computer platform produced by the NCR Corporation. It is MCA-based with NUMA. 486 and Pentium based. The Voyager architecture, or V'ger, reached its zenith with a 16-way SMP that scaled to the equivalent of about 6 CPUs. The Voyager architecture used a high overhead...
, an i386 SMPSymmetric multiprocessingIn computing, symmetric multiprocessing involves a multiprocessor computer hardware architecture where two or more identical processors are connected to a single shared main memory and are controlled by a single OS instance. Most common multiprocessor systems today use an SMP architecture...
computer platform that preceded Intel's SMP specification. - Electronic shelf labelsElectronic Shelf LabelElectronic Shelf Label, also known by the acronym ESL, is a system used by retailers for displaying product pricing on shelves. Typically, electronic display modules are attached to the front edge of retail shelving. These modules use Liquid Crystal Display or similar technology to show the...
(RealPrice - discontinued 2008)
External links
- NCR
- NCR Paper Rolls and Printer Supplies
- Report of Dundee Redundancies
- Information on early National registers
- Cash Register Manuals
- Dayton's Code Breakers
- The History of Computing Project: NCR Timeline
- The NCR Archives, A National Treasure
- Yahoo! - NCR Corporation Company Profile
- The Core Memory Project: NCR Computers of the 20th Century
- Nimbus, ATM Controller by NCR and Avanza Solutions
- NCR ATM
- Radiant Systems