Northwest Airlines
Encyclopedia
Northwest Airlines, Inc. (often abbreviated NWA) was a major United States airline founded in 1926 and absorbed into Delta Air Lines
by a merger
approved on October 29, 2008, making Delta the largest airline in the world. Northwest continued to operate under its own name and brand until the integration of the carriers was completed on January 31, 2010.
Northwest was headquartered in Eagan, Minnesota
, near Minneapolis-St. Paul International Airport. After World War II
it became dominant in the trans-Pacific market with a hub in Tokyo
, Japan
(initially Haneda Airport, later Narita International Airport
). After acquiring Republic Airlines
in 1986, Northwest also established major hubs at Detroit Metropolitan Wayne County Airport
and Memphis International Airport
. In 1993 it began a strategic alliance with KLM and a jointly-coordinated European hub at Amsterdam Airport Schiphol. These hubs were all retained as Delta hubs.
Prior to its merger with Delta, Northwest was the world's sixth largest airline in terms of domestic and international scheduled passenger miles flown and the U.S.'s sixth largest airline in terms of domestic passenger miles flown. In addition to operating one of the largest domestic route networks in the U.S., Northwest carried more passengers across the Pacific Ocean (5.1 million in 2004) than any other U.S. carrier, and carried more domestic air cargo than any other American passenger airline.
Regional flights for Northwest were operated under the name Northwest Airlink
by Mesaba Airlines
, Pinnacle Airlines
, and Compass Airlines
. Northwest Airlines was a minority owner of Midwest Airlines
, holding a 40% stake in the company.
Northwest Airlines' tagline was "Now you're flying smart." Its frequent flyer program
was called WorldPerks.
that derived from the Northwest Territory
. Like other early airlines, Northwest's focus was not in hauling passengers, but in flying mail for the U.S. Post Office Department. The fledgling airline established a mail route between Minneapolis and Chicago
, using open-cockpit biplane
s such as the Curtiss Oriole and the Waco JYM
. From 1928 the enclosed cabin six-passenger Hamilton H-45 and H-47 designs were used.
Northwest Airlines began carrying passengers in 1927. In 1928, Northwest started its first international route with service to Winnipeg
. The airline's operations had expanded to many smaller cities in that region by the end of the 1920s. In 1933, Northwest airlines was selected to fly the "Northern Transcontinental Route" from New York City to Seattle, Washington. It adopted the name of Northwest Airlines during the following year as a result of the Air Mail scandal
.
By 1939 Northwest had five daily flights from Chicago to Minneapolis; three continued west to Seattle through North Dakota
and Montana
. Northwest also served Winnipeg, Manitoba and Portland, Oregon
by spurs from its transcontinental route.
Northwest Airlines common stock
began to be publicly traded in 1941.
on a pioneering test flight to Japan, scouting what would become known as the Northwest Airlines' Great Circle
route, and proving that flying via Alaska
could save as much as 2000 miles (3,218.7 km) on a New York City to Tokyo flight. Northwest developed this route further during World War II
, when it flew soldiers and supplied from the Northwestern United States to Alaska for use in the fighting against the Empire of Japan
. During that time, Northwest began painting its airliners' tails bright red as a visual aid in the often harsh weather conditions. The airline's experience with the sub-arctic
climate led the U.S. federal government to designate Northwest as the main airline over the North Pacific following the war.
In spring of 1947 Northwest began stationing employees at Haneda Airport in Tokyo, flying them from the United States via Alaska on its Great Circle route. On July 15, 1947 Northwest became the first airline to begin direct service between the United States and Japan, using a Douglas DC-4
airliner named The Manila. (All pre-war airline service to the Orient had been via Hawaii and the Philippines.) The flight to Japan originated at Wold-Chamberlain Field
in Minneapolis and stopped at Blatchford Field
in Edmonton
, Elmendorf AFB
in Anchorage, and Shemya AAF
in the westmost Aleutian Islands. The flight continued from Tokyo to Lunghwa Airport in Shanghai
and then to Nichols Field
at Manila
.
A flight between Tokyo and Seoul
(Gimpo Airport) began on October 20, 1947, and Naha Airport
in Okinawa was included as a stop on the Tokyo to Manila route on November 16, 1947. Northwest service to Shanghai was suspended in May 1949 because of the civil war in China, with the Republic of China
nearly ready to collapse, and its government evacuated to the island of Formosa
. Northwest Airlines added Songshan Airport in Taipei
, the new capital city of the Republic of China
, as a stop on the Tokyo-Okinawa-Manila route on June 3, 1950, with ongoing interchange service to Hong Kong operated by Hong Kong Airways
.
With its new system of transpacific flights established, Northwest began to advertise
itself as Northwest Orient Airlines, although its registered corporate name remained "Northwest Airlines".
NWA continuously upgraded equipment on the transpacific routes. On June 22, 1949, Northwest received its first double-decker Boeing 377 "Stratocruiser", enabling more comfortable accommodations and faster service on transpacific flights. The Stratocruiser commenced service from the U.S. West Coast to Honolulu in 1950 and to Tokyo, via Alaska
, on September 27, 1952.
In 1954 Northwest Orient purchased DC-6B
s and started flying them on U.S.-Tokyo and U.S.-Manila routes. On July 8, 1960 Northwest placed the Douglas DC-8
jetliner
into service, offering the shortest flight times from the United States to East Asia. Northwest retired the last of its Boeing 377 Stratocruisers that August. The airline purchased several Boeing 720
B airliners in 1961, and in 1963 it bought several of the new Boeing 707
; for a time it adopted the slogan "Northwest Orient: The Fan-Jet Airline". Nonstop transpacific flights became feasible with the introduction of the 707-320B/C. Northwest bought its first Boeing 747
airliners in 1970 and soon began retiring its older and smaller Boeing 707s. Besides its usefulness on transpacific flights, for a time Northwest also flew 747s on its busiest domestic routes.
For years Northwest was the largest foreign airline serving Japan
. In 1951 Northwest became involved with the founding of Japan Air Lines (JAL) by leasing airliners and crewmembers to the new airline. In 1952 United States and Japan ratified a regional bilateral aviation treaty, under which Northwest and Pan American World Airways
became the two U.S. airlines allowed to fly to Tokyo. These carriers also received fifth freedom rights
to carry passengers from and via Tokyo to other Asian destinations such as Seoul
, Busan
, Taipei
, Manila
, Hong Kong
, Bangkok
and Singapore
. Northwest also flew passenger routes that connected Japan with Guam
and Saipan
, U.S. possessions in Micronesia
.
Northwest's meteorologists, led by Dan Sowa, pioneered the first clear-air turbulence
forecasting system in 1957, important since the airline flew many northern routes over turbulence-prone mountain areas. Northwest remains a leader in turbulence prediction, providing TPAWS (turbulence prediction and warning services) to other airlines.
Revenue passenger traffic (scheduled flights only, in millions of passenger-miles): 602 in 1951, 1017 in 1955, 1654 in 1960, 3304 in 1965, 4506 in 1970 and 9471 in 1975.
from the West Coast, and Georgia
and Florida
from Chicago. On June 1, 1959, Northwest accepted its first turboprop
jet aircraft, the Lockheed L-188 Electra, from its manufacturer. Northwest Airlines started flying the three-jet Boeing 727
airliner in 1964.
After airline deregulation
in 1978, Northwest began nonstop flights to other Asian cities, returned to China in 1984 after a 34 year hiatus, and strengthened its presence in the southwestern United States. It also began flying to the United Kingdom, Ireland, Germany, and Scandinavia. On May 21, 1984, shareholders in Northwest approved the creation of NWA Inc., a Delaware corporation
that became the holding company of Northwest.
On October 1, 1986, Northwest merged with Minneapolis-St. Paul-based Republic Airlines
in what was, at the time, the largest airline merger in history. The merger initially caused numerous operational issues which led the combined carrier to have an on-time performance of just 42 percent in its early days. Through the merger, NWA adopted Republic's three-hub domestic network centered around Minneapolis-St. Paul, Detroit, and Memphis. The combined airline became particularly strong in the first two cities, with a market share of over 80% in each. Northwest dropped the word Orient from its brand name after the merger.
One major reason for the merger was that Northwest's unique position as a domestic and transpacific carrier had been challenged in 1985 when United Airlines
acquired the Pacific Division of Pan Am.
Northwest continued to use the pre-merger Northwest Orient livery (minus the word "Orient" until a new livery and identity (designed by Landor Associates
) were adopted in 1989. The new livery, nicknamed the "bowling shoe" by employees, featured colors of red, white, gray, and blue.
Northwest was purchased in a 1989 leveraged buyout
by an investment group headed by Al Checchi
, Fred Malek
and Gary Wilson
, with KLM, and many others. To pay off the debt incurred in their takeover, the new management sold many of the airline's aircraft to leasing companies, and sold property around the world, including land in central Tokyo. The expense of the buyout was so great that in 1993, following several years of losses due to industry overcapacity and a traffic downturn following the Gulf War
, Northwest threatened bankruptcy unless its employee groups agreed to three years of wage cuts. After signing the concessionary agreements, Northwest made its first profit since 1989.
Also in 1993, Northwest began its strategic alliance with KLM, which was the largest airline partnership ever conceived at the time. This partnership eventually became the Wings Alliance
. However, the alliance never grew beyond the two airlines. Northwest gradually pulled out of its minor European destinations and once more focused its attention on the domestic and Asian markets. On May 1, 1996 Northwest began its first nonstop service from the U.S. to China, on the Detroit
–Beijing
route. Nonstop Detroit-Shanghai service followed in April 2000. Later, these nonstop services were suspended in 2002 due to the outbreak of severe acute respiratory syndrome
(SARS). Northwest then served these routes via Tokyo. The airline sought government approval to restore nonstop Detroit-Shanghai service in March 2007 but lost its bid to United
's Washington Dulles
-Beijing route; however, before their merger with Delta Air Lines
, Northwest received tentative authority to restart nonstop Detroit-Shanghai service starting March 25, 2009.
Throughout the late 1990s and early 2000s, Northwest enjoyed profits and focused on improving technology to increase convenience while reducing costs. The airline offered airport self-service check-in kiosks starting in 1997, and had more than any other airline. Northwest was also the first large U.S. airline to offer passengers internet check-in, with service from December 2000. During the early 2000s, Northwest Airlines acquired a reputation of refusing to adopt industry-wide fare increases that had been accepted by other airlines. This changed in March 2005, when Northwest adopted fare hikes in response to rising oil prices.
Due to the effects of competition from low-cost carrier
s such as Southwest Airlines
and increased labor costs resulting from a new contract with employees represented by the Aircraft Mechanics Fraternal Association
(AMFA) labor union
, Northwest began to make cutbacks in early 2001. Two small rounds of employee layoffs and other cutbacks were implemented in the months prior to the September 11 terrorist attacks. Following the attacks, Northwest was forced to make dramatic changes to its business structure through major employee layoffs and other cost cutting measures. The retirement of costly and aging aircraft such as the Boeing 727
and McDonnell Douglas DC-10-40
were accelerated as new aircraft went into service. In addition, the airline pursued options to reduce costs across the board, including removing pillows, peanuts, pretzels, in-flight entertainment on domestic flights, and newspapers and magazines. Over 50 McDonnell Douglas DC-9
, Boeing 757
, Boeing 747
, and Airbus A320 family
aircraft were withdrawn from use in an attempt to lower overall capacity and save money. Some of these aircraft were returned to service.
Following many years of a pioneering and close partnership with KLM Royal Dutch Airlines, Northwest, along with partners KLM and Continental Airlines
joined SkyTeam
, an airline alliance
of ten airlines from around the world, on September 15, 2004. This was partially a result of Air France
acquiring KLM, forming the Air France-KLM
group. The airline continued to hemorrhage money, however.
(which filed just minutes before), United Airlines
, and US Airways
in bankruptcy. All four of these carriers have since emerged from bankruptcy protection. Northwest common stock shares dropped more than 50% for the second time in three days following the news, largely because stock is generally canceled as part of the bankruptcy process. In the following weeks, Northwest Airlink carriers Mesaba Airlines
and Pinnacle Airlines
both announced that Northwest had missed payments to them for their Airlink flying. Northwest also announced plans to shrink its Airlink fleet by over 45 aircraft. Mesaba Aviation filed for Chapter 11 Bankruptcy on October 13, 2005.
Northwest announced on May 18, 2007, that shares of the company would begin to trade on the NYSE under the ticker NWA. Initial trading on a "when-issued" basis began on May 21, 2007, and regular trading began on May 31, 2007. Also on May 18, 2007, Northwest Airlines was cleared by a federal bankruptcy judge to emerge from Chapter 11 Bankruptcy protection on May 31, 2007, ending Northwest's 20 months of difficulty trying to slash costs.
On July 16, 2007, Northwest Airlines applied to the United States Department of Transportation
for nonstop service between its WorldGateway hub at Detroit to Shanghai (beginning in 2007 on Boeing 747-400
s) and to Beijing (beginning in 2010 on Boeing 787 Dreamliners). The airline faced off against Delta Air Lines
(who proposed Atlanta to Shanghai and Beijing), American Airlines
(Chicago/O'Hare—Beijing), Continental Airlines
(Newark—Shanghai), US Airways
(Philadelphia—Beijing), United Airlines
(Los Angeles—Shanghai and San Francisco—Guangzhou), and MAXjet (Seattle—Shanghai) in the route competition.
On August 12, 2007, Northwest Airlines became a passive investor in the purchase of Midwest Airlines
by TPG Capital. The airline stated that while it was an investor, it would not participate in any management or control of Midwest Airlines
. However, on August 14, 2007, AirTran Airways
raised their offer for Midwest to $16.25 a share, 25 cents more than the TPG offer. But soon after on August 17, 2007, TPG Capital raised their offer to $17.00 a share which sealed the deal. Northwest Airlines became a minority owner of Midwest Airlines
in the fourth quarter of 2007.
On September 25, 2007, Northwest Airlines received DOT approval to begin service to Shanghai from their Detroit hub beginning March 25, 2009. American, Continental, Delta, and US Airways also received new or additional China route authority to Shanghai or Beijing, and United received authority to serve Guangzhou.
to form the world's largest airline. The merger was approved on October 29, 2008. The combined airline uses the Delta name and branding. On January 31, 2010, Delta completed the merge of the reservation systems and discontinued using the Northwest name for flights. The official last Northwest flight was NW2470 from Los Angeles to Las Vegas. The last Northwest departure was actually a chartered Airbus A319 flying as Northwest Flight 9946, a flight between Washington (IAD) and Minneapolis, departed at EST on January 31. The last flight to land was Northwest Flight 248, a flight from Detroit to Amsterdam, landing at EST, 1053 Zulu.
for fixing prices for cargo shipping via NWA Cargo.
, Minnesota, near Minneapolis-St. Paul International Airport and the intersection of Interstate 35E
and Interstate 494
. The 266899 square foot building in the complex, which housed about 1,000 Northwest employees, was built in 1985. After Delta and Northwest merged, Delta moved the Eagan headquarters employees to other offices in the Minneapolis – Saint Paul area. In October 2009 Delta Air Lines hired a real estate broker to put the 108 acres (43.7 ha) former Northwest Airlines headquarters complex for sale or for lease. During that month the facility had a taxable value of $13.7 million. The airline marketed 36 acres (14.6 ha) of the former NWA facility that are located along Interstate 494 separately from the main part of the property, as the airline considered the property to be excess. Terry Kingston, the executive director of the real estate brokerage firm Cushman & Wakefield, stated that there had been some interest in the Northwest Airlines property from other parties. Northwest was the only occupant of the four story headquarters building. Employees remaining in the Minneapolis area were moved to the former Republic Airlines headquarters building on 34th Avenue.
Before the headquarters were in Eagan, the headquarters were on the grounds of Minneapolis-St. Paul International Airport.
) and shut down the airline for more than two weeks. The airline sustained heavy losses as a result, and ended 1998 in the red, after being profitable since 1993.
On January 5, 2000, Northwest Airlines filed a federal lawsuit
against the flight attendants' union
and a number of rank-and-file
employees. Along with its January 5 complaint, Northwest Airlines filed a motion
for discovery
, requesting searches
of the hard drives of the office and home computers of union officials. Additionally, Northwest requested searches of the home computers of rank-and-file
employees, including Kevin Griffin and Frank Reed. On February 8, Minnesota District Court
Judge Boylan approved the request and issued the discovery order. The order required all 43 named defendant
s, officers and rank-and-file
members to turn over both home and office computer equipment to the accounting company Ernst & Young
for "purposes of examining and copying information and communications contained on the computer hard drives." The order permitted the discovery of all data, including e-mail communications. After conducting discovery, Northwest Airlines fired
over a dozen employees in early March, stating that they had engaged in a sickout
. The Union filed grievances claiming none of the employees' sick calls were false. The effect on intra-airline email use was marked: postings critical of Northwest Airlines by employees dwindled, and the majority of messages after the search were posted anonymously.
On August 20, 2005, after months of negotiations, an impasse declared by the NMB
and a 30-day cooling off period, the over 4,750 Northwest aircraft mechanic
s, janitors, and aircraft cleaners represented by AMFA
went on strike
against the company. After numerous negotiation sessions, no agreement was reached, and the company began hiring permanent replacement workers. In mid-October, after permanently hiring about 500 non-union workers, Northwest made a final offer to the union. The offer would have saved only 500 union jobs and offered a mere four weeks of severance pay to terminated employees. This offer was significantly worse than the original declined by the union, which would have saved over 2,000 jobs and offered 16 weeks of severance pay. On October 20, 2005, AMFA announced that it would not allow its members to vote on the offer, citing that parts of the contract would violate the union's commitment to its members. Finally, in late December 2005, Northwest made what it termed its "final offer" to the union. The agreement would have terminated all striking workers and given them rights to unemployment compensation. The union voted down the offer. On October 9, 2006, AMFA leadership and Northwest reached an agreement. Under the settlement, all AMFA workers still on strike as of that date will be converted to lay-off status with 5 weeks of severance pay (10 weeks if they resign from Northwest). However, these employees will have a right of recall to their old jobs. Approval of the settlement was on November 6, 2006.
On May 30, 2007, it was announced that the flight attendants narrowly agreed to concessions and became the last major work group at Northwest to agree to new contract terms. The deal was approved by a vote of 2,966 to 2,862. Union leaders said that 90.5 percent of eligible voters cast ballots. The new contract would provide Northwest with $1957 million in annual cuts through 2011.
Negotiations with attendants had been ongoing and contentious for several years. The flight attendants were unable to strike during negotiations because of a court injunction and the refusal of the mediation board to release them from bargaining which would have allowed the setting of a strike deadline. The attendants had been working under imposed pay cuts and work rules since July 2006 when a previous tentative agreement was rejected by 55 percent of the voting members.
Prior to the May 2007 agreement, union leaders had expressed concern that its defeat could prompt the National Mediation Board to recess talks indefinitely, resulting in the loss of a $182 million bankruptcy claim the attendants had against Northwest. With the new agreement, the $182 million claim was to eventually be sold for cash with an estimated pre-tax value of $15,000 to $18,000 per flight attendant. Other labor unions at Northwest received similar claims as part of their concessionary agreements.
Previous to the recent agreements, Northwest provided employees with stock in exchange for concessions. For example, In 1993 Northwest's pilots, ground workers and flight attendants received stock and seats on the board of directors in exchange for pay cuts. As part of the agreement, Northwest was supposed to buy back these preferred shares in 2003 but refused to do so citing financial distress. Flight attendants, ground workers and mechanics still holding those preferred shares received shares of new Northwest stock (estimated at a combined value of $277 million).
In the summer of 2007, Northwest was engaged in a labor conflict with its pilots over the large number of end of the month flight cancellations. The pilots claimed that Northwest did not have sufficient pilots to fly its schedule; Northwest accused the pilots of calling in sick to create the problem. The dispute was resolved with a new agreement with ALPA
in August 2007 in which pilots would be compensated for overtime. Northwest also began hiring new pilots to alleviate the pilot shortages they faced throughout the summer of 2007.
In the mid-1980s, Northwest operated the only U.S. flag carrier service to Glasgow
, Oslo, and Stockholm
, as well as service to Copenhagen
. However, this was later withdrawn after several years. From 2000 Northwest operated flights to Milan
and Rome, both were later withdrawn (from 2003 to 2005 Rome was served only during the summer season); in 2009, service to Rome was then resumed for the summer season.
In 1991, it began service to Australia, which had been abandoned by Continental a few years earlier after United and Qantas began non-stop flights to the continental U.S. using the newly introduced, long range 747-400, which Continental did not operate. Northwest routed its Sydney-New York flight through Osaka, which raised Japanese protest because less than 30% of passengers on the Australia-Japan segment were originating in the U.S.
From 1996 until 2002, Northwest operated nonstop flights from its Detroit hub to Beijing and Shanghai. Eventually, these routes were suspended. Northwest operated these routes from Detroit with a connection at its Tokyo-Narita hub. However, on July 16, 2007, Northwest re-applied with the US Department of Transportation for nonstop service between Detroit and both Beijing and Shanghai. On September 25, 2007, the US Department of Transportation tentatively awarded authority to Northwest for a new Detroit to Shanghai (Pudong) route effective March 25, 2009. The route was to be flown using the Boeing 747-400
until the Boeing 787 Dreamliner aircraft became available, however, the Detroit-Shanghai nonstop route was taken over by Delta
on October 24, 2009, using its Boeing 777-200ER and Boeing 777-200LR aircraft after the airline ended nonstop service between Atlanta and Shanghai due to weak customer demand. The Detroit-Beijing nonstop route was later launched by the merged Delta using a Boeing 777-200ER on July 1, 2011.
In 2008, Northwest was one of several U.S. airlines to receive permission from the British government to fly into Heathrow Airport in London after previously having to use Gatwick Airport. Northwest began service to Heathrow from its hubs in Minneapolis and Detroit, as well as starting Seattle-London service. However, after being acquired by Delta in 2008, the Seattle route was dropped in January 2009 so the Heathrow landing slot and aircraft used could be redeployed to a more profitable route. In 2009, the Heathrow routes from the Minneapolis and Detroit hubs were taken over by Delta using its Boeing 767-400ER
aircraft.
Northwest Airlines also served more Canadian cities than any other U.S. carrier including Calgary, Edmonton, Kitchener/Waterloo, London (ON), Montréal-Trudeau, Ottawa, Quebec City, Regina, Saskatoon, Thunder Bay, Toronto-Pearson, Vancouver, and Winnipeg. Seasonal service was also offered to smaller Canadian cities.
airliners with the Airbus A330
. Its first Airbus A330-300, used initially for European flights, arrived on August 6, 2003. Northwest also flew the longer ranged and slightly shorter A330-200 on some trans-Pacific flights, within the Orient, and on some trans-Atlantic routes. The majority of Northwest Airlines' flights between North America and Europe were flown in Airbus
A330
s. (Northwest became the largest owner and flier of A330s in the world.) Northwest Airlines also possessed the youngest trans-Atlantic fleet of any North American or European airline. Northwest Airlines also began flying reconfigured Boeing 757–200
airliners on some of its European flights carrying fewer passengers. Northwest was one of only two passenger airlines in the United States to fly the Boeing 747-400
, with the only other one being United Airlines
. (There are several cargo airlines in the United States flying the Boeing 747
)
Northwest was looking for manufacturers to discuss the replacement of their 100, 110 and 125 seat McDonnell Douglas DC-9 aircraft, with an average age of 35 years.
In January 2008, Northwest advised its pilots that the airline planned to cut its fleet of 92 DC-9s to 68 by the end of 2008. Northwest stated that pilot jobs will not be reduced, as they would hire approximately 200–250 pilots by the end of 2008. On April 23, 2008, due to soaring fuel costs from $1.85 in the first quarter of 2007 to $2.77 in the first quarter of 2008, Northwest announced that an additional 15 to 20 aircraft would be removed from its fleet by the end of 2009. The grounded aircraft included ten or so DC-9s, with the balance of the 15 to 20 being a mix of 10 757s and 4 A320s.
The airline's average fleet age was 18.5 years by the end of 2009. The Boeing customer code for Northwest Airlines was 7x7-x51 (i.e. 747-451). The Northwest Airlines fleet consisted of the following aircraft as of August 2009.
on Northwest Airlines' international flights. It was available on Airbus A330, Boeing 747–400, and trans-Atlantic Boeing 757–200 aircraft. On Airbus A330 and Boeing 747–400 aircraft, seats had 60 inches of pitch and 176 degrees of recline. On trans-Atlantic Boeing 757–200 aircraft, seats had 60 inches of pitch and 178 degrees of recline. Passengers aboard this class received free meals and refreshments, including alcoholic beverages. All seats were equipped with Audio-Video-On-Demand (AVOD), universal power-ports, a moveable reading light, a folding work table, and a swivel cocktail table.
Passengers aboard Airbus A330 aircraft also had an Audio-Video-On-Demand (AVOD) system located in the seat back in front of them, and passengers seated in rows 10–23 (A330-200) or rows 10–28 (A330-300) had a universal power-port located below their seat.
program. Alcoholic beverages were also sold.
Before 2008, Northwest Airlines was the only major U.S. airline (aside from low-cost, short-haul Southwest Airlines
, Allegiant Air
and Spirit Airlines
) to not offer any in-flight entertainment within North America (including Alaska). Although several of the airline's domestic aircraft were originally equipped with in-flight entertainment systems, these were removed in 2005 to cut costs. US Airways implemented a similar initiative in 2008. On flights between Honolulu International Airport
and Minneapolis-Saint Paul International Airport
, passengers experienced the same cabin as International Economy Class aboard Airbus A330 aircraft.
program. Upon renaming the program to "WorldPerks", a mileage-based system was used.
In addition to its Delta Connection
and SkyTeam
alliance partnerships, Northwest offered frequent flyer partnerships with the following airlines:
Northwest also offered frequent flyer partnerships with the following car rental agencies:
carriers such as KLM Royal Dutch Airlines, Delta Air Lines
and Air France
. Northwest also had partnerships with various other airline lounges on an airport-by-airport basis. Unlike some other airline lounges, WorldClubs offered free alcoholic beverages in domestic locations and Tokyo-Narita. Northwest also offered free Wi-Fi
internet access worldwide.
to Seattle-Tacoma International Airport
, was hijacked by D. B. Cooper
. After receiving a $200,000 ransom payment and four parachutes in Seattle, he ordered the crew to fly to Mexico, and jumped from the aft airstair
s of the Boeing 727–051
while it was in flight over Washington. The aircraft later landed safely in Reno, NV
but Cooper's fate remains unknown.}}|event= Northwest Airlines Flight 5
, a flight from Miami to Minneapolis, one of the three engines of the aircraft fell off. The plane's crew, unaware that they had lost an engine, continued to fly for 25 minutes before making a safe landing in Tampa. }}|event= a Northwest flight flew from Fargo, North Dakota, to Minneapolis with the entire cockpit crew legally drunk. All three pilots were subsequently fired and had their licenses revoked by the FAA. }}|event= (-Jan 3) due to bad weather and blizzards passengers were stranded on aircraft at Detroit for periods up to 8½ hours. An official inquiry found "... [the delays] were serious and indicate that this event had important implications for passenger safety. Moreover, even if the well being of passengers had not been an issue, the review team believes that the stranding of passengers on aircraft queued on taxiways for up to 8½ hours invites more serious problems and is simply unacceptable. None of the other airlines serving Detroit experienced ground delays approaching the magnitude of Northwest's delays." Subsequently, passengers brought various legal claims against the carrier including false imprisonment and negligence and obtained a $7.1 million settlement. }}|event= pilots mistakenly landed at Ellsworth AFB instead of the nearby Rapid City
airport. Passengers aboard were asked to close their window shades by US Air Force security personnel. }}|event= at 0435 in the morning Tehran local time, Northwest Airlines Flight 41, Ship No. 1243, operating from Bombay to Amsterdam
made an emergency landing at the Mehrabad International Airport
in Tehran
, Iran. It was the first American air carrier to land in Iran in 26 years. }}|event= a Northwest Airlines 747-200, registration N627US, performing flight NW74 from Tokyo Narita Airport landed at Guam International Airport without its nosegear fully extended. The nose of aircraft made full contact with the runway. Smoke was reported onboard and all passengers and crew were evacuated, with only two minor injuries reported. }}|event= Northwest Airlines Flight 1432 landed at Hector International Airport
in Fargo, North Dakota, with the same conditions and outcome as JetBlue Flight 292 at Los Angeles International Airport
on September 21, 2005. There were no injuries onboard. }}|event= Northwest Airlines Flight 2, a Boeing 747–400 flying from Ninoy Aquino International Airport
in Manila
, Philippines, to Narita International Airport
near Tokyo, Japan, experienced severe turbulence when descending to Narita. All 408 passengers and 14 crew members landed safely; however, 50 people were injured; around five were hospitalized. }}|event= An Airbus 320-211, registration N311US, operated by Northwest Airlines as flight NW557, experienced a tailstrike resulting in substantial damage upon landing on runway 16L at Denver International Airport, Colorado (DEN). The flight was a regularly scheduled passenger flight which departed from Minneapolis-St. Paul Airport, Minnesota (MSP) at 11:39. }}|event= Northwest Airlines Flight 188
, an Airbus A320
, flying from San Diego International Airport
to Minneapolis-St Paul International Airport flew over the Minneapolis airport and continued to fly off course by 150 miles, leaving air traffic control
to think the flight had been hijacked. The pilots originally stated they were in an argument regarding airline policy and did not notice that they had flown off course, but later admitted to having been using their personal laptop computers at the time. The pilots contacted air traffic control after they realized their mistake and arrived in safely Minneapolis about one hour late. The pilots' commercial flying licenses were subsequently revoked by the FAA. }}|event= a Nigeria
n al Qaeda member tried to detonate plastic explosives on Northwest Airlines Flight 253
, an Airbus A330
from Amsterdam to Detroit
, as the plane was landing in Detroit. The device failed to detonate properly, and the suspect suffered third degree burns. Two other passengers incurred minor injuries. The White House said it considered it an attempted terrorist attack. }}
Delta Air Lines
Delta Air Lines, Inc. is a major airline based in the United States and headquartered in Atlanta, Georgia. The airline operates an extensive domestic and international network serving all continents except Antarctica. Delta and its subsidiaries operate over 4,000 flights every day...
by a merger
Delta Air Lines-Northwest Airlines merger
On April 15, 2008, Delta Air Lines and Northwest Airlines announced a merger agreement. The merger of the two carriers formed, at the time, the largest commercial airline in the world, with 786 aircraft. The merged airline is called "Delta."...
approved on October 29, 2008, making Delta the largest airline in the world. Northwest continued to operate under its own name and brand until the integration of the carriers was completed on January 31, 2010.
Northwest was headquartered in Eagan, Minnesota
Eagan, Minnesota
Eagan is a city south of Saint Paul in Dakota County in the U.S. state of Minnesota. The city lies on the south bank of the Minnesota River, upstream from the confluence with the Mississippi River. Eagan and nearby suburbs form the southern portion of Minneapolis-St. Paul, the fifteenth largest...
, near Minneapolis-St. Paul International Airport. After World War II
World War II
World War II, or the Second World War , was a global conflict lasting from 1939 to 1945, involving most of the world's nations—including all of the great powers—eventually forming two opposing military alliances: the Allies and the Axis...
it became dominant in the trans-Pacific market with a hub in Tokyo
Tokyo
, ; officially , is one of the 47 prefectures of Japan. Tokyo is the capital of Japan, the center of the Greater Tokyo Area, and the largest metropolitan area of Japan. It is the seat of the Japanese government and the Imperial Palace, and the home of the Japanese Imperial Family...
, Japan
Japan
Japan is an island nation in East Asia. Located in the Pacific Ocean, it lies to the east of the Sea of Japan, China, North Korea, South Korea and Russia, stretching from the Sea of Okhotsk in the north to the East China Sea and Taiwan in the south...
(initially Haneda Airport, later Narita International Airport
Narita International Airport
is an international airport serving the Greater Tokyo Area of Japan. It is located east of Tokyo Station and east-southeast of Narita Station in the city of Narita, and the adjacent town of Shibayama....
). After acquiring Republic Airlines
Republic Airlines
Republic Airline, Inc., operating as Republic Airlines is a regional airline subsidiary of Republic Airways Holdings that operates service as Frontier Airlines, Midwest Airlines and US Airways Express using a fleet of Bombardier Q400, Embraer 170, Embraer 175 and Embraer 190 aircraft...
in 1986, Northwest also established major hubs at Detroit Metropolitan Wayne County Airport
Detroit Metropolitan Wayne County Airport
Detroit Metropolitan Wayne County Airport , usually called Detroit Metro Airport, Metro Airport locally, or simply DTW, is a major international airport covering in Romulus, Michigan, a suburb of Detroit. It is Michigan's busiest airport....
and Memphis International Airport
Memphis International Airport
Memphis International Airport is a joint civil-military public airport located three miles south of the central business district of Memphis, a city in Shelby County, Tennessee, United States....
. In 1993 it began a strategic alliance with KLM and a jointly-coordinated European hub at Amsterdam Airport Schiphol. These hubs were all retained as Delta hubs.
Prior to its merger with Delta, Northwest was the world's sixth largest airline in terms of domestic and international scheduled passenger miles flown and the U.S.'s sixth largest airline in terms of domestic passenger miles flown. In addition to operating one of the largest domestic route networks in the U.S., Northwest carried more passengers across the Pacific Ocean (5.1 million in 2004) than any other U.S. carrier, and carried more domestic air cargo than any other American passenger airline.
Regional flights for Northwest were operated under the name Northwest Airlink
Northwest Airlink
Northwest Airlink was the trade name of Northwest Airlines' regional airline service, which flew turboprop and regional jet aircraft from Northwest's domestic hubs in Minneapolis, Detroit, and Memphis...
by Mesaba Airlines
Mesaba Airlines
Mesaba Airlines is an American regional airline based in Eagan, Minnesota. The airline operates under Mesaba Aviation, Inc. a wholly owned subsidiary of Pinnacle Airlines Corporation...
, Pinnacle Airlines
Pinnacle Airlines
Pinnacle Airlines, Inc. is an American regional airline, which is a subsidiary of Pinnacle Airlines Corp., and operates as Delta Connection for Delta Air Lines...
, and Compass Airlines
Compass Airlines (North America)
Compass Airlines is a regional airline headquartered at Minneapolis-St. Paul International Airport in Fort Snelling, Hennepin County, Minnesota; prior to December 16, 2009, it was headquartered in unincorporated Fairfax County, Virginia, United States, east of the Chantilly CDP...
. Northwest Airlines was a minority owner of Midwest Airlines
Midwest Airlines
Midwest Airlines was a U.S.-based airline and was also an operating brand of Republic Airways Holdings based in Oak Creek, Wisconsin. operating from Milwaukee's General Mitchell International Airport...
, holding a 40% stake in the company.
Northwest Airlines' tagline was "Now you're flying smart." Its frequent flyer program
Frequent flyer program
A frequent flyer program is a loyalty program offered by many airlines. Typically, airline customers enrolled in the program accumulate frequent flyer miles corresponding to the distance flown on that airline or its partners. There are other ways to accumulate miles...
was called WorldPerks.
Beginnings
Northwest Airlines was founded on September 1, 1926, by Colonel Lewis Brittin, under the name Northwest Airways, a reference to the historical name for the Midwestern United StatesMidwestern United States
The Midwestern United States is one of the four U.S. geographic regions defined by the United States Census Bureau, providing an official definition of the American Midwest....
that derived from the Northwest Territory
Northwest Territory
The Territory Northwest of the River Ohio, more commonly known as the Northwest Territory, was an organized incorporated territory of the United States that existed from July 13, 1787, until March 1, 1803, when the southeastern portion of the territory was admitted to the Union as the state of Ohio...
. Like other early airlines, Northwest's focus was not in hauling passengers, but in flying mail for the U.S. Post Office Department. The fledgling airline established a mail route between Minneapolis and Chicago
Chicago
Chicago is the largest city in the US state of Illinois. With nearly 2.7 million residents, it is the most populous city in the Midwestern United States and the third most populous in the US, after New York City and Los Angeles...
, using open-cockpit biplane
Biplane
A biplane is a fixed-wing aircraft with two superimposed main wings. The Wright brothers' Wright Flyer used a biplane design, as did most aircraft in the early years of aviation. While a biplane wing structure has a structural advantage, it produces more drag than a similar monoplane wing...
s such as the Curtiss Oriole and the Waco JYM
Waco Aircraft Company
The Waco Aircraft Company was an aircraft manufacturer located in Troy, Ohio, USA. Between 1919 and 1947, the company produced a wide range of civilian biplanes....
. From 1928 the enclosed cabin six-passenger Hamilton H-45 and H-47 designs were used.
Northwest Airlines began carrying passengers in 1927. In 1928, Northwest started its first international route with service to Winnipeg
Winnipeg
Winnipeg is the capital and largest city of Manitoba, Canada, and is the primary municipality of the Winnipeg Capital Region, with more than half of Manitoba's population. It is located near the longitudinal centre of North America, at the confluence of the Red and Assiniboine Rivers .The name...
. The airline's operations had expanded to many smaller cities in that region by the end of the 1920s. In 1933, Northwest airlines was selected to fly the "Northern Transcontinental Route" from New York City to Seattle, Washington. It adopted the name of Northwest Airlines during the following year as a result of the Air Mail scandal
Air Mail Scandal
The Air Mail scandal, also known as the Air Mail fiasco, is the name that the American press gave to the political scandal resulting from a congressional investigation of a 1930 meeting , between Postmaster General Walter Folger Brown and the executives of the top airlines, and to the disastrous...
.
By 1939 Northwest had five daily flights from Chicago to Minneapolis; three continued west to Seattle through North Dakota
North Dakota
North Dakota is a state located in the Midwestern region of the United States of America, along the Canadian border. The state is bordered by Canada to the north, Minnesota to the east, South Dakota to the south and Montana to the west. North Dakota is the 19th-largest state by area in the U.S....
and Montana
Montana
Montana is a state in the Western United States. The western third of Montana contains numerous mountain ranges. Smaller, "island ranges" are found in the central third of the state, for a total of 77 named ranges of the Rocky Mountains. This geographical fact is reflected in the state's name,...
. Northwest also served Winnipeg, Manitoba and Portland, Oregon
Portland, Oregon
Portland is a city located in the Pacific Northwest, near the confluence of the Willamette and Columbia rivers in the U.S. state of Oregon. As of the 2010 Census, it had a population of 583,776, making it the 29th most populous city in the United States...
by spurs from its transcontinental route.
Northwest Airlines common stock
Common stock
Common stock is a form of corporate equity ownership, a type of security. It is called "common" to distinguish it from preferred stock. In the event of bankruptcy, common stock investors receive their funds after preferred stock holders, bondholders, creditors, etc...
began to be publicly traded in 1941.
Transpacific network development
In 1931, Northwest sponsored Charles and Anne LindberghCharles Lindbergh
Charles Augustus Lindbergh was an American aviator, author, inventor, explorer, and social activist.Lindbergh, a 25-year-old U.S...
on a pioneering test flight to Japan, scouting what would become known as the Northwest Airlines' Great Circle
Great circle
A great circle, also known as a Riemannian circle, of a sphere is the intersection of the sphere and a plane which passes through the center point of the sphere, as opposed to a general circle of a sphere where the plane is not required to pass through the center...
route, and proving that flying via Alaska
Alaska
Alaska is the largest state in the United States by area. It is situated in the northwest extremity of the North American continent, with Canada to the east, the Arctic Ocean to the north, and the Pacific Ocean to the west and south, with Russia further west across the Bering Strait...
could save as much as 2000 miles (3,218.7 km) on a New York City to Tokyo flight. Northwest developed this route further during World War II
World War II
World War II, or the Second World War , was a global conflict lasting from 1939 to 1945, involving most of the world's nations—including all of the great powers—eventually forming two opposing military alliances: the Allies and the Axis...
, when it flew soldiers and supplied from the Northwestern United States to Alaska for use in the fighting against the Empire of Japan
Empire of Japan
The Empire of Japan is the name of the state of Japan that existed from the Meiji Restoration on 3 January 1868 to the enactment of the post-World War II Constitution of...
. During that time, Northwest began painting its airliners' tails bright red as a visual aid in the often harsh weather conditions. The airline's experience with the sub-arctic
Arctic
The Arctic is a region located at the northern-most part of the Earth. The Arctic consists of the Arctic Ocean and parts of Canada, Russia, Greenland, the United States, Norway, Sweden, Finland, and Iceland. The Arctic region consists of a vast, ice-covered ocean, surrounded by treeless permafrost...
climate led the U.S. federal government to designate Northwest as the main airline over the North Pacific following the war.
In spring of 1947 Northwest began stationing employees at Haneda Airport in Tokyo, flying them from the United States via Alaska on its Great Circle route. On July 15, 1947 Northwest became the first airline to begin direct service between the United States and Japan, using a Douglas DC-4
Douglas DC-4
The Douglas DC-4 is a four-engined propeller-driven airliner developed by the Douglas Aircraft Company. It served during World War II, in the Berlin Airlift and into the 1960s in a military role...
airliner named The Manila. (All pre-war airline service to the Orient had been via Hawaii and the Philippines.) The flight to Japan originated at Wold-Chamberlain Field
Minneapolis-Saint Paul International Airport
Minneapolis-Saint Paul International Airport is the largest and busiest airport in the five-state upper Midwest region of Minnesota, Iowa, South Dakota, North Dakota, and Wisconsin.-Overview:...
in Minneapolis and stopped at Blatchford Field
Edmonton City Centre (Blatchford Field) Airport
Edmonton City Centre Airport, , is located within the city of Edmonton, Alberta, Canada. It is bordered by Yellowhead Trail to the north, Kingsway to the south, 121 Street to the west, and the Northern Alberta Institute of Technology to the east. It encompasses approximately of land just north...
in Edmonton
Edmonton
Edmonton is the capital of the Canadian province of Alberta and is the province's second-largest city. Edmonton is located on the North Saskatchewan River and is the centre of the Edmonton Capital Region, which is surrounded by the central region of the province.The city and its census...
, Elmendorf AFB
Elmendorf Air Force Base
Joint Base Elmendorf-Richardson is a United States military facility adjacent to Anchorage, the largest city in Alaska. It is an amalgamation of the former United States Air Force Elmendorf Air Force Base and the United States Army Fort Richardson, which were merged in 2010.-Overview:The...
in Anchorage, and Shemya AAF
Eareckson Air Station
Eareckson Air Station is a United States Air Force military airport located on the island of Shemya, in the Alaskan Aleutian Islands. It was closed as an active Air Force Station on 1 July 1994, however the airport is still owned by the USAF and is operated by the USAF 611th Air Support Squadron...
in the westmost Aleutian Islands. The flight continued from Tokyo to Lunghwa Airport in Shanghai
Shanghai
Shanghai is the largest city by population in China and the largest city proper in the world. It is one of the four province-level municipalities in the People's Republic of China, with a total population of over 23 million as of 2010...
and then to Nichols Field
Nichols Field
Nichols Field was a U.S. military airfield located south of Manila in Pasay City and Parañaque City, Metro Manila, Luzon, the Philippines. During the World War II era, it was the location of the Far East Air Force's U.S. 20th Air Base Group. Also, based here was Troop F of the U.S. 26th Cavalry...
at Manila
Manila
Manila is the capital of the Philippines. It is one of the sixteen cities forming Metro Manila.Manila is located on the eastern shores of Manila Bay and is bordered by Navotas and Caloocan to the north, Quezon City to the northeast, San Juan and Mandaluyong to the east, Makati on the southeast,...
.
A flight between Tokyo and Seoul
Seoul
Seoul , officially the Seoul Special City, is the capital and largest metropolis of South Korea. A megacity with a population of over 10 million, it is the largest city proper in the OECD developed world...
(Gimpo Airport) began on October 20, 1947, and Naha Airport
Naha Airport
-Incidents:* On December 1, 1994, Ramzi Yousef planted a bomb on Philippine Airlines Flight 434, with the intent of mass murder. The bomb exploded on the Boeing 747-283B en route from Cebu to Tokyo, killing one passenger...
in Okinawa was included as a stop on the Tokyo to Manila route on November 16, 1947. Northwest service to Shanghai was suspended in May 1949 because of the civil war in China, with the Republic of China
Republic of China
The Republic of China , commonly known as Taiwan , is a unitary sovereign state located in East Asia. Originally based in mainland China, the Republic of China currently governs the island of Taiwan , which forms over 99% of its current territory, as well as Penghu, Kinmen, Matsu and other minor...
nearly ready to collapse, and its government evacuated to the island of Formosa
Formosa
Formosa or Ilha Formosa is a Portuguese historical name for Taiwan , literally meaning, "Beautiful Island". The term may also refer to:-Places:* Formosa Strait, another name for the Taiwan Strait...
. Northwest Airlines added Songshan Airport in Taipei
Taipei
Taipei City is the capital of the Republic of China and the central city of the largest metropolitan area of Taiwan. Situated at the northern tip of the island, Taipei is located on the Tamsui River, and is about 25 km southwest of Keelung, its port on the Pacific Ocean...
, the new capital city of the Republic of China
Republic of China
The Republic of China , commonly known as Taiwan , is a unitary sovereign state located in East Asia. Originally based in mainland China, the Republic of China currently governs the island of Taiwan , which forms over 99% of its current territory, as well as Penghu, Kinmen, Matsu and other minor...
, as a stop on the Tokyo-Okinawa-Manila route on June 3, 1950, with ongoing interchange service to Hong Kong operated by Hong Kong Airways
Hong Kong Airways
Hong Kong Airways – HKA was an airline in Hong Kong during the late 1940s and 1950s.-Context of launch:In 1946 Jardine Air Maintenance Company had been formed to serve the rapidly expanding portfolio of airlines serving Hong Kong and Jardine Airways was formed as the General Sales Agent in Hong...
.
With its new system of transpacific flights established, Northwest began to advertise
Advertising
Advertising is a form of communication used to persuade an audience to take some action with respect to products, ideas, or services. Most commonly, the desired result is to drive consumer behavior with respect to a commercial offering, although political and ideological advertising is also common...
itself as Northwest Orient Airlines, although its registered corporate name remained "Northwest Airlines".
NWA continuously upgraded equipment on the transpacific routes. On June 22, 1949, Northwest received its first double-decker Boeing 377 "Stratocruiser", enabling more comfortable accommodations and faster service on transpacific flights. The Stratocruiser commenced service from the U.S. West Coast to Honolulu in 1950 and to Tokyo, via Alaska
Alaska
Alaska is the largest state in the United States by area. It is situated in the northwest extremity of the North American continent, with Canada to the east, the Arctic Ocean to the north, and the Pacific Ocean to the west and south, with Russia further west across the Bering Strait...
, on September 27, 1952.
In 1954 Northwest Orient purchased DC-6B
Douglas DC-6
The Douglas DC-6 is a piston-powered airliner and transport aircraft built by the Douglas Aircraft Company from 1946 to 1958. Originally intended as a military transport near the end of World War II, it was reworked after the war to compete with the Lockheed Constellation in the long-range...
s and started flying them on U.S.-Tokyo and U.S.-Manila routes. On July 8, 1960 Northwest placed the Douglas DC-8
Douglas DC-8
The Douglas DC-8 is a four-engined narrow-body passenger commercial jet airliner, manufactured from 1958 to 1972 by the Douglas Aircraft Company...
jetliner
Jetliner
Jetliner are an alternative rock band from the USA. They focus on melodic piano based rock and have been compared to Queen and early Elton John, being heavily influenced by early 70s rock. Composed of Adam Paskowitz of The Flys, son of Doc Paskowitz, on piano and lead vocals, Jeff Kluesner on...
into service, offering the shortest flight times from the United States to East Asia. Northwest retired the last of its Boeing 377 Stratocruisers that August. The airline purchased several Boeing 720
Boeing 720
The Boeing 720 is a four-engine narrow-body short- to medium-range passenger jet airliner. Developed by Boeing in the late 1950s from the Boeing 707, the 720 has a shorter fuselage and less range...
B airliners in 1961, and in 1963 it bought several of the new Boeing 707
Boeing 707
The Boeing 707 is a four-engine narrow-body commercial passenger jet airliner developed by Boeing in the early 1950s. Its name is most commonly pronounced as "Seven Oh Seven". The first airline to operate the 707 was Pan American World Airways, inaugurating the type's first commercial flight on...
; for a time it adopted the slogan "Northwest Orient: The Fan-Jet Airline". Nonstop transpacific flights became feasible with the introduction of the 707-320B/C. Northwest bought its first Boeing 747
Boeing 747
The Boeing 747 is a wide-body commercial airliner and cargo transport, often referred to by its original nickname, Jumbo Jet, or Queen of the Skies. It is among the world's most recognizable aircraft, and was the first wide-body ever produced...
airliners in 1970 and soon began retiring its older and smaller Boeing 707s. Besides its usefulness on transpacific flights, for a time Northwest also flew 747s on its busiest domestic routes.
For years Northwest was the largest foreign airline serving Japan
Japan
Japan is an island nation in East Asia. Located in the Pacific Ocean, it lies to the east of the Sea of Japan, China, North Korea, South Korea and Russia, stretching from the Sea of Okhotsk in the north to the East China Sea and Taiwan in the south...
. In 1951 Northwest became involved with the founding of Japan Air Lines (JAL) by leasing airliners and crewmembers to the new airline. In 1952 United States and Japan ratified a regional bilateral aviation treaty, under which Northwest and Pan American World Airways
Pan American World Airways
Pan American World Airways, commonly known as Pan Am, was the principal and largest international air carrier in the United States from 1927 until its collapse on December 4, 1991...
became the two U.S. airlines allowed to fly to Tokyo. These carriers also received fifth freedom rights
Freedoms of the air
The freedoms of the air are a set of commercial aviation rights granting a country's airline the privilege to enter and land in another country's airspace...
to carry passengers from and via Tokyo to other Asian destinations such as Seoul
Seoul
Seoul , officially the Seoul Special City, is the capital and largest metropolis of South Korea. A megacity with a population of over 10 million, it is the largest city proper in the OECD developed world...
, Busan
Busan
Busan , formerly spelled Pusan is South Korea's second largest metropolis after Seoul, with a population of around 3.6 million. The Metropolitan area population is 4,399,515 as of 2010. It is the largest port city in South Korea and the fifth largest port in the world...
, Taipei
Taipei
Taipei City is the capital of the Republic of China and the central city of the largest metropolitan area of Taiwan. Situated at the northern tip of the island, Taipei is located on the Tamsui River, and is about 25 km southwest of Keelung, its port on the Pacific Ocean...
, Manila
Manila
Manila is the capital of the Philippines. It is one of the sixteen cities forming Metro Manila.Manila is located on the eastern shores of Manila Bay and is bordered by Navotas and Caloocan to the north, Quezon City to the northeast, San Juan and Mandaluyong to the east, Makati on the southeast,...
, Hong Kong
Hong Kong
Hong Kong is one of two Special Administrative Regions of the People's Republic of China , the other being Macau. A city-state situated on China's south coast and enclosed by the Pearl River Delta and South China Sea, it is renowned for its expansive skyline and deep natural harbour...
, Bangkok
Bangkok
Bangkok is the capital and largest urban area city in Thailand. It is known in Thai as Krung Thep Maha Nakhon or simply Krung Thep , meaning "city of angels." The full name of Bangkok is Krung Thep Mahanakhon Amon Rattanakosin Mahintharayutthaya Mahadilok Phop Noppharat Ratchathani Burirom...
and Singapore
Singapore
Singapore , officially the Republic of Singapore, is a Southeast Asian city-state off the southern tip of the Malay Peninsula, north of the equator. An island country made up of 63 islands, it is separated from Malaysia by the Straits of Johor to its north and from Indonesia's Riau Islands by the...
. Northwest also flew passenger routes that connected Japan with Guam
Guam
Guam is an organized, unincorporated territory of the United States located in the western Pacific Ocean. It is one of five U.S. territories with an established civilian government. Guam is listed as one of 16 Non-Self-Governing Territories by the Special Committee on Decolonization of the United...
and Saipan
Saipan
Saipan is the largest island of the United States Commonwealth of the Northern Mariana Islands , a chain of 15 tropical islands belonging to the Marianas archipelago in the western Pacific Ocean with a total area of . The 2000 census population was 62,392...
, U.S. possessions in Micronesia
Micronesia
Micronesia is a subregion of Oceania, comprising thousands of small islands in the western Pacific Ocean. It is distinct from Melanesia to the south, and Polynesia to the east. The Philippines lie to the west, and Indonesia to the southwest....
.
Northwest's meteorologists, led by Dan Sowa, pioneered the first clear-air turbulence
Clear Air Turbulence
Clear Air Turbulence is an album by British jazz-rock fusion band Ian Gillan Band, released in 1977 with cover by Chris Foss. The album was reissued in 1989 by Virgin Records on CD.- Track listing :...
forecasting system in 1957, important since the airline flew many northern routes over turbulence-prone mountain areas. Northwest remains a leader in turbulence prediction, providing TPAWS (turbulence prediction and warning services) to other airlines.
Revenue passenger traffic (scheduled flights only, in millions of passenger-miles): 602 in 1951, 1017 in 1955, 1654 in 1960, 3304 in 1965, 4506 in 1970 and 9471 in 1975.
Transatlantic and domestic expansion
During the postwar regulated era, Northwest's domestic network remained focused around the northern transcontinental route through New York, Boston, Chicago, Minneapolis and Seattle. Northwest also served HawaiiHawaii
Hawaii is the newest of the 50 U.S. states , and is the only U.S. state made up entirely of islands. It is the northernmost island group in Polynesia, occupying most of an archipelago in the central Pacific Ocean, southwest of the continental United States, southeast of Japan, and northeast of...
from the West Coast, and Georgia
Georgia (U.S. state)
Georgia is a state located in the southeastern United States. It was established in 1732, the last of the original Thirteen Colonies. The state is named after King George II of Great Britain. Georgia was the fourth state to ratify the United States Constitution, on January 2, 1788...
and Florida
Florida
Florida is a state in the southeastern United States, located on the nation's Atlantic and Gulf coasts. It is bordered to the west by the Gulf of Mexico, to the north by Alabama and Georgia and to the east by the Atlantic Ocean. With a population of 18,801,310 as measured by the 2010 census, it...
from Chicago. On June 1, 1959, Northwest accepted its first turboprop
Turboprop
A turboprop engine is a type of turbine engine which drives an aircraft propeller using a reduction gear.The gas turbine is designed specifically for this application, with almost all of its output being used to drive the propeller...
jet aircraft, the Lockheed L-188 Electra, from its manufacturer. Northwest Airlines started flying the three-jet Boeing 727
Boeing 727
The Boeing 727 is a mid-size, narrow-body, three-engine, T-tailed commercial jet airliner, manufactured by Boeing. The Boeing 727 first flew in 1963, and for over a decade more were built per year than any other jet airliner. When production ended in 1984 a total of 1,832 aircraft had been produced...
airliner in 1964.
After airline deregulation
Airline deregulation
Airline deregulation is the process of removing entry and price restrictions on airlines affecting, in particular, the carriers permitted to serve specific routes. In the United States, the term usually applies to the Airline Deregulation Act of 1978...
in 1978, Northwest began nonstop flights to other Asian cities, returned to China in 1984 after a 34 year hiatus, and strengthened its presence in the southwestern United States. It also began flying to the United Kingdom, Ireland, Germany, and Scandinavia. On May 21, 1984, shareholders in Northwest approved the creation of NWA Inc., a Delaware corporation
Delaware corporation
The Delaware General Corporation Law is the statute governing corporate law in the state of Delaware. Delaware is well known as a corporate haven. Over 50% of U.S...
that became the holding company of Northwest.
On October 1, 1986, Northwest merged with Minneapolis-St. Paul-based Republic Airlines
Republic Airlines (1979-1986)
Republic Airlines was an airline formed on July 1, 1979 by the merger of North Central Airlines, Southern Airways, and Hughes Airwest. Its headquarters were located on the grounds of Minneapolis-St...
in what was, at the time, the largest airline merger in history. The merger initially caused numerous operational issues which led the combined carrier to have an on-time performance of just 42 percent in its early days. Through the merger, NWA adopted Republic's three-hub domestic network centered around Minneapolis-St. Paul, Detroit, and Memphis. The combined airline became particularly strong in the first two cities, with a market share of over 80% in each. Northwest dropped the word Orient from its brand name after the merger.
One major reason for the merger was that Northwest's unique position as a domestic and transpacific carrier had been challenged in 1985 when United Airlines
United Airlines
United Air Lines, Inc., is the world's largest airline with 86,852 employees United Air Lines, Inc., is the world's largest airline with 86,852 employees United Air Lines, Inc., is the world's largest airline with 86,852 employees (which includes the entire holding company United Continental...
acquired the Pacific Division of Pan Am.
Northwest continued to use the pre-merger Northwest Orient livery (minus the word "Orient" until a new livery and identity (designed by Landor Associates
Landor Associates
Landor Associates is a San Francisco-based brand and creative design consultancy. Founded by Walter Landor and his wife Josephine in 1941, Landor pioneered many of the research, design and consulting methodologies that are now standard in the branding industry.-Operations:Landor offers brand...
) were adopted in 1989. The new livery, nicknamed the "bowling shoe" by employees, featured colors of red, white, gray, and blue.
Northwest was purchased in a 1989 leveraged buyout
Leveraged buyout
A leveraged buyout occurs when an investor, typically financial sponsor, acquires a controlling interest in a company's equity and where a significant percentage of the purchase price is financed through leverage...
by an investment group headed by Al Checchi
Al Checchi
Alfred Attilio Checchi is an American politician who was a candidate for Governor of California in the 1998 gubernatorial election, losing to fellow Democrat Gray Davis in the June 1998 primary. Checchi finished in second place in the Democratic primary, capturing 12.49% of the vote. He ran as a...
, Fred Malek
Fred Malek
Frederic Vincent "Fred" Malek is the former President of Marriott Hotels and Northwest Airlines and former assistant to United States Presidents Richard Nixon and George H.W. Bush. Malek served as a National Finance Committee co-chair of John McCain's 2008 presidential campaign...
and Gary Wilson
Gary L. Wilson
Gary L. Wilson was the Chairman of the Board of Northwest Airlines and Chief Financial Officer of Walt Disney Company and Chief Financial Officer of Marriott Corporation.-Education:...
, with KLM, and many others. To pay off the debt incurred in their takeover, the new management sold many of the airline's aircraft to leasing companies, and sold property around the world, including land in central Tokyo. The expense of the buyout was so great that in 1993, following several years of losses due to industry overcapacity and a traffic downturn following the Gulf War
Gulf War
The Persian Gulf War , commonly referred to as simply the Gulf War, was a war waged by a U.N.-authorized coalition force from 34 nations led by the United States, against Iraq in response to Iraq's invasion and annexation of Kuwait.The war is also known under other names, such as the First Gulf...
, Northwest threatened bankruptcy unless its employee groups agreed to three years of wage cuts. After signing the concessionary agreements, Northwest made its first profit since 1989.
Also in 1993, Northwest began its strategic alliance with KLM, which was the largest airline partnership ever conceived at the time. This partnership eventually became the Wings Alliance
Wings Alliance
Wings was the working name of a proposed airline alliance to be anchored by the American carriers Northwest Airlines and Continental Airlines of USA with the European flag carriers KLM of the Netherlands and Italy's Alitalia...
. However, the alliance never grew beyond the two airlines. Northwest gradually pulled out of its minor European destinations and once more focused its attention on the domestic and Asian markets. On May 1, 1996 Northwest began its first nonstop service from the U.S. to China, on the Detroit
Detroit Metropolitan Wayne County Airport
Detroit Metropolitan Wayne County Airport , usually called Detroit Metro Airport, Metro Airport locally, or simply DTW, is a major international airport covering in Romulus, Michigan, a suburb of Detroit. It is Michigan's busiest airport....
–Beijing
Beijing Capital International Airport
Beijing Capital International Airport, is the main international airport serving Beijing, China. It is located northeast of Beijing's city center in an enclave of Chaoyang District that is surrounded by rural Shunyi District. The airport is owned and operated by the Beijing Capital...
route. Nonstop Detroit-Shanghai service followed in April 2000. Later, these nonstop services were suspended in 2002 due to the outbreak of severe acute respiratory syndrome
Severe acute respiratory syndrome
Severe Acute Respiratory Syndrome is a respiratory disease in humans which is caused by the SARS coronavirus . Between November 2002 and July 2003 an outbreak of SARS in Hong Kong nearly became a pandemic, with 8,422 cases and 916 deaths worldwide according to the WHO...
(SARS). Northwest then served these routes via Tokyo. The airline sought government approval to restore nonstop Detroit-Shanghai service in March 2007 but lost its bid to United
United Airlines
United Air Lines, Inc., is the world's largest airline with 86,852 employees United Air Lines, Inc., is the world's largest airline with 86,852 employees United Air Lines, Inc., is the world's largest airline with 86,852 employees (which includes the entire holding company United Continental...
's Washington Dulles
Washington Dulles International Airport
Washington Dulles International Airport is a public airport in Dulles, Virginia, 26 miles west of downtown Washington, D.C. The airport serves the Baltimore-Washington-Northern Virginia metropolitan area centered on the District of Columbia. It is named after John Foster Dulles, Secretary of...
-Beijing route; however, before their merger with Delta Air Lines
Delta Air Lines
Delta Air Lines, Inc. is a major airline based in the United States and headquartered in Atlanta, Georgia. The airline operates an extensive domestic and international network serving all continents except Antarctica. Delta and its subsidiaries operate over 4,000 flights every day...
, Northwest received tentative authority to restart nonstop Detroit-Shanghai service starting March 25, 2009.
Throughout the late 1990s and early 2000s, Northwest enjoyed profits and focused on improving technology to increase convenience while reducing costs. The airline offered airport self-service check-in kiosks starting in 1997, and had more than any other airline. Northwest was also the first large U.S. airline to offer passengers internet check-in, with service from December 2000. During the early 2000s, Northwest Airlines acquired a reputation of refusing to adopt industry-wide fare increases that had been accepted by other airlines. This changed in March 2005, when Northwest adopted fare hikes in response to rising oil prices.
Due to the effects of competition from low-cost carrier
Low-cost carrier
A low-cost carrier or low-cost airline is an airline that generally has lower fares and fewer comforts...
s such as Southwest Airlines
Southwest Airlines
Southwest Airlines Co. is an American low-cost airline based in Dallas, Texas. Southwest is the largest airline in the United States, based upon domestic passengers carried,...
and increased labor costs resulting from a new contract with employees represented by the Aircraft Mechanics Fraternal Association
Aircraft Mechanics Fraternal Association
The Aircraft Mechanics Fraternal Association is a small, independent union representing aircraft maintenance employees of commercial airlines in the United States. AMFA is committed to the principles of craft unionism...
(AMFA) labor union
Trade union
A trade union, trades union or labor union is an organization of workers that have banded together to achieve common goals such as better working conditions. The trade union, through its leadership, bargains with the employer on behalf of union members and negotiates labour contracts with...
, Northwest began to make cutbacks in early 2001. Two small rounds of employee layoffs and other cutbacks were implemented in the months prior to the September 11 terrorist attacks. Following the attacks, Northwest was forced to make dramatic changes to its business structure through major employee layoffs and other cost cutting measures. The retirement of costly and aging aircraft such as the Boeing 727
Boeing 727
The Boeing 727 is a mid-size, narrow-body, three-engine, T-tailed commercial jet airliner, manufactured by Boeing. The Boeing 727 first flew in 1963, and for over a decade more were built per year than any other jet airliner. When production ended in 1984 a total of 1,832 aircraft had been produced...
and McDonnell Douglas DC-10-40
McDonnell Douglas DC-10
The McDonnell Douglas DC-10 is a three-engine widebody jet airliner manufactured by McDonnell Douglas. The DC-10 has range for medium- to long-haul flights, capable of carrying a maximum 380 passengers. Its most distinguishing feature is the two turbofan engines mounted on underwing pylons and a...
were accelerated as new aircraft went into service. In addition, the airline pursued options to reduce costs across the board, including removing pillows, peanuts, pretzels, in-flight entertainment on domestic flights, and newspapers and magazines. Over 50 McDonnell Douglas DC-9
McDonnell Douglas DC-9
The McDonnell Douglas DC-9 is a twin-engine, single-aisle jet airliner. It was first manufactured in 1965 with its maiden flight later that year. The DC-9 was designed for frequent, short flights. The final DC-9 was delivered in October 1982.The DC-9 was followed in subsequent modified forms by...
, Boeing 757
Boeing 757
The Boeing 757 is a mid-size, narrow-body twin-engine jet airliner manufactured by Boeing Commercial Airplanes. Passenger versions of the twinjet have a capacity of 186 to 289 persons and a maximum range of , depending on variant and cabin configuration...
, Boeing 747
Boeing 747
The Boeing 747 is a wide-body commercial airliner and cargo transport, often referred to by its original nickname, Jumbo Jet, or Queen of the Skies. It is among the world's most recognizable aircraft, and was the first wide-body ever produced...
, and Airbus A320 family
Airbus A320 family
The Airbus A320 family is a family of short- to medium-range, narrow-body, commercial passenger jet airliners manufactured by Airbus Industrie.Airbus was originally a consortium of European aerospace companies, and is now fully owned by EADS. Airbus's name has been Airbus SAS since 2001...
aircraft were withdrawn from use in an attempt to lower overall capacity and save money. Some of these aircraft were returned to service.
Following many years of a pioneering and close partnership with KLM Royal Dutch Airlines, Northwest, along with partners KLM and Continental Airlines
Continental Airlines
Continental Airlines was a major American airline now merged with United Airlines. On May 3, 2010, Continental Airlines, Inc. and UAL, Inc. announced a merger via a stock swap, and on October 1, 2010, the merger closed and UAL changed its name to United Continental Holdings, Inc...
joined SkyTeam
SkyTeam
SkyTeam, branded as SKYTEAM, is an airline alliance with its centralised management team, SkyTeam Central, based at the World Trade Center Schiphol Airport on the grounds of Amsterdam Airport Schiphol in Haarlemmermeer, Netherlands...
, an airline alliance
Airline alliance
An airline alliance is an agreement between two or more airlines to cooperate on a substantial level. The three largest passenger alliances are the Star Alliance, SkyTeam and Oneworld. Alliances also form between cargo airlines, such as that of WOW Alliance, SkyTeam Cargo and ANA/UPS Alliance...
of ten airlines from around the world, on September 15, 2004. This was partially a result of Air France
Air France
Air France , stylised as AIRFRANCE, is the French flag carrier headquartered in Tremblay-en-France, , and is one of the world's largest airlines. It is a subsidiary of the Air France-KLM Group and a founding member of the SkyTeam global airline alliance...
acquiring KLM, forming the Air France-KLM
Air France-KLM
Air France-KLM is a European airline holding company incorporated under French law with its headquarters at Paris-Charles de Gaulle Airport in Tremblay-en-France, Paris...
group. The airline continued to hemorrhage money, however.
Bankruptcy filing
Despite far-reaching money saving initiatives, Northwest was forced to file for Chapter 11 bankruptcy protection for the first time in its 79-year history. The filing took place in the U.S. Bankruptcy Court for the Southern District of New York on September 14, 2005. With Northwest's filing, four of the six largest U.S. carriers were operating under bankruptcy protection. Northwest joined Delta Air LinesDelta Air Lines
Delta Air Lines, Inc. is a major airline based in the United States and headquartered in Atlanta, Georgia. The airline operates an extensive domestic and international network serving all continents except Antarctica. Delta and its subsidiaries operate over 4,000 flights every day...
(which filed just minutes before), United Airlines
United Airlines
United Air Lines, Inc., is the world's largest airline with 86,852 employees United Air Lines, Inc., is the world's largest airline with 86,852 employees United Air Lines, Inc., is the world's largest airline with 86,852 employees (which includes the entire holding company United Continental...
, and US Airways
US Airways
US Airways, Inc. is a major airline based in the U.S. city of Tempe, Arizona. The airline is an operating unit of US Airways Group and is the sixth largest airline by traffic and eighth largest by market value in the country....
in bankruptcy. All four of these carriers have since emerged from bankruptcy protection. Northwest common stock shares dropped more than 50% for the second time in three days following the news, largely because stock is generally canceled as part of the bankruptcy process. In the following weeks, Northwest Airlink carriers Mesaba Airlines
Mesaba Airlines
Mesaba Airlines is an American regional airline based in Eagan, Minnesota. The airline operates under Mesaba Aviation, Inc. a wholly owned subsidiary of Pinnacle Airlines Corporation...
and Pinnacle Airlines
Pinnacle Airlines
Pinnacle Airlines, Inc. is an American regional airline, which is a subsidiary of Pinnacle Airlines Corp., and operates as Delta Connection for Delta Air Lines...
both announced that Northwest had missed payments to them for their Airlink flying. Northwest also announced plans to shrink its Airlink fleet by over 45 aircraft. Mesaba Aviation filed for Chapter 11 Bankruptcy on October 13, 2005.
Northwest announced on May 18, 2007, that shares of the company would begin to trade on the NYSE under the ticker NWA. Initial trading on a "when-issued" basis began on May 21, 2007, and regular trading began on May 31, 2007. Also on May 18, 2007, Northwest Airlines was cleared by a federal bankruptcy judge to emerge from Chapter 11 Bankruptcy protection on May 31, 2007, ending Northwest's 20 months of difficulty trying to slash costs.
On July 16, 2007, Northwest Airlines applied to the United States Department of Transportation
United States Department of Transportation
The United States Department of Transportation is a federal Cabinet department of the United States government concerned with transportation. It was established by an act of Congress on October 15, 1966, and began operation on April 1, 1967...
for nonstop service between its WorldGateway hub at Detroit to Shanghai (beginning in 2007 on Boeing 747-400
Boeing 747-400
The Boeing 747-400 is a major development and the best-selling model of the Boeing 747 family of jet airliners. While retaining the four-engine wide-body layout of its predecessors, the 747-400 embodies numerous technological and structural changes to produce a more efficient airframe...
s) and to Beijing (beginning in 2010 on Boeing 787 Dreamliners). The airline faced off against Delta Air Lines
Delta Air Lines
Delta Air Lines, Inc. is a major airline based in the United States and headquartered in Atlanta, Georgia. The airline operates an extensive domestic and international network serving all continents except Antarctica. Delta and its subsidiaries operate over 4,000 flights every day...
(who proposed Atlanta to Shanghai and Beijing), American Airlines
American Airlines
American Airlines, Inc. is the world's fourth-largest airline in passenger miles transported and operating revenues. American Airlines is a subsidiary of the AMR Corporation and is headquartered in Fort Worth, Texas adjacent to its largest hub at Dallas/Fort Worth International Airport...
(Chicago/O'Hare—Beijing), Continental Airlines
Continental Airlines
Continental Airlines was a major American airline now merged with United Airlines. On May 3, 2010, Continental Airlines, Inc. and UAL, Inc. announced a merger via a stock swap, and on October 1, 2010, the merger closed and UAL changed its name to United Continental Holdings, Inc...
(Newark—Shanghai), US Airways
US Airways
US Airways, Inc. is a major airline based in the U.S. city of Tempe, Arizona. The airline is an operating unit of US Airways Group and is the sixth largest airline by traffic and eighth largest by market value in the country....
(Philadelphia—Beijing), United Airlines
United Airlines
United Air Lines, Inc., is the world's largest airline with 86,852 employees United Air Lines, Inc., is the world's largest airline with 86,852 employees United Air Lines, Inc., is the world's largest airline with 86,852 employees (which includes the entire holding company United Continental...
(Los Angeles—Shanghai and San Francisco—Guangzhou), and MAXjet (Seattle—Shanghai) in the route competition.
On August 12, 2007, Northwest Airlines became a passive investor in the purchase of Midwest Airlines
Midwest Airlines
Midwest Airlines was a U.S.-based airline and was also an operating brand of Republic Airways Holdings based in Oak Creek, Wisconsin. operating from Milwaukee's General Mitchell International Airport...
by TPG Capital. The airline stated that while it was an investor, it would not participate in any management or control of Midwest Airlines
Midwest Airlines
Midwest Airlines was a U.S.-based airline and was also an operating brand of Republic Airways Holdings based in Oak Creek, Wisconsin. operating from Milwaukee's General Mitchell International Airport...
. However, on August 14, 2007, AirTran Airways
AirTran Airways
AirTran Airways, a subsidiary of the Dallas, Texas-based Southwest Airlines, is an American low-cost airline headquartered in Orlando, Florida. AirTran operates over 650 daily flights , primarily in the eastern and midwestern United States...
raised their offer for Midwest to $16.25 a share, 25 cents more than the TPG offer. But soon after on August 17, 2007, TPG Capital raised their offer to $17.00 a share which sealed the deal. Northwest Airlines became a minority owner of Midwest Airlines
Midwest Airlines
Midwest Airlines was a U.S.-based airline and was also an operating brand of Republic Airways Holdings based in Oak Creek, Wisconsin. operating from Milwaukee's General Mitchell International Airport...
in the fourth quarter of 2007.
On September 25, 2007, Northwest Airlines received DOT approval to begin service to Shanghai from their Detroit hub beginning March 25, 2009. American, Continental, Delta, and US Airways also received new or additional China route authority to Shanghai or Beijing, and United received authority to serve Guangzhou.
Merger with Delta Air Lines
On April 14, 2008, Northwest Airlines announced that it would be merging with Delta Air LinesDelta Air Lines
Delta Air Lines, Inc. is a major airline based in the United States and headquartered in Atlanta, Georgia. The airline operates an extensive domestic and international network serving all continents except Antarctica. Delta and its subsidiaries operate over 4,000 flights every day...
to form the world's largest airline. The merger was approved on October 29, 2008. The combined airline uses the Delta name and branding. On January 31, 2010, Delta completed the merge of the reservation systems and discontinued using the Northwest name for flights. The official last Northwest flight was NW2470 from Los Angeles to Las Vegas. The last Northwest departure was actually a chartered Airbus A319 flying as Northwest Flight 9946, a flight between Washington (IAD) and Minneapolis, departed at EST on January 31. The last flight to land was Northwest Flight 248, a flight from Detroit to Amsterdam, landing at EST, 1053 Zulu.
NWA Cargo
As of 2006, Northwest Airlines Cargo was the largest cargo carrier among U.S. combination passenger and cargo airlines. NWA Cargo's fleet of dedicated freighter aircraft flew from some key cities in the United States and East Asia, as well as Amsterdam, connecting with the carrier's cargo hub in Anchorage, Alaska (Ted Stevens Anchorage International Airport), facilitating the quick transfer of cargo between large cities on both sides of the Pacific. NWA Cargo also transports freight aboard the passenger fleet of Northwest Airlines to more than 250 cities worldwide. Delta announced that the NWA Cargo hub will be shut down by the end of 2009. As of early 2008, NWA's largest cargo client was DHL International. In December 2007, NWA announced that DHL International would terminate its cargo agreement with the airline effective late 2008. According to NWA Chief Financial Officer Dave Davis, the loss of its largest cargo client will bring significant changes to the division. Further changes to the NWA Cargo division will continue into 2009 as it is merged into the Delta Cargo service. NWA Cargo ended all operations on December 28, 2009. On July 30, 2010, Northwest pleaded guilty to one count of felony price fixingPrice fixing
Price fixing is an agreement between participants on the same side in a market to buy or sell a product, service, or commodity only at a fixed price, or maintain the market conditions such that the price is maintained at a given level by controlling supply and demand...
for fixing prices for cargo shipping via NWA Cargo.
Headquarters
Immediately before Northwest ceased being an independent airline, its headquarters were in EaganEagan, Minnesota
Eagan is a city south of Saint Paul in Dakota County in the U.S. state of Minnesota. The city lies on the south bank of the Minnesota River, upstream from the confluence with the Mississippi River. Eagan and nearby suburbs form the southern portion of Minneapolis-St. Paul, the fifteenth largest...
, Minnesota, near Minneapolis-St. Paul International Airport and the intersection of Interstate 35E
Interstate 35E
Interstate 35E may refer to:*Interstate 35E , a long branch route serving Dallas, Texas*Interstate 35E , a long branch route serving St. Paul, Minnesota...
and Interstate 494
Interstate 494
Interstate 494 is a loop route making up part of a beltway of Interstate 94, circling through the southern and western portions of the Minneapolis – Saint Paul metropolitan area in Minnesota...
. The 266899 square foot building in the complex, which housed about 1,000 Northwest employees, was built in 1985. After Delta and Northwest merged, Delta moved the Eagan headquarters employees to other offices in the Minneapolis – Saint Paul area. In October 2009 Delta Air Lines hired a real estate broker to put the 108 acres (43.7 ha) former Northwest Airlines headquarters complex for sale or for lease. During that month the facility had a taxable value of $13.7 million. The airline marketed 36 acres (14.6 ha) of the former NWA facility that are located along Interstate 494 separately from the main part of the property, as the airline considered the property to be excess. Terry Kingston, the executive director of the real estate brokerage firm Cushman & Wakefield, stated that there had been some interest in the Northwest Airlines property from other parties. Northwest was the only occupant of the four story headquarters building. Employees remaining in the Minneapolis area were moved to the former Republic Airlines headquarters building on 34th Avenue.
Before the headquarters were in Eagan, the headquarters were on the grounds of Minneapolis-St. Paul International Airport.
Labor relations
A recurring issue in Northwest's history was its troubled labor relations. In 1998, Northwest walked away from the bargaining table, locked out its pilots (represented by ALPAALPA
ALPA or Alpa may refer to:* Alpa, a formerly Swiss camera design company and manufacturer of 35 mm cameras* Air Line Pilots Association, International...
) and shut down the airline for more than two weeks. The airline sustained heavy losses as a result, and ended 1998 in the red, after being profitable since 1993.
On January 5, 2000, Northwest Airlines filed a federal lawsuit
Lawsuit
A lawsuit or "suit in law" is a civil action brought in a court of law in which a plaintiff, a party who claims to have incurred loss as a result of a defendant's actions, demands a legal or equitable remedy. The defendant is required to respond to the plaintiff's complaint...
against the flight attendants' union
Teamsters
The International Brotherhood of Teamsters is a labor union in the United States and Canada. Formed in 1903 by the merger of several local and regional locals of teamsters, the union now represents a diverse membership of blue-collar and professional workers in both the public and private sectors....
and a number of rank-and-file
Rank and file
In politics and labor unions the rank and file are the individual members of an organization, exclusive of its leadership. The phrase originated in the military, denoting the horizontal "ranks" and vertical "files" of individual foot-soldiers, exclusive of the noncommissioned officers....
employees. Along with its January 5 complaint, Northwest Airlines filed a motion
Motion (legal)
In law, a motion is a procedural device to bring a limited, contested issue before a court for decision. A motion may be thought of as a request to the judge to make a decision about the case. Motions may be made at any point in administrative, criminal or civil proceedings, although that right is...
for discovery
Discovery (law)
In U.S.law, discovery is the pre-trial phase in a lawsuit in which each party, through the law of civil procedure, can obtain evidence from the opposing party by means of discovery devices including requests for answers to interrogatories, requests for production of documents, requests for...
, requesting searches
Search and seizure
Search and seizure is a legal procedure used in many civil law and common law legal systems whereby police or other authorities and their agents, who suspect that a crime has been committed, do a search of a person's property and confiscate any relevant evidence to the crime.Some countries have...
of the hard drives of the office and home computers of union officials. Additionally, Northwest requested searches of the home computers of rank-and-file
Rank and file
In politics and labor unions the rank and file are the individual members of an organization, exclusive of its leadership. The phrase originated in the military, denoting the horizontal "ranks" and vertical "files" of individual foot-soldiers, exclusive of the noncommissioned officers....
employees, including Kevin Griffin and Frank Reed. On February 8, Minnesota District Court
United States District Court for the District of Minnesota
The United States District Court for the District of Minnesota is the Federal district court whose jurisdiction is the state of Minnesota. Its two primary courthouses are in Minneapolis and Saint Paul...
Judge Boylan approved the request and issued the discovery order. The order required all 43 named defendant
Defendant
A defendant or defender is any party who is required to answer the complaint of a plaintiff or pursuer in a civil lawsuit before a court, or any party who has been formally charged or accused of violating a criminal statute...
s, officers and rank-and-file
Rank and file
In politics and labor unions the rank and file are the individual members of an organization, exclusive of its leadership. The phrase originated in the military, denoting the horizontal "ranks" and vertical "files" of individual foot-soldiers, exclusive of the noncommissioned officers....
members to turn over both home and office computer equipment to the accounting company Ernst & Young
Ernst & Young
Ernst & Young is one of the largest professional services networks in the world and one of the "Big Four" accountancy firms, along with Deloitte, KPMG and PricewaterhouseCoopers ....
for "purposes of examining and copying information and communications contained on the computer hard drives." The order permitted the discovery of all data, including e-mail communications. After conducting discovery, Northwest Airlines fired
Termination of employment
-Involuntary termination:Involuntary termination is the employee's departure at the hands of the employer. There are two basic types of involuntary termination, known often as being "fired" and "laid off." To be fired, as opposed to being laid off, is generally thought of to be the employee's...
over a dozen employees in early March, stating that they had engaged in a sickout
Strike action
Strike action, also called labour strike, on strike, greve , or simply strike, is a work stoppage caused by the mass refusal of employees to work. A strike usually takes place in response to employee grievances. Strikes became important during the industrial revolution, when mass labour became...
. The Union filed grievances claiming none of the employees' sick calls were false. The effect on intra-airline email use was marked: postings critical of Northwest Airlines by employees dwindled, and the majority of messages after the search were posted anonymously.
On August 20, 2005, after months of negotiations, an impasse declared by the NMB
National Mediation Board
The National Mediation Board is an independent agency of the United States government that coordinates labor-management relations within the U.S...
and a 30-day cooling off period, the over 4,750 Northwest aircraft mechanic
Mechanic
A mechanic is a craftsman or technician who uses tools to build or repair machinery.Many mechanics are specialized in a particular field such as auto mechanics, bicycle mechanics, motorcycle mechanics, boiler mechanics, general mechanics, industrial maintenance mechanics , air conditioning and...
s, janitors, and aircraft cleaners represented by AMFA
Aircraft Mechanics Fraternal Association
The Aircraft Mechanics Fraternal Association is a small, independent union representing aircraft maintenance employees of commercial airlines in the United States. AMFA is committed to the principles of craft unionism...
went on strike
Strike action
Strike action, also called labour strike, on strike, greve , or simply strike, is a work stoppage caused by the mass refusal of employees to work. A strike usually takes place in response to employee grievances. Strikes became important during the industrial revolution, when mass labour became...
against the company. After numerous negotiation sessions, no agreement was reached, and the company began hiring permanent replacement workers. In mid-October, after permanently hiring about 500 non-union workers, Northwest made a final offer to the union. The offer would have saved only 500 union jobs and offered a mere four weeks of severance pay to terminated employees. This offer was significantly worse than the original declined by the union, which would have saved over 2,000 jobs and offered 16 weeks of severance pay. On October 20, 2005, AMFA announced that it would not allow its members to vote on the offer, citing that parts of the contract would violate the union's commitment to its members. Finally, in late December 2005, Northwest made what it termed its "final offer" to the union. The agreement would have terminated all striking workers and given them rights to unemployment compensation. The union voted down the offer. On October 9, 2006, AMFA leadership and Northwest reached an agreement. Under the settlement, all AMFA workers still on strike as of that date will be converted to lay-off status with 5 weeks of severance pay (10 weeks if they resign from Northwest). However, these employees will have a right of recall to their old jobs. Approval of the settlement was on November 6, 2006.
On May 30, 2007, it was announced that the flight attendants narrowly agreed to concessions and became the last major work group at Northwest to agree to new contract terms. The deal was approved by a vote of 2,966 to 2,862. Union leaders said that 90.5 percent of eligible voters cast ballots. The new contract would provide Northwest with $1957 million in annual cuts through 2011.
Negotiations with attendants had been ongoing and contentious for several years. The flight attendants were unable to strike during negotiations because of a court injunction and the refusal of the mediation board to release them from bargaining which would have allowed the setting of a strike deadline. The attendants had been working under imposed pay cuts and work rules since July 2006 when a previous tentative agreement was rejected by 55 percent of the voting members.
Prior to the May 2007 agreement, union leaders had expressed concern that its defeat could prompt the National Mediation Board to recess talks indefinitely, resulting in the loss of a $182 million bankruptcy claim the attendants had against Northwest. With the new agreement, the $182 million claim was to eventually be sold for cash with an estimated pre-tax value of $15,000 to $18,000 per flight attendant. Other labor unions at Northwest received similar claims as part of their concessionary agreements.
Previous to the recent agreements, Northwest provided employees with stock in exchange for concessions. For example, In 1993 Northwest's pilots, ground workers and flight attendants received stock and seats on the board of directors in exchange for pay cuts. As part of the agreement, Northwest was supposed to buy back these preferred shares in 2003 but refused to do so citing financial distress. Flight attendants, ground workers and mechanics still holding those preferred shares received shares of new Northwest stock (estimated at a combined value of $277 million).
In the summer of 2007, Northwest was engaged in a labor conflict with its pilots over the large number of end of the month flight cancellations. The pilots claimed that Northwest did not have sufficient pilots to fly its schedule; Northwest accused the pilots of calling in sick to create the problem. The dispute was resolved with a new agreement with ALPA
ALPA
ALPA or Alpa may refer to:* Alpa, a formerly Swiss camera design company and manufacturer of 35 mm cameras* Air Line Pilots Association, International...
in August 2007 in which pilots would be compensated for overtime. Northwest also began hiring new pilots to alleviate the pilot shortages they faced throughout the summer of 2007.
Destinations
Following the Republic merger, Northwest primarily operated on a hub and spoke route system with hubs in Detroit, Memphis, Minneapolis/St. Paul, and Tokyo. Under the KLM joint venture, the two carriers established an Amsterdam hub where transatlantic routes operated by Northwest linked with European, African and Asian routes operated by KLM. Northwest also operated a few routes outside this hub system, such as flights from the west coast to Honolulu.In the mid-1980s, Northwest operated the only U.S. flag carrier service to Glasgow
Glasgow
Glasgow is the largest city in Scotland and third most populous in the United Kingdom. The city is situated on the River Clyde in the country's west central lowlands...
, Oslo, and Stockholm
Stockholm
Stockholm is the capital and the largest city of Sweden and constitutes the most populated urban area in Scandinavia. Stockholm is the most populous city in Sweden, with a population of 851,155 in the municipality , 1.37 million in the urban area , and around 2.1 million in the metropolitan area...
, as well as service to Copenhagen
Copenhagen
Copenhagen is the capital and largest city of Denmark, with an urban population of 1,199,224 and a metropolitan population of 1,930,260 . With the completion of the transnational Øresund Bridge in 2000, Copenhagen has become the centre of the increasingly integrating Øresund Region...
. However, this was later withdrawn after several years. From 2000 Northwest operated flights to Milan
Milan
Milan is the second-largest city in Italy and the capital city of the region of Lombardy and of the province of Milan. The city proper has a population of about 1.3 million, while its urban area, roughly coinciding with its administrative province and the bordering Province of Monza and Brianza ,...
and Rome, both were later withdrawn (from 2003 to 2005 Rome was served only during the summer season); in 2009, service to Rome was then resumed for the summer season.
In 1991, it began service to Australia, which had been abandoned by Continental a few years earlier after United and Qantas began non-stop flights to the continental U.S. using the newly introduced, long range 747-400, which Continental did not operate. Northwest routed its Sydney-New York flight through Osaka, which raised Japanese protest because less than 30% of passengers on the Australia-Japan segment were originating in the U.S.
From 1996 until 2002, Northwest operated nonstop flights from its Detroit hub to Beijing and Shanghai. Eventually, these routes were suspended. Northwest operated these routes from Detroit with a connection at its Tokyo-Narita hub. However, on July 16, 2007, Northwest re-applied with the US Department of Transportation for nonstop service between Detroit and both Beijing and Shanghai. On September 25, 2007, the US Department of Transportation tentatively awarded authority to Northwest for a new Detroit to Shanghai (Pudong) route effective March 25, 2009. The route was to be flown using the Boeing 747-400
Boeing 747-400
The Boeing 747-400 is a major development and the best-selling model of the Boeing 747 family of jet airliners. While retaining the four-engine wide-body layout of its predecessors, the 747-400 embodies numerous technological and structural changes to produce a more efficient airframe...
until the Boeing 787 Dreamliner aircraft became available, however, the Detroit-Shanghai nonstop route was taken over by Delta
Delta Air Lines
Delta Air Lines, Inc. is a major airline based in the United States and headquartered in Atlanta, Georgia. The airline operates an extensive domestic and international network serving all continents except Antarctica. Delta and its subsidiaries operate over 4,000 flights every day...
on October 24, 2009, using its Boeing 777-200ER and Boeing 777-200LR aircraft after the airline ended nonstop service between Atlanta and Shanghai due to weak customer demand. The Detroit-Beijing nonstop route was later launched by the merged Delta using a Boeing 777-200ER on July 1, 2011.
In 2008, Northwest was one of several U.S. airlines to receive permission from the British government to fly into Heathrow Airport in London after previously having to use Gatwick Airport. Northwest began service to Heathrow from its hubs in Minneapolis and Detroit, as well as starting Seattle-London service. However, after being acquired by Delta in 2008, the Seattle route was dropped in January 2009 so the Heathrow landing slot and aircraft used could be redeployed to a more profitable route. In 2009, the Heathrow routes from the Minneapolis and Detroit hubs were taken over by Delta using its Boeing 767-400ER
Boeing 767
The Boeing 767 is a mid-size, wide-body twin-engine jet airliner built by Boeing Commercial Airplanes. It was the manufacturer's first wide-body twinjet and its first airliner with a two-crew glass cockpit. The aircraft features two turbofan engines, a supercritical wing, and a conventional tail...
aircraft.
Northwest Airlines also served more Canadian cities than any other U.S. carrier including Calgary, Edmonton, Kitchener/Waterloo, London (ON), Montréal-Trudeau, Ottawa, Quebec City, Regina, Saskatoon, Thunder Bay, Toronto-Pearson, Vancouver, and Winnipeg. Seasonal service was also offered to smaller Canadian cities.
Codeshare agreements
Northwest Airlines had codeshare agreements with the following airlines as of March 2009:
|
China Southern Airlines China Southern Airlines is an airline headquartered in Baiyun District, Guangzhou, Guangdong Province, People's Republic of China. It is the world's sixth-largest airline measured by passengers carried, and Asia's largest airline in terms of both fleet size and passengers carried... Continental Airlines Continental Airlines was a major American airline now merged with United Airlines. On May 3, 2010, Continental Airlines, Inc. and UAL, Inc. announced a merger via a stock swap, and on October 1, 2010, the merger closed and UAL changed its name to United Continental Holdings, Inc... (Discontinued after Continental left SkyTeam) Czech Airlines Czech Airlines j.s.c. , trading as Czech Airlines , is the national airline of the Czech Republic and temporary in Slovakia with its head office on the grounds of Ruzyně Airport in Ruzyně, Prague... Delta Air Lines Delta Air Lines, Inc. is a major airline based in the United States and headquartered in Atlanta, Georgia. The airline operates an extensive domestic and international network serving all continents except Antarctica. Delta and its subsidiaries operate over 4,000 flights every day... Gulfstream International Airlines Gulfstream International Group, Inc., operating as Gulfstream International Airlines , is a United States airline based in Fort Lauderdale, Florida. It operates scheduled and charter services to Florida and Bahamas and the Caribbean. It operates as a United Express carrier for United Airlines... |
Hawaiian Airlines Hawaiian Airlines, Inc. is a major airline of the United States. It is the largest airline based in the State of Hawai'i, and is the 11th largest commercial airline in the country. Based in Honolulu CDP, City and County of Honolulu, the airline operates its main hub at Honolulu International... (Inter-Island Routes Only) Horizon Air Horizon Air Industries, Inc. is a regional low-cost airline based in SeaTac, Washington, United States. It is the eighth largest regional airline in the USA, serving 52 cities in the United States, Canada and Mexico.... Japan Airlines is an airline headquartered in Shinagawa, Tokyo, Japan. It is the flag carrier of Japan and its main hubs are Tokyo's Narita International Airport and Tokyo International Airport , as well as Nagoya's Chūbu Centrair International Airport and Osaka's Kansai International Airport... Kenya Airways Kenya Airways Ltd., more commonly known as Kenya Airways, is the flag carrier and largest airline of Kenya. The company was founded in 1977, after the dissolution of East African Airways. The carrier's head office is located in Embakasi, Nairobi, with its main base at Jomo Kenyatta International... |
KLM Cityhopper KLM Cityhopper is the regional subsidiary of KLM Royal Dutch Airlines . The airline, with its head office, the Convair Building, on the grounds of Amsterdam Airport Schiphol in Schiphol-Oost, Haarlemmermeer, operates short haul services in and around Europe... Korean Air Korean Air Lines Co., Ltd. , operating as Korean Air, is both the flag carrier and the largest airline of South Korea, with global headquarters located in Seoul, South Korea. Korean Air's international passenger division and related subsidiary cargo division together serve 130 cities in 45... Malév Hungarian Airlines Malév Hungarian Airlines is the flag carrier and principal airline of Hungary. It has its head office in the Lurdy House in Budapest, with its main operations at Budapest Ferenc Liszt International Airport. From there, the airline flies to 50 cities in 34 countries worldwide using a fleet of 22... (Amsterdam-Budapest Only) Midwest Airlines Midwest Airlines was a U.S.-based airline and was also an operating brand of Republic Airways Holdings based in Oak Creek, Wisconsin. operating from Milwaukee's General Mitchell International Airport... Pinnacle Airlines Pinnacle Airlines, Inc. is an American regional airline, which is a subsidiary of Pinnacle Airlines Corp., and operates as Delta Connection for Delta Air Lines... |
Fleet
As part of a major fleet renewal program, Northwest introduced a simplified new paint scheme and logo in 2003. The airline replaced its McDonnell Douglas DC-10McDonnell Douglas DC-10
The McDonnell Douglas DC-10 is a three-engine widebody jet airliner manufactured by McDonnell Douglas. The DC-10 has range for medium- to long-haul flights, capable of carrying a maximum 380 passengers. Its most distinguishing feature is the two turbofan engines mounted on underwing pylons and a...
airliners with the Airbus A330
Airbus A330
The Airbus A330 is a wide-body twin-engine jet airliner made by Airbus, a division of EADS. Versions of the A330 have a range of and can accommodate up to 335 passengers in a two-class layout or carry of cargo....
. Its first Airbus A330-300, used initially for European flights, arrived on August 6, 2003. Northwest also flew the longer ranged and slightly shorter A330-200 on some trans-Pacific flights, within the Orient, and on some trans-Atlantic routes. The majority of Northwest Airlines' flights between North America and Europe were flown in Airbus
Airbus
Airbus SAS is an aircraft manufacturing subsidiary of EADS, a European aerospace company. Based in Blagnac, France, surburb of Toulouse, and with significant activity across Europe, the company produces around half of the world's jet airliners....
A330
A330
A330 may refer to:* A330 road , a main road in the United Kingdom* Airbus A330, an airliner...
s. (Northwest became the largest owner and flier of A330s in the world.) Northwest Airlines also possessed the youngest trans-Atlantic fleet of any North American or European airline. Northwest Airlines also began flying reconfigured Boeing 757–200
Boeing 757
The Boeing 757 is a mid-size, narrow-body twin-engine jet airliner manufactured by Boeing Commercial Airplanes. Passenger versions of the twinjet have a capacity of 186 to 289 persons and a maximum range of , depending on variant and cabin configuration...
airliners on some of its European flights carrying fewer passengers. Northwest was one of only two passenger airlines in the United States to fly the Boeing 747-400
Boeing 747-400
The Boeing 747-400 is a major development and the best-selling model of the Boeing 747 family of jet airliners. While retaining the four-engine wide-body layout of its predecessors, the 747-400 embodies numerous technological and structural changes to produce a more efficient airframe...
, with the only other one being United Airlines
United Airlines
United Air Lines, Inc., is the world's largest airline with 86,852 employees United Air Lines, Inc., is the world's largest airline with 86,852 employees United Air Lines, Inc., is the world's largest airline with 86,852 employees (which includes the entire holding company United Continental...
. (There are several cargo airlines in the United States flying the Boeing 747
Boeing 747
The Boeing 747 is a wide-body commercial airliner and cargo transport, often referred to by its original nickname, Jumbo Jet, or Queen of the Skies. It is among the world's most recognizable aircraft, and was the first wide-body ever produced...
)
Northwest was looking for manufacturers to discuss the replacement of their 100, 110 and 125 seat McDonnell Douglas DC-9 aircraft, with an average age of 35 years.
In January 2008, Northwest advised its pilots that the airline planned to cut its fleet of 92 DC-9s to 68 by the end of 2008. Northwest stated that pilot jobs will not be reduced, as they would hire approximately 200–250 pilots by the end of 2008. On April 23, 2008, due to soaring fuel costs from $1.85 in the first quarter of 2007 to $2.77 in the first quarter of 2008, Northwest announced that an additional 15 to 20 aircraft would be removed from its fleet by the end of 2009. The grounded aircraft included ten or so DC-9s, with the balance of the 15 to 20 being a mix of 10 757s and 4 A320s.
The airline's average fleet age was 18.5 years by the end of 2009. The Boeing customer code for Northwest Airlines was 7x7-x51 (i.e. 747-451). The Northwest Airlines fleet consisted of the following aircraft as of August 2009.
World Business Class
World Business Class was the equivalent of business classBusiness class
Business class is a travel class available on many commercial airlines and rail lines, known by brand names which vary by airline or rail company. In the airline industry, it was originally intended as an intermediate level of service between economy class and first class, but many airlines now...
on Northwest Airlines' international flights. It was available on Airbus A330, Boeing 747–400, and trans-Atlantic Boeing 757–200 aircraft. On Airbus A330 and Boeing 747–400 aircraft, seats had 60 inches of pitch and 176 degrees of recline. On trans-Atlantic Boeing 757–200 aircraft, seats had 60 inches of pitch and 178 degrees of recline. Passengers aboard this class received free meals and refreshments, including alcoholic beverages. All seats were equipped with Audio-Video-On-Demand (AVOD), universal power-ports, a moveable reading light, a folding work table, and a swivel cocktail table.
Domestic First Class
Domestic First Class was offered on domestic flights. It was available on Airbus A319, A320, Boeing 757–200 (Domestic), 757-300 and McDonnell Douglas DC-9 aircraft as well as onboard CRJ-900 Northwest Airlink flights operated by Mesaba Airlines and EMB-175 flights operated by Compass Airlines. Seats ranged from 19.5 to 21.5 inches wide, and had between 34 and 37 inches of pitch. Passengers aboard this class received free meals, refreshments, and alcohol.International Economy Class
Economy Class was available on all international flights. Seats ranged from 17 to 17.5 inches wide, and had between 31 and 34 inches of pitch. Passengers aboard this class received free meals, snacks, and non-alcoholic beverages. Beer and wine were complimentary on international flights with complimentary meals, other alcoholic beverages could have been purchased for a fee.Passengers aboard Airbus A330 aircraft also had an Audio-Video-On-Demand (AVOD) system located in the seat back in front of them, and passengers seated in rows 10–23 (A330-200) or rows 10–28 (A330-300) had a universal power-port located below their seat.
Domestic Economy Class
Economy Class was available on all domestic flights. Seats ranged from 17 to 17.5 inches wide, and had between 30 and 34 same as international inches of pitch. Passengers aboard this class received free refreshments. Additionally, snack boxes, sandwiches (on select flights), and light snacks were available for purchase as part of a buy on boardBuy on board
In commercial flight, buy on board is a system where food or beverages are paid for on board; often food or beverages are not included in the ticket price for certain fare classes....
program. Alcoholic beverages were also sold.
Before 2008, Northwest Airlines was the only major U.S. airline (aside from low-cost, short-haul Southwest Airlines
Southwest Airlines
Southwest Airlines Co. is an American low-cost airline based in Dallas, Texas. Southwest is the largest airline in the United States, based upon domestic passengers carried,...
, Allegiant Air
Allegiant Air
Allegiant Air is an American low-cost airline owned by Allegiant Travel Co. that operates scheduled and charter flights. Allegiant Travel Company is a publicly traded company with 1,300 employees and one billion USD market capitalization...
and Spirit Airlines
Spirit Airlines
Spirit Airlines is a United States ultra low-cost carrier operating scheduled flights throughout the Americas. The airline is headquartered in Miramar, Florida, in the Miami metropolitan area. Spirit currently maintains a base in Fort Lauderdale, Florida...
) to not offer any in-flight entertainment within North America (including Alaska). Although several of the airline's domestic aircraft were originally equipped with in-flight entertainment systems, these were removed in 2005 to cut costs. US Airways implemented a similar initiative in 2008. On flights between Honolulu International Airport
Honolulu International Airport
Honolulu International Airport is the principal aviation gateway of the City & County of Honolulu and the State of Hawaii and is identified as one of the busiest airports in the United States, with traffic now exceeding 21 million passengers a year and rising.It is located in the Honolulu...
and Minneapolis-Saint Paul International Airport
Minneapolis-Saint Paul International Airport
Minneapolis-Saint Paul International Airport is the largest and busiest airport in the five-state upper Midwest region of Minnesota, Iowa, South Dakota, North Dakota, and Wisconsin.-Overview:...
, passengers experienced the same cabin as International Economy Class aboard Airbus A330 aircraft.
WorldPerks
Northwest Airlines' frequent-flyer program, WorldPerks, offered regular travelers the ability to obtain free tickets, First Class upgrades on flights, discounted membership for its airport lounges (WorldClubs), or other types of rewards. Customers could accumulate miles from actual flight segments flown or through Northwest's partners, such as car rental companies, hotels, credit cards, and other vendors. WorldPerks' elite tiers were Silver Elite, Gold Elite and Platinum elite which allowed for more mileage bonuses, priority wait lists and standby and other benefits. Over the years, some details of the program changed, such as introducing capacity controlled awards (only a certain number of seats allocated for free travel), expiration of account if no activity occurred in three years, requirement of a Saturday night stay for domestic coach awards, waiving of capacity controls for awards but requiring double the amount of miles for redemption, and adding several partner airlines for mileage accumulation and award redemption. The original name of the WorldPerks program was the Northwest Orient Airlines Free Flight Plan, which began in 1981. The original program used paper coupons and gave credit for flight segments, much like the current Southwest AirlinesSouthwest Airlines
Southwest Airlines Co. is an American low-cost airline based in Dallas, Texas. Southwest is the largest airline in the United States, based upon domestic passengers carried,...
program. Upon renaming the program to "WorldPerks", a mileage-based system was used.
In addition to its Delta Connection
Delta Connection
Delta Connection is the name under which a number of individually owned regional airlines and one wholly owned regional carrier operate short and medium haul routes in association with Delta Air Lines Inc...
and SkyTeam
SkyTeam
SkyTeam, branded as SKYTEAM, is an airline alliance with its centralised management team, SkyTeam Central, based at the World Trade Center Schiphol Airport on the grounds of Amsterdam Airport Schiphol in Haarlemmermeer, Netherlands...
alliance partnerships, Northwest offered frequent flyer partnerships with the following airlines:
Air Tahiti Nui Air Tahiti Nui Air Tahiti Nui is French Polynesia's flag carrier airline with its head office in the Immueble Dexter in Papeete, Tahiti. It operates international services for the low and high-end leisure travel markets. Its main base is Faa'a International Airport, Papeete.- History :Air Tahiti Nui was... Alaska Airlines Alaska Airlines Alaska Airlines is an airline based in the Seattle suburb of SeaTac, Washington in the United States. The airline originated in 1932 as McGee Airways. After many mergers with and acquisitions of other airlines, including Star Air Service, it became known as Alaska Airlines in 1944... American Eagle American Eagle Airlines American Eagle Airlines is a brand name used by American Eagle Airlines, Inc. , based in Fort Worth, Texas, and Executive Airlines based in San Juan, Puerto Rico, in the operation of passenger air service as regional affiliates of American Airlines. All three airlines are wholly owned subsidiaries... (California Routes Only) Cebu Pacific Cebu Pacific Cebu Air, Inc., operating as Cebu Pacific Air, is based on the grounds of Ninoy Aquino International Airport , Pasay City, Metro Manila, the Philippines. It offers scheduled flights to both domestic and international destinations... (temporarily suspended) China Airlines China Airlines China Airlines is both the flag carrier and the largest airline of Republic of China . Although not directly state-owned, the airline is owned by China Airlines Group, which is owned by the China Aviation Development Foundation... China Eastern Airlines China Eastern Airlines China Eastern Airlines Corporation Limited is an airline headquartered on the grounds of Shanghai Hongqiao International Airport in Changning District, Shanghai, China. It is a major Chinese airline operating international, domestic and regional routes. Its main hubs are at Shanghai Pudong... Garuda Indonesia Garuda Indonesia PT Garuda Indonesia Tbk , publicly known as Garuda Indonesia, is the flag carrier of Indonesia. It is named after the mystical giant bird Garuda of Hinduism and Buddhist mythology. It is headquartered at Soekarno-Hatta International Airport in Tangerang, near Jakarta, the capital city of Indonesia... (temporarily suspended) Gulfstream International Airlines Gulfstream International Airlines Gulfstream International Group, Inc., operating as Gulfstream International Airlines , is a United States airline based in Fort Lauderdale, Florida. It operates scheduled and charter services to Florida and Bahamas and the Caribbean. It operates as a United Express carrier for United Airlines... Hawaiian Airlines Hawaiian Airlines Hawaiian Airlines, Inc. is a major airline of the United States. It is the largest airline based in the State of Hawai'i, and is the 11th largest commercial airline in the country. Based in Honolulu CDP, City and County of Honolulu, the airline operates its main hub at Honolulu International... (Inter-Island and International Routes Only) |
Horizon Air Horizon Air Horizon Air Industries, Inc. is a regional low-cost airline based in SeaTac, Washington, United States. It is the eighth largest regional airline in the USA, serving 52 cities in the United States, Canada and Mexico.... Japan Airlines Japan Airlines is an airline headquartered in Shinagawa, Tokyo, Japan. It is the flag carrier of Japan and its main hubs are Tokyo's Narita International Airport and Tokyo International Airport , as well as Nagoya's Chūbu Centrair International Airport and Osaka's Kansai International Airport... Jet Airways Jet Airways Jet Airways is a major Indian airline based in Mumbai, Maharashtra. It is India's largest airline and the market leader in the domestic sector. It operates over 400 flights daily to 76 destinations worldwide. Its main hub is Chhatrapati Shivaji International Airport, with secondary hubs at Delhi,... Jetstar Asia Airways Jetstar Asia Airways Jetstar Asia Airways Private Limited , operating as Jetstar Asia, is a low-cost airline headquartered in Singapore. It is the Asian offshoot of Qantas Jetstar Airways... (WorldPerks Asia only) Kingfisher Airlines Kingfisher Airlines Kingfisher Airlines is an airline group based in India. Its head office is Kingfisher House in Vile Parle , Mumbai. Kingfisher Airlines, through its parent company United Breweries Group, has a 50% stake in low-cost carrier Kingfisher Red.... Kenya Airways Kenya Airways Kenya Airways Ltd., more commonly known as Kenya Airways, is the flag carrier and largest airline of Kenya. The company was founded in 1977, after the dissolution of East African Airways. The carrier's head office is located in Embakasi, Nairobi, with its main base at Jomo Kenyatta International... Malaysia Airlines Malaysia Airlines Malaysian Airline System Berhad , DBA Malaysia Airlines , is the government-owned flag carrier of Malaysia. Malaysia Airlines operates flights from its home base, Kuala Lumpur International Airport, and its eastern hub in Kota Kinabalu. It has its headquarters on the grounds of Sultan Abdul Aziz... Malév Hungarian Airlines Malév Hungarian Airlines Malév Hungarian Airlines is the flag carrier and principal airline of Hungary. It has its head office in the Lurdy House in Budapest, with its main operations at Budapest Ferenc Liszt International Airport. From there, the airline flies to 50 cities in 34 countries worldwide using a fleet of 22... Midwest Airlines Midwest Airlines Midwest Airlines was a U.S.-based airline and was also an operating brand of Republic Airways Holdings based in Oak Creek, Wisconsin. operating from Milwaukee's General Mitchell International Airport... Thai AirAsia Thai AirAsia Thai AirAsia is a joint venture of Malaysian low-fare airline AirAsia and Thailand's Asia Aviation. It serves AirAsia's regularly scheduled domestic and international flights from Bangkok and other cities in Thailand.... (WorldPerks Asia only) |
Northwest also offered frequent flyer partnerships with the following car rental agencies:
|
WorldClubs
WorldClubs was Northwest's member lounge. Members had reciprocal access to a number of other clubs, including fellow SkyTeamSkyTeam
SkyTeam, branded as SKYTEAM, is an airline alliance with its centralised management team, SkyTeam Central, based at the World Trade Center Schiphol Airport on the grounds of Amsterdam Airport Schiphol in Haarlemmermeer, Netherlands...
carriers such as KLM Royal Dutch Airlines, Delta Air Lines
Delta Air Lines
Delta Air Lines, Inc. is a major airline based in the United States and headquartered in Atlanta, Georgia. The airline operates an extensive domestic and international network serving all continents except Antarctica. Delta and its subsidiaries operate over 4,000 flights every day...
and Air France
Air France
Air France , stylised as AIRFRANCE, is the French flag carrier headquartered in Tremblay-en-France, , and is one of the world's largest airlines. It is a subsidiary of the Air France-KLM Group and a founding member of the SkyTeam global airline alliance...
. Northwest also had partnerships with various other airline lounges on an airport-by-airport basis. Unlike some other airline lounges, WorldClubs offered free alcoholic beverages in domestic locations and Tokyo-Narita. Northwest also offered free Wi-Fi
Wi-Fi
Wi-Fi or Wifi, is a mechanism for wirelessly connecting electronic devices. A device enabled with Wi-Fi, such as a personal computer, video game console, smartphone, or digital audio player, can connect to the Internet via a wireless network access point. An access point has a range of about 20...
internet access worldwide.
Locations
The following airports had Northwest Airlines WorldClub locations:- BostonLogan International AirportGeneral Edward Lawrence Logan International Airport is located in the East Boston neighborhood of Boston, Massachusetts . It covers , has six runways, and employs an estimated 16,000 people. It is the 19th busiest airport in the United States.Boston serves as a focus city for JetBlue Airways...
- Chicago O'Hare
- DetroitDetroit Metropolitan Wayne County AirportDetroit Metropolitan Wayne County Airport , usually called Detroit Metro Airport, Metro Airport locally, or simply DTW, is a major international airport covering in Romulus, Michigan, a suburb of Detroit. It is Michigan's busiest airport....
(4) - HonoluluHonolulu International AirportHonolulu International Airport is the principal aviation gateway of the City & County of Honolulu and the State of Hawaii and is identified as one of the busiest airports in the United States, with traffic now exceeding 21 million passengers a year and rising.It is located in the Honolulu...
- London (Heathrow)
(SkyTeamSkyTeamSkyTeam, branded as SKYTEAM, is an airline alliance with its centralised management team, SkyTeam Central, based at the World Trade Center Schiphol Airport on the grounds of Amsterdam Airport Schiphol in Haarlemmermeer, Netherlands...
Lounge) - Los AngelesLos Angeles International AirportLos Angeles International Airport is the primary airport serving the Greater Los Angeles Area, the second-most populated metropolitan area in the United States. It is most often referred to by its IATA airport code LAX, with the letters pronounced individually...
- ManilaNinoy Aquino International AirportThe Ninoy Aquino International Airport or NAIA , also known as Manila International Airport , is the airport serving the general area of Manila and its surrounding metropolitan area...
- MemphisMemphis International AirportMemphis International Airport is a joint civil-military public airport located three miles south of the central business district of Memphis, a city in Shelby County, Tennessee, United States....
- MilwaukeeGeneral Mitchell International AirportGeneral Mitchell International Airport is a county-owned public airport located five miles south of the central business district of Milwaukee, a city in Milwaukee County, Wisconsin, United States....
- Minneapolis/St. PaulMinneapolis-Saint Paul International AirportMinneapolis-Saint Paul International Airport is the largest and busiest airport in the five-state upper Midwest region of Minnesota, Iowa, South Dakota, North Dakota, and Wisconsin.-Overview:...
(2) - Newark
- New York (La Guardia)LaGuardia AirportLaGuardia Airport is an airport located in the northern part of Queens County on Long Island in the City of New York. The airport is located on the waterfront of Flushing Bay and Bowery Bay, and borders the neighborhoods of Astoria, Jackson Heights and East Elmhurst. The airport was originally...
- Portland, ORPortland International AirportPortland International Airport is a joint civil-military airport and the largest airport in the U.S. state of Oregon, accounting for 90% of passenger travel and more than 95% of air cargo of the state. It is located within Portland's city limits just south of the Columbia River in Multnomah...
- San FranciscoSan Francisco International AirportSan Francisco International Airport is a major international airport located south of downtown San Francisco, California, United States, near the cities of Millbrae and San Bruno in unincorporated San Mateo County. It is often referred to as SFO...
- Seattle/TacomaSeattle-Tacoma International AirportThe Seattle–Tacoma International Airport , also known as Sea–Tac Airport or Sea–Tac , is an American airport located in SeaTac, Washington, at the intersections of State Routes 99 and 509 and 518, about west of Interstate 5...
- Tokyo (Narita) (2)
- Washington (Dulles)Washington Dulles International AirportWashington Dulles International Airport is a public airport in Dulles, Virginia, 26 miles west of downtown Washington, D.C. The airport serves the Baltimore-Washington-Northern Virginia metropolitan area centered on the District of Columbia. It is named after John Foster Dulles, Secretary of...
- Washington (Reagan)
Fatal accidents
The following are major incidents and accidents that occurred on Northwest's mainline aircraft.Non-fatal accidents and incidents
|event= Northwest Airlines Flight 305 en route from Portland International AirportPortland International Airport
Portland International Airport is a joint civil-military airport and the largest airport in the U.S. state of Oregon, accounting for 90% of passenger travel and more than 95% of air cargo of the state. It is located within Portland's city limits just south of the Columbia River in Multnomah...
to Seattle-Tacoma International Airport
Seattle-Tacoma International Airport
The Seattle–Tacoma International Airport , also known as Sea–Tac Airport or Sea–Tac , is an American airport located in SeaTac, Washington, at the intersections of State Routes 99 and 509 and 518, about west of Interstate 5...
, was hijacked by D. B. Cooper
D. B. Cooper
D. B. Cooper is the name popularly used to refer to an unidentified man who hijacked a Boeing 727 aircraft in the airspace between Portland, Oregon and Seattle, Washington on November 24, 1971. He extorted $200,000 in ransom and parachuted to an uncertain fate...
. After receiving a $200,000 ransom payment and four parachutes in Seattle, he ordered the crew to fly to Mexico, and jumped from the aft airstair
Airstair
An airstair is a passenger staircase that is built in to an airliner — often, though not always, on the inside of a clamshell-style door. The stairs can be raised or lowered while the aircraft is on the ground, allowing passengers and ground personnel to board or depart the aircraft without the...
s of the Boeing 727–051
Boeing 727
The Boeing 727 is a mid-size, narrow-body, three-engine, T-tailed commercial jet airliner, manufactured by Boeing. The Boeing 727 first flew in 1963, and for over a decade more were built per year than any other jet airliner. When production ended in 1984 a total of 1,832 aircraft had been produced...
while it was in flight over Washington. The aircraft later landed safely in Reno, NV
Reno/Tahoe International Airport
Reno-Tahoe International Airport is a joint civil-military public airport located three nautical miles southeast of the central business district of Reno, a city in Washoe County, Nevada, United States...
but Cooper's fate remains unknown.}}|event= Northwest Airlines Flight 5
Northwest Airlines Flight 5
Northwest Airlines Flight 5 was a flight from Miami International Airport to Minneapolis-Saint Paul International Airport, which, on January 4, 1990, suffered the loss of the number three engine at in mid-flight over Madison, Florida....
, a flight from Miami to Minneapolis, one of the three engines of the aircraft fell off. The plane's crew, unaware that they had lost an engine, continued to fly for 25 minutes before making a safe landing in Tampa. }}|event= a Northwest flight flew from Fargo, North Dakota, to Minneapolis with the entire cockpit crew legally drunk. All three pilots were subsequently fired and had their licenses revoked by the FAA. }}|event= (-Jan 3) due to bad weather and blizzards passengers were stranded on aircraft at Detroit for periods up to 8½ hours. An official inquiry found "... [the delays] were serious and indicate that this event had important implications for passenger safety. Moreover, even if the well being of passengers had not been an issue, the review team believes that the stranding of passengers on aircraft queued on taxiways for up to 8½ hours invites more serious problems and is simply unacceptable. None of the other airlines serving Detroit experienced ground delays approaching the magnitude of Northwest's delays." Subsequently, passengers brought various legal claims against the carrier including false imprisonment and negligence and obtained a $7.1 million settlement. }}|event= pilots mistakenly landed at Ellsworth AFB instead of the nearby Rapid City
Rapid City, South Dakota
Rapid City is the second-largest city in the U.S. state of South Dakota, and the county seat of Pennington County. Named after Rapid Creek on which the city is established, it is set against the eastern slope of the Black Hills mountain range. The population was 67,956 as of the 2010 Census. Rapid...
airport. Passengers aboard were asked to close their window shades by US Air Force security personnel. }}|event= at 0435 in the morning Tehran local time, Northwest Airlines Flight 41, Ship No. 1243, operating from Bombay to Amsterdam
Amsterdam
Amsterdam is the largest city and the capital of the Netherlands. The current position of Amsterdam as capital city of the Kingdom of the Netherlands is governed by the constitution of August 24, 1815 and its successors. Amsterdam has a population of 783,364 within city limits, an urban population...
made an emergency landing at the Mehrabad International Airport
Mehrabad International Airport
Mehrabad International Airport is an airport that serves Tehran, Iran. It was the primary airport of Tehran in both international and domestic passenger traffic but has been replaced by Imam Khomeini International Airport in most of its international flights...
in Tehran
Tehran
Tehran , sometimes spelled Teheran, is the capital of Iran and Tehran Province. With an estimated population of 8,429,807; it is also Iran's largest urban area and city, one of the largest cities in Western Asia, and is the world's 19th largest city.In the 20th century, Tehran was subject to...
, Iran. It was the first American air carrier to land in Iran in 26 years. }}|event= a Northwest Airlines 747-200, registration N627US, performing flight NW74 from Tokyo Narita Airport landed at Guam International Airport without its nosegear fully extended. The nose of aircraft made full contact with the runway. Smoke was reported onboard and all passengers and crew were evacuated, with only two minor injuries reported. }}|event= Northwest Airlines Flight 1432 landed at Hector International Airport
Hector International Airport
Hector International Airport is a joint civil-military public airport located three miles northwest of the central business district of Fargo, a city in Cass County, North Dakota, United States. It is owned by the City of Fargo Municipal Airport Authority.The airport was named after Martin...
in Fargo, North Dakota, with the same conditions and outcome as JetBlue Flight 292 at Los Angeles International Airport
Los Angeles International Airport
Los Angeles International Airport is the primary airport serving the Greater Los Angeles Area, the second-most populated metropolitan area in the United States. It is most often referred to by its IATA airport code LAX, with the letters pronounced individually...
on September 21, 2005. There were no injuries onboard. }}|event= Northwest Airlines Flight 2, a Boeing 747–400 flying from Ninoy Aquino International Airport
Ninoy Aquino International Airport
The Ninoy Aquino International Airport or NAIA , also known as Manila International Airport , is the airport serving the general area of Manila and its surrounding metropolitan area...
in Manila
Manila
Manila is the capital of the Philippines. It is one of the sixteen cities forming Metro Manila.Manila is located on the eastern shores of Manila Bay and is bordered by Navotas and Caloocan to the north, Quezon City to the northeast, San Juan and Mandaluyong to the east, Makati on the southeast,...
, Philippines, to Narita International Airport
Narita International Airport
is an international airport serving the Greater Tokyo Area of Japan. It is located east of Tokyo Station and east-southeast of Narita Station in the city of Narita, and the adjacent town of Shibayama....
near Tokyo, Japan, experienced severe turbulence when descending to Narita. All 408 passengers and 14 crew members landed safely; however, 50 people were injured; around five were hospitalized. }}|event= An Airbus 320-211, registration N311US, operated by Northwest Airlines as flight NW557, experienced a tailstrike resulting in substantial damage upon landing on runway 16L at Denver International Airport, Colorado (DEN). The flight was a regularly scheduled passenger flight which departed from Minneapolis-St. Paul Airport, Minnesota (MSP) at 11:39. }}|event= Northwest Airlines Flight 188
Northwest Airlines Flight 188
Northwest Airlines Flight 188 is a regularly scheduled flight from San Diego, California, to Minneapolis, Minnesota. On October 21, 2009, the flight landed over one hour late in Minneapolis after overshooting its destination. Flight 188 was piloted by Timothy Cheney as captain and Richard Cole as...
, an Airbus A320
Airbus A320 family
The Airbus A320 family is a family of short- to medium-range, narrow-body, commercial passenger jet airliners manufactured by Airbus Industrie.Airbus was originally a consortium of European aerospace companies, and is now fully owned by EADS. Airbus's name has been Airbus SAS since 2001...
, flying from San Diego International Airport
San Diego International Airport
San Diego International Airport , sometimes referred to as Lindbergh Field, is a public airport located northwest of the central business district of San Diego, California and from the Mexico – United States border at Tijuana, Mexico...
to Minneapolis-St Paul International Airport flew over the Minneapolis airport and continued to fly off course by 150 miles, leaving air traffic control
Air traffic control
Air traffic control is a service provided by ground-based controllers who direct aircraft on the ground and in the air. The primary purpose of ATC systems worldwide is to separate aircraft to prevent collisions, to organize and expedite the flow of traffic, and to provide information and other...
to think the flight had been hijacked. The pilots originally stated they were in an argument regarding airline policy and did not notice that they had flown off course, but later admitted to having been using their personal laptop computers at the time. The pilots contacted air traffic control after they realized their mistake and arrived in safely Minneapolis about one hour late. The pilots' commercial flying licenses were subsequently revoked by the FAA. }}|event= a Nigeria
Nigeria
Nigeria , officially the Federal Republic of Nigeria, is a federal constitutional republic comprising 36 states and its Federal Capital Territory, Abuja. The country is located in West Africa and shares land borders with the Republic of Benin in the west, Chad and Cameroon in the east, and Niger in...
n al Qaeda member tried to detonate plastic explosives on Northwest Airlines Flight 253
Northwest Airlines Flight 253
Northwest Airlines Flight 253 was an international passenger flight from Amsterdam Airport Schiphol in Haarlemmermeer, Netherlands, to Detroit Metropolitan Wayne County Airport in Romulus, Michigan, United States...
, an Airbus A330
Airbus A330
The Airbus A330 is a wide-body twin-engine jet airliner made by Airbus, a division of EADS. Versions of the A330 have a range of and can accommodate up to 335 passengers in a two-class layout or carry of cargo....
from Amsterdam to Detroit
Detroit Metropolitan Wayne County Airport
Detroit Metropolitan Wayne County Airport , usually called Detroit Metro Airport, Metro Airport locally, or simply DTW, is a major international airport covering in Romulus, Michigan, a suburb of Detroit. It is Michigan's busiest airport....
, as the plane was landing in Detroit. The device failed to detonate properly, and the suspect suffered third degree burns. Two other passengers incurred minor injuries. The White House said it considered it an attempted terrorist attack. }}
Further reading
- Ruble, Kenneth D.; (1986). Flight to the Top: How a Hometown Airline Made History—and Keeps on Making It: The Absorbing Sixty-year Story of Northwest Airlines. New York: Viking Press.
- "Pilots Who Flew Drunk are Sentenced to Prison". (October 27, 1990). St. Louis Post-Dispatch, p. 7A. Retrieved March 21, 2005, from LexisNexis.
- Moylan, Martin J. "NWA to trim mechanics jobs". (March 17, 2005). Detroit Free Press.
- Northwest Airlines history timeline on www.nwa.com
- U.S. Postal Service history; airmail service starts
- "Order 2006-2-1", Joint Application of Alitalia-Linee Aeree Italiane-S.p.A., Czech Airlines, Delta Air Lines, Inc., KLM Royal Dutch Airlines, Northwest Airlines, Inc. and Societe Air France for Approval of and Antitrust Immunity for Alliance Agreements, United States Department of TransportationUnited States Department of TransportationThe United States Department of Transportation is a federal Cabinet department of the United States government concerned with transportation. It was established by an act of Congress on October 15, 1966, and began operation on April 1, 1967...
, February 6, 2006. - Extensive archival records of Northwest Airlines are available for research use at the Minnesota Historical Society.
External links
- Northwest Airlines (Archive)
- NWA restructuring information
- WorldTraveler inflight magazine
- article on Northwest's 2003 rebranding as NWA
- ASN worldwide aircraft incident database
- Case study on Northwest Airlines Asian localization ION Global.
- http://timetableimages.com/ttimages/nw.htm has several Northwest timetables from 1928-63, showing where they flew, how often, how long it took and how much it cost.