Garuda Indonesia
Encyclopedia
PT Garuda Indonesia Tbk , publicly known as Garuda Indonesia, is the flag carrier
of Indonesia
. It is named after the mystical giant bird Garuda
of Hinduism
and Buddhist mythology
. It is headquartered at Soekarno-Hatta International Airport
in Tangerang
, near Jakarta
, the capital city of Indonesia. Most Garuda Indonesia shares are owned by the Indonesian government; the airline employs 5,808 staff (as of December 2010).
According to the sacred texts of Hinduism
and Hindu mythology
, Garuda is the carrier of the God Vishnu
; a representation of Garuda appears in the National Emblem of Indonesia, Garuda Pancasila. The airline
's main hub is Soekarno-Hatta International Airport
, and the airline also has a hub at Ngurah Rai International Airport, Bali
. The airline flies to a number of destinations in Southeast Asia
, East Asia
, the Middle East
, Europe and Australia
. It also previously flew to several destinations in North America
. From June 2007, Garuda, along with all Indonesian airlines, was banned from flying to the EU. However, this ban has been lifted since July 2009. In May 2008, Garuda Indonesia received its IATA Operational Safety Audit (IOSA
) and in 2010 for the second time (consecutive).
Garuda Indonesia is listed as a 4-star airline by Skytrax
, and is also listed among Skytrax's Quality Approved Airlines. In May 2010, the airline was named as the World's Most Improved Airline by Skytrax during 2010 World Airline Awards in Hamburg
. Garuda Indonesia announced that it will join the SkyTeam
airline alliance by 2012, and aims to achieve a 5-star Skytrax rating by 2013. Garuda Indonesia is the official airline sponsor of SEA Games 2011
in Indonesia
against the Dutch
in the late 1940s, when Garuda flew special transports with a Douglas DC-3
. 26 January 1949 is generally recognized as the airline's founding date, at which time the airline was known as "Garuda Indonesian Airways." The first aircraft was a DC-3 known as Seulawah (Acehnese: "Gold Mountain") and was purchased for a sum of 120,000 Malayan dollar
s, which was provided by the people of Aceh
(notably local merchants). During the revolution, the airline supported Indonesian interests, such as carrying Indonesian leaders for diplomatic missions. Now, a chartered Garuda Indonesia Airbus A330-300 is used by the President of Indonesia
for presidential travels.
The Burmese government helped the airline significantly during its beginnings. The country's national airline, Union of Burma Airways
, often chartered this DC-3 for its own flights. Accordingly, upon Garuda's formal joint incorporation with KLM on 31 March 1950, the airline presented the Burmese government with a DC-3. By 1953, the airline had 46 aircraft, although by 1955 its Catalina
fleet had been retired. In June 1956, Garuda made its first Hajj
flight, operated with a Convair 340 carrying 40 Indonesians, to the city of Mecca
.
The name "Garuda" was derived from a Dutch poem written by a renowned scholar and poet Raden Mas Noto Soeroto;
"Ik ben Garuda, Vishnoe's vogel, die zijn vleugels uitslaat hoog boven uw eilanden"
which means "I'm a Garuda, Vishnu's Bird, spreads its wings high above the Islands"
The line was mentioned by Sukarno during the Dutch-Indonesian Round Table Conference
at The Hague, from August 23 to November 2, 1949.
jet aircraft were introduced along with three Lockheed L-188 Electra
s, and a route was opened to Kai Tak International Airport in Hong Kong
. After concentrating on domestic and regional services, the first flights to Europe were added on 28 September 1963, to Amsterdam
and Frankfurt
. In 1965, flights to Europe were expanded to include Rome
and Paris
via Bombay and Cairo
, with the exclusive use of Convair 990 aircraft. That year, flights to People's Republic of China
started, with Garuda flying to Canton
via Phnom Penh
. Also in 1965, the jet age arrived for Garuda, with a Douglas DC-8
that flew to Amsterdam's Schiphol Airport via Colombo
, Bombay, Rome and Prague
.
and Fokker F28
jets, and at one point Garuda owned 62 Fokker jets, making Garuda the world's largest operator of F28s at that time. In 1973, the carrier introduced the Douglas DC-10; it later introduced the Boeing 747-200, in 1980, and Airbus A300-B4 on 21 June 1982. Garuda was the launch customer for Airbus A300 with two-man crew cockpit (designated A300B4-220FFCC). By 1984, nine of these were in service, supplemented by 10 Douglas DC-10s, 24 Douglas DC-9s, 45 Fokker F-28s, and 6 Boeing 747-200
s. During the 1970s the airline had its headquarters in Jakarta.
in 1994 (two of them were purchased directly from Boeing
, the third was ex-Varig
), and Airbus A330-300
, in 1996. But, at the time Garuda suffered two accidents, the first was in Fukuoka, Japan
, and the worst disaster in Indonesian aviation history, when an Airbus A300 crashed in Medan, North Sumatra
. The 1997 Asian financial crisis hit Indonesia and Garuda hard, resulting in severe cutbacks on unprofitable routes. Despite once having a comprehensive worldwide route network, Garuda currently suspends services to US, despite once flown to Honolulu and continues to Los Angeles . Largely due to historical links with the Netherlands
, Garuda continued to operate flights to Amsterdam and Frankfurt after the initial cutbacks, although these flights were also discontinued from 28 October 2004. The situation was exacerbated by the September 11 terrorist attacks, the Bali bombings, the 2004 Boxing Day tsunami and the SARS scare, all of which contributed to a downturn in air travel and Indonesian tourism. However, by 2005, the airline had largely recovered from its economic problems.
In 2001, Garuda established a low-cost
subsidiary
, CitiLink
, to provide shuttle services between Indonesian cities. The carrier stated operations with five ex-Garuda Indonesia Fokker F28
s.
There was speculation that Garuda would expand its route map again before the end of the decade, possibly after the scheduled completion of the new Medan airport, Kuala Namu International Airport
, in 2009; but, the airport was not complete as of 2010. It scheduled to complete in 2011 or 2012. This could include routes to major European hubs such as Paris, London
, and Frankfurt
, pending clearance by the European Union
.
In June 2007, the EU banned Garuda Indonesia, along with all other Indonesian airlines, from flying into any European countries, following the crash of a Boeing 737-400
earlier that year. With the support of the international aviation industry for all Indonesian airlines, the EU promised to review its ban and sent a team of experts, led by the European Commission's Air Safety Administrator Federico Grandini to Indonesia to consider lifting the ban. In August 2007, the transportation minister of Indonesia announced that the EU would lift its ban hopefully somewhere in October, stating that the ban was attributed to communication breakdown between the two parties and that discussion was in progress. In November 2007, Garuda announced its intention to fly to Amsterdam from Jakarta and Denpasar on the condition that the European Union lifted the ban on the airline. Airbus A330
s and Boeing 777
s were aircraft that were suggested as being suitable for use on these revitalised routes. On November 28, 2007, the EU refused to lift its ban on Garuda flying to all European countries. It announced the safety reforms already undertaken were a step in the right direction for the EU to consider lifting the ban, but still did not satisfy the EU's aviation safety standards. The ban was lifted in July 2009. In the wake of the ban being lifted, Garuda plans to start services to Amsterdam and is considering other European destinations in the near future. Management is also considering servicing the US where it currently has no services.
In July 2007, the Deputy of Marketing, Ministry of Culture and Tourism of Indonesia announced that Garuda Indonesia had plans to start service to India, although the date had not been determined.
In July 2009, following a third mission led again by Federico Grandini, the European Commission lifted Garuda Indonesia's ban from flying into Europe. This was followed by three other airlines.
, staff uniform and logo
. Within a five-year period, its fleet would double from 62 to 116 aircraft. The Quantum Leap also plans to boost passenger annual numbers to 27.6 million in the same period, up from 10.1 million at the time of program launch through increasing domestic and international destinations from 41 to 62. Route expansions included Amsterdam, with a stopover in Dubai
, in 2010. A non-stop flight
using Boeing 777-300ER
s is planned for 2013. Other routes to world hubs such as London
, Frankfurt
, Paris
, Rome
, Madrid
and Los Angeles
are being considered for reopening.
In 2009, Garuda adopted a new logo and aircraft color scheme, replacing designs that had been in use for over 20 years. New uniforms were introduced in 2010.
At the 2010 Farnborough Airshow, Garuda announced an order for another six A330-200 airliners. According to Garuda Indonesia’s Technical Director, Garuda Indonesia planned to buy nine Boeing 737-800s and two Airbus 330-200s in 2011.
With aimes to improve flight capacity and frequency to eastern Indonesia, Garuda Indonesia open a third hub located at the Sultan Hasanuddin International Airport, Makassar
, South Sulawesi
from June 1, 2011. The company's first two hubs are Soekarno-Hatta International Airport
in Cengkareng
, Jakarta
, and Ngurah Rai International Airport in Denpasar
, Bali
.
Garuda Indonesia is increasing its flight frequency of its domestic routes and its international routes. Of the international routes, Garuda is increasing its frequency of Jakarta
-Singapore
to 8 times per day with a Boeing 737-800
, Jakarta
-Bangkok
to 2 times per day with a Boeing 737-800
, Jakarta
-Hongkong to 2 times per day with a A330-200 and a Boeing 737-800
, Jakarta
-Beijing
to 5 times per week with a A330-300
and a A330-200, Jakarta
-Shanghai
to 5 times per week with a A330-200 and a A330-300
, and Denpasar
-Seoul
to 5 times per week with a Boeing 747-400
and a A330-300. Garuda intends to reopen its flights to Manila
and Taipei
on November 2011. International routes that are still under consideration to be reopened are Mumbai
and Chennai
in India
. These destinations will be served from Jakarta
by an Airbus A330-200. Routes such as Frankfurt
, London
, Munich
, Rome
, Paris
, and Los Angeles
will be reopened when the Boeing 777-300ER
arrives. However, Garuda waits for its route to Amsterdam to settle first, after which they will reopen other European routes and probably its route to Los Angeles
.
At the Paris Air Show 2011, Garuda Indonesia announced a firm order of 25 Airbus A320s with an option for another 25.
in Tangerang
, Banten
, Indonesia
, near Cengkareng
and near Jakarta
. The head office is the Garuda Indonesia Management Building, located within the Garuda Indonesia City Center. The about 17000 sqm head office facility is on a 5 hectares (12.4 acre) plot of land. As of 2009, the head office houses the Garuda management and about 1,000 employees from various units. Indonesian President
Susilo Bambang Yudhoyono
opened the current Garuda head office in 2009. The previous head office was located in the city center of Jakarta, in Central Jakarta
.
Garuda Indonesia aimed to list on February 11, 2011, for an Initial Public Offering. Government of Indonesia has confirmed the IPO price of Garuda Indonesia at Rp.750 per share and also cut offering size to 6.3 billion shares only from 9.362 billion planned before.
– including the Middle East
– and Australia
; Australia
and Japan
are vital tourism markets.
On 13 October 2009, Garuda Indonesia announced they will be resuming flights to Europe
for the first time after removal from the E.U. blacklist. The flight, operating since 1 June 2010, is to Amsterdam, The Netherlands
, with a stopover at Dubai
, United Arab Emirates
, operated by an Airbus A330-200
aircraft.
alliance
, which would make it the second airline in Southeast Asia to join after Vietnam Airlines
. Membership would also open SkyTeam's network to Indonesian, Australian and New Zealand markets. In December 2009, three SkyTeam
members – Korean Air
, KLM and Delta
– committed to supporting Garuda Indonesia to join SkyTeam. This made Garuda eligible to apply for membership in the alliance. On November 23, 2010, Garuda Indonesia signed an agreement to join SkyTeam. The airline will officially enter the alliance in mid-2012.
Garuda Indonesia offers flights to 16 other international destinations through codeshare agreements with, * indicate as SkyTeam
:
On 19 June 2007, Garuda Indonesia and Hainan Airlines
began codesharing in a bid to strengthen both airlines' marketing positions in Indonesia and People's Republic of China
. In this agreement, Garuda Indonesia will be the operating partner on the Jakarta-Beijing (vv) service, flying five times a week using a new A330-200.
An interline agreement between Garuda Indonesia and Australian airline Virgin Blue (now Virgin Australia) was confirmed in November 2007. This facilitates travel for passengers connecting from a Virgin Australia domestic flight to a Garuda Indonesia international service departing from either Sydney
, Melbourne
or Perth
.
In June 2008, it was announced that Garuda would increase services between Australia and Bali. From June 25, Garuda added an extra flight between Darwin and Denpasar, bringing the total number of services to three per week. Additionally, a fourth flight from Melbourne to Denpasar began on July 22. On September 2, another extra service departed from Melbourne to bring the total number of flights per week to five, and a sixth flight left from Sydney. This extra capacity was in response to an increase in the number of Australians who travelled to Bali in the first quarter of 2008, marking a resurgence in Balinese tourism, which was hard hit by the 2002 and 2005 Bali bombings
.
In August 2008, a codeshare agreement between Singapore Airlines
and the airline on route between Singapore and Denpasar was established. Singapore Airlines is the operating carrier.
. After the arrival of the six Airbus A330-200 aircraft since 2009 Garuda still expects 8 more Airbus A330-200 and 10 Boeing 777-300ER
s to join its widebody fleet by 2016. The Boeing customer code for Garuda Indonesia is 7x7-xU3.
Currently, the airline is utilising the Airbus A330-200s on its route to Amsterdam
, East Asian and Australian flights originating from Jakarta, Boeing 747-400s on their Middle Eastern routes, Airbus A330-300s for most of their Australian and East Asian routes originating from Bali, Boeing 737-800
s on most domestic and regional routes and on the Perth to Denpasar International route and the Boeing 737 Classics on domestic sectors. Once the Boeing 777-300ER
s enter service, they will be used on the planned non-stop European and US flights. The airline also plan to acquire 18 Sub-100 seater aircraft to serve secondary domestic airports beginning this year.
As of October 2011, the Garuda Indonesia fleet averages 8.1 years of age with the following fleet planning matrix:
Executive Class is Garuda's business class product available on board all Garuda Indonesia aircraft. The Airbus A330-200
and Airbus A330-300
feature the new Executive Class product with flat-bed seats, 74" seat pitch and recline up to 180 degrees. The seats feature an in-armrest 11-inch touch screen LCD with AVOD on each seat, in-seat laptop power supply, and personal reading light. The seats are in 2-2-2 configuration. The newer Boeing 737-800
also have a new Executive Class product in a 2-2 configuration.
The Boeing 747-400
and Boeing 737
still have the old Executive Class seat. Seats on the Boeing 747–400 have 46"-48" seat pitch with seat width of 16". On the Boeing 737 aircraft, including the -300
, -400
, -500
, and older -800
Series, seat pitch ranges from 41" to 44" with seat width of 19". On selected aircraft, in-seat TVs are also available.
A range of hot and cold food and beverages is available, and snacks or meals are offered depending on the length of the flight. Wine and beer is also offered on international flights. In July 2011, Garuda Indonesia launched Indonesian Rijsttafel in Executive Class as its signature in-flight service. This Indonesian signature dining was meant to introduce the passenger to wide array of Indonesian cuisine in a single setting as part of Garuda Indonesia experience. This in-flight Indonesian Rijsttafel include Indonesian signature dishes; choices of nasi kuning
or regular steamed rice, accompanied with choices of dishes such as satay
, rendang
, gado-gado
grilled chicken rica, red snapper
in yellow acar
sauce, fried shrimp in sambal
, potato perkedel and tempeh
, also with kerupuk or rempeyek
crackers.
Economy Class
Economy Class is available on board all Garuda Indonesia aircraft. Seat pitch ranges from 30" to 35" depending on the aircraft with seat width of 17". The Airbus A330-200
and Airbus A330-300
aircraft and the newer Boeing 737-800
aircraft have the new Economy Class seats which offer 9-inch touch screen entertainment with AVOD.
Hot and cold meals or snacks and beverages are offered depending on the length of the flight. Wine and beer is also offered on international flights.
is available on board selected aircraft. The Boeing 747-400
aircraft have cabin screens with Airshow, a moving map system to allow passengers to track the progress of their flight, as well as feature films and short movies. Audio programming is also available. Passengers in Executive Class can order portable media players (AVOD system) from flight attendants on international flights only.
The Airbus A330-200
, Airbus A330-300
and newer Boeing 737-800
s have in-flight entertainment in all classes. This includes 9-inch touch screen LCD
in Economy Class and 11-inch touch screen LCD in Executive Class. In the Airbus A330-300, the screens are located on the seat backs or in the armrest on bulkhead rows, while in the Airbus A330-200 and the Boeing 737-800
s, they are located in the armrest in Executive Class or on the seat back in Economy Class. All PTVs are equipped with an Audio & Video on Demand
(AVOD) system. This AVOD system offers 25 choices of films, 10 TV programs, 35 music albums, and 25 interactive video games.
In addition, with Garuda Indonesia orders of ten Boeing 777-300ER
s and 50 Boeing 737-800
s during the Singapore Airshow
, these new aircraft will be fitted with a new in-flight entertainment program and a new cabin ambience. The new release movies are expected to be shown in the most high-tech LCD TV screen made by Bose Audio system.
Newspapers and magazines are provided to all passengers on board Garuda Indonesia flights.
In April 2011, Garuda Indonesia announced plans to develop online sales. Garuda Indonesia had cooperated with Visa and Mastercard
to develop an online credit card payment system, allowing customers to use Paypal
. Debit card payments may be processed with Bank Mandiri
, BCA
or BII
.
In 2005, Garuda Indonesia relaunched its frequent-flyer program called Garuda Frequent Flyer (GFF) with a new look, benefits and services. The new program allows members to earn miles on domestic and international flights and has four tiers of membership covering GFF Junior, Blue, Silver, Gold, and Platinum status levels.
and throughout Indonesia, offering food and drinks, wireless internet, showers, meeting rooms and business services.
jet aircraft can be seen at the background of the first panel, in the beginning of Tintin
adventure, Flight 714
, by Hergé
, which was set in Kemayoran Airport
.
The Garuda Indonesia logo can be seen in the booklet of Dream Theater's Six Degrees of Inner Turbulence
, in the page where it shows the picture of John Myung
.
Flag carrier
A flag carrier is a transportation company, such as an airline or shipping company, that, being locally registered in a given country, enjoys preferential rights or privileges, accorded by the government, for international operations. It may be a state-run, state-owned or private but...
of Indonesia
Indonesia
Indonesia , officially the Republic of Indonesia , is a country in Southeast Asia and Oceania. Indonesia is an archipelago comprising approximately 13,000 islands. It has 33 provinces with over 238 million people, and is the world's fourth most populous country. Indonesia is a republic, with an...
. It is named after the mystical giant bird Garuda
Garuda
The Garuda is a large mythical bird or bird-like creature that appears in both Hindu and Buddhist mythology.From an Indian perspective, Garuda is the Hindu name for the constellation Aquila and...
of Hinduism
Hinduism
Hinduism is the predominant and indigenous religious tradition of the Indian Subcontinent. Hinduism is known to its followers as , amongst many other expressions...
and Buddhist mythology
Buddhist mythology
Buddhist mythology operates within the Buddhist belief system. It is a relatively broad mythology, as it was adopted and influenced by several diverse cultures such as Gandhara which was the capital of Bactria. Later on, it also came to incorporate aspects from countries such as China and Japan...
. It is headquartered at Soekarno-Hatta International Airport
Soekarno-Hatta International Airport
Soekarno–Hatta International Airport , popularly abbreviated SHIA or Soetta is the main airport serving the greater Jakarta area on the island of Java, Indonesia. The airport is named after the first President of Indonesia, Soekarno, and the first vice-president, Mohammad Hatta. The airport is...
in Tangerang
Tangerang
Tangerang is a city in the Province of Banten, Indonesia. It is located about 25 km west of Jakarta. It is the third largest urban center in the Jabotabek region after Jakarta and Bekasi. It has an area of 164.54 km² and an official intercensal estimated population of 1,537,244 for 2005...
, near Jakarta
Jakarta
Jakarta is the capital and largest city of Indonesia. Officially known as the Special Capital Territory of Jakarta, it is located on the northwest coast of Java, has an area of , and a population of 9,580,000. Jakarta is the country's economic, cultural and political centre...
, the capital city of Indonesia. Most Garuda Indonesia shares are owned by the Indonesian government; the airline employs 5,808 staff (as of December 2010).
According to the sacred texts of Hinduism
Hinduism
Hinduism is the predominant and indigenous religious tradition of the Indian Subcontinent. Hinduism is known to its followers as , amongst many other expressions...
and Hindu mythology
Hindu mythology
Hindu religious literature is the large body of traditional narratives related to Hinduism, notably as contained in Sanskrit literature, such as the Sanskrit epics and the Puranas. As such, it is a subset of Nepali and Indian culture...
, Garuda is the carrier of the God Vishnu
Vishnu
Vishnu is the Supreme god in the Vaishnavite tradition of Hinduism. Smarta followers of Adi Shankara, among others, venerate Vishnu as one of the five primary forms of God....
; a representation of Garuda appears in the National Emblem of Indonesia, Garuda Pancasila. The airline
Airline
An airline provides air transport services for traveling passengers and freight. Airlines lease or own their aircraft with which to supply these services and may form partnerships or alliances with other airlines for mutual benefit...
's main hub is Soekarno-Hatta International Airport
Soekarno-Hatta International Airport
Soekarno–Hatta International Airport , popularly abbreviated SHIA or Soetta is the main airport serving the greater Jakarta area on the island of Java, Indonesia. The airport is named after the first President of Indonesia, Soekarno, and the first vice-president, Mohammad Hatta. The airport is...
, and the airline also has a hub at Ngurah Rai International Airport, Bali
Bali
Bali is an Indonesian island located in the westernmost end of the Lesser Sunda Islands, lying between Java to the west and Lombok to the east...
. The airline flies to a number of destinations in Southeast Asia
Southeast Asia
Southeast Asia, South-East Asia, South East Asia or Southeastern Asia is a subregion of Asia, consisting of the countries that are geographically south of China, east of India, west of New Guinea and north of Australia. The region lies on the intersection of geological plates, with heavy seismic...
, East Asia
East Asia
East Asia or Eastern Asia is a subregion of Asia that can be defined in either geographical or cultural terms...
, the Middle East
Middle East
The Middle East is a region that encompasses Western Asia and Northern Africa. It is often used as a synonym for Near East, in opposition to Far East...
, Europe and Australia
Australia
Australia , officially the Commonwealth of Australia, is a country in the Southern Hemisphere comprising the mainland of the Australian continent, the island of Tasmania, and numerous smaller islands in the Indian and Pacific Oceans. It is the world's sixth-largest country by total area...
. It also previously flew to several destinations in North America
North America
North America is a continent wholly within the Northern Hemisphere and almost wholly within the Western Hemisphere. It is also considered a northern subcontinent of the Americas...
. From June 2007, Garuda, along with all Indonesian airlines, was banned from flying to the EU. However, this ban has been lifted since July 2009. In May 2008, Garuda Indonesia received its IATA Operational Safety Audit (IOSA
IATA Operational Safety Audit
The IATA Operational Safety Audit programme is an internationally recognised and accepted evaluation system designed to assess the operational management and control systems of an airline. IOSA uses internationally recognised quality audit principles and is designed to conduct audits in a...
) and in 2010 for the second time (consecutive).
Garuda Indonesia is listed as a 4-star airline by Skytrax
Skytrax
Skytrax is a United Kingdom-based consultancy, the public face of Inflight Research Services, which has the largest airline and airport review and ranking site. It conducts research for commercial airlines...
, and is also listed among Skytrax's Quality Approved Airlines. In May 2010, the airline was named as the World's Most Improved Airline by Skytrax during 2010 World Airline Awards in Hamburg
Hamburg
-History:The first historic name for the city was, according to Claudius Ptolemy's reports, Treva.But the city takes its modern name, Hamburg, from the first permanent building on the site, a castle whose construction was ordered by the Emperor Charlemagne in AD 808...
. Garuda Indonesia announced that it will join the SkyTeam
SkyTeam
SkyTeam, branded as SKYTEAM, is an airline alliance with its centralised management team, SkyTeam Central, based at the World Trade Center Schiphol Airport on the grounds of Amsterdam Airport Schiphol in Haarlemmermeer, Netherlands...
airline alliance by 2012, and aims to achieve a 5-star Skytrax rating by 2013. Garuda Indonesia is the official airline sponsor of SEA Games 2011
2011 Southeast Asian Games
The 26th Southeast Asian Games was held in Jakarta and Palembang, Indonesia on 11 until 22 November 2011. Indonesia's fourth time to host the SEA Games, it last hosted the Games in 1997...
in Indonesia
Indonesia
Indonesia , officially the Republic of Indonesia , is a country in Southeast Asia and Oceania. Indonesia is an archipelago comprising approximately 13,000 islands. It has 33 provinces with over 238 million people, and is the world's fourth most populous country. Indonesia is a republic, with an...
The beginnings
Garuda Indonesia had its beginnings in the Indonesian war of independenceIndonesian National Revolution
The Indonesian National Revolution or Indonesian War of Independence was an armed conflict and diplomatic struggle between Indonesia and the Dutch Empire, and an internal social revolution...
against the Dutch
Netherlands
The Netherlands is a constituent country of the Kingdom of the Netherlands, located mainly in North-West Europe and with several islands in the Caribbean. Mainland Netherlands borders the North Sea to the north and west, Belgium to the south, and Germany to the east, and shares maritime borders...
in the late 1940s, when Garuda flew special transports with a Douglas DC-3
Douglas DC-3
The Douglas DC-3 is an American fixed-wing propeller-driven aircraft whose speed and range revolutionized air transport in the 1930s and 1940s. Its lasting impact on the airline industry and World War II makes it one of the most significant transport aircraft ever made...
. 26 January 1949 is generally recognized as the airline's founding date, at which time the airline was known as "Garuda Indonesian Airways." The first aircraft was a DC-3 known as Seulawah (Acehnese: "Gold Mountain") and was purchased for a sum of 120,000 Malayan dollar
Malayan dollar
The dollar was the currency of the British colonies and protectorates in Malaya and Brunei until 1953. It was introduced in 1939, replacing the Straits dollar at par, with 1 dollar = two shillings four pence sterling .-Board of Commissioners of Currency, Malaya formed:The Malayan dollar was issued...
s, which was provided by the people of Aceh
Acehnese people
The Acehnese are a people in Aceh, Indonesia. Their homeland is located in the northern-most tip of the island of Sumatra and had a history of political struggle against the Dutch...
(notably local merchants). During the revolution, the airline supported Indonesian interests, such as carrying Indonesian leaders for diplomatic missions. Now, a chartered Garuda Indonesia Airbus A330-300 is used by the President of Indonesia
President of Indonesia
The President of the Republic of Indonesia is the head of state and the head of government of the Republic of Indonesia.The first president was Sukarno and the current president is Susilo Bambang Yudhoyono.- Sukarno era :...
for presidential travels.
The Burmese government helped the airline significantly during its beginnings. The country's national airline, Union of Burma Airways
Myanmar Airways International
Myanmar Airways International Co., Ltd. is the international airline of Myanmar, headquartered in Yangon. It operates scheduled international services to destinations mainly in Southeast Asia. Its main base is Yangon International Airport.- History :...
, often chartered this DC-3 for its own flights. Accordingly, upon Garuda's formal joint incorporation with KLM on 31 March 1950, the airline presented the Burmese government with a DC-3. By 1953, the airline had 46 aircraft, although by 1955 its Catalina
PBY Catalina
The Consolidated PBY Catalina was an American flying boat of the 1930s and 1940s produced by Consolidated Aircraft. It was one of the most widely used multi-role aircraft of World War II. PBYs served with every branch of the United States Armed Forces and in the air forces and navies of many other...
fleet had been retired. In June 1956, Garuda made its first Hajj
Hajj
The Hajj is the pilgrimage to Mecca, Saudi Arabia. It is one of the largest pilgrimages in the world, and is the fifth pillar of Islam, a religious duty that must be carried out at least once in their lifetime by every able-bodied Muslim who can afford to do so...
flight, operated with a Convair 340 carrying 40 Indonesians, to the city of Mecca
Mecca
Mecca is a city in the Hijaz and the capital of Makkah province in Saudi Arabia. The city is located inland from Jeddah in a narrow valley at a height of above sea level...
.
The name "Garuda" was derived from a Dutch poem written by a renowned scholar and poet Raden Mas Noto Soeroto;
"Ik ben Garuda, Vishnoe's vogel, die zijn vleugels uitslaat hoog boven uw eilanden"
which means "I'm a Garuda, Vishnu's Bird, spreads its wings high above the Islands"
The line was mentioned by Sukarno during the Dutch-Indonesian Round Table Conference
Dutch-Indonesian Round Table Conference
The Dutch–Indonesian Round Table Conference was held in the Hague from August 23 - November 2, 1949, between representatives of the Netherlands, the Republic of Indonesia and the BFO representing various states the Dutch had created in the Indonesian archipelago...
at The Hague, from August 23 to November 2, 1949.
The 1960s: Growth and expansion
The 1960s were times of growth for the airline; the fleet in 1960 included eight Convair 240s, eight Convair 340s and eight Convair 440s. In 1961 and late 1965, three Convair 990Convair 990
The Convair 990 Coronado was a narrow-body jet airliner produced by the Convair division of General Dynamics, a "stretched" version of their earlier Convair 880 produced in response to a request from American Airlines. The 990 was lengthened by 10 feet, which increased the number of passengers from...
jet aircraft were introduced along with three Lockheed L-188 Electra
Lockheed L-188 Electra
The Lockheed Model 188 Electra is an American turboprop airliner built by Lockheed. First flying in 1957, it was the first large turboprop airliner produced in the United States. Initial sales were good, but after two fatal crashes which prompted an expensive modification program to fix a design...
s, and a route was opened to Kai Tak International Airport in Hong Kong
Hong Kong
Hong Kong is one of two Special Administrative Regions of the People's Republic of China , the other being Macau. A city-state situated on China's south coast and enclosed by the Pearl River Delta and South China Sea, it is renowned for its expansive skyline and deep natural harbour...
. After concentrating on domestic and regional services, the first flights to Europe were added on 28 September 1963, to Amsterdam
Amsterdam
Amsterdam is the largest city and the capital of the Netherlands. The current position of Amsterdam as capital city of the Kingdom of the Netherlands is governed by the constitution of August 24, 1815 and its successors. Amsterdam has a population of 783,364 within city limits, an urban population...
and Frankfurt
Frankfurt
Frankfurt am Main , commonly known simply as Frankfurt, is the largest city in the German state of Hesse and the fifth-largest city in Germany, with a 2010 population of 688,249. The urban area had an estimated population of 2,300,000 in 2010...
. In 1965, flights to Europe were expanded to include Rome
Rome
Rome is the capital of Italy and the country's largest and most populated city and comune, with over 2.7 million residents in . The city is located in the central-western portion of the Italian Peninsula, on the Tiber River within the Lazio region of Italy.Rome's history spans two and a half...
and Paris
Paris
Paris is the capital and largest city in France, situated on the river Seine, in northern France, at the heart of the Île-de-France region...
via Bombay and Cairo
Cairo
Cairo , is the capital of Egypt and the largest city in the Arab world and Africa, and the 16th largest metropolitan area in the world. Nicknamed "The City of a Thousand Minarets" for its preponderance of Islamic architecture, Cairo has long been a centre of the region's political and cultural life...
, with the exclusive use of Convair 990 aircraft. That year, flights to People's Republic of China
People's Republic of China
China , officially the People's Republic of China , is the most populous country in the world, with over 1.3 billion citizens. Located in East Asia, the country covers approximately 9.6 million square kilometres...
started, with Garuda flying to Canton
Guangzhou
Guangzhou , known historically as Canton or Kwangchow, is the capital and largest city of the Guangdong province in the People's Republic of China. Located in southern China on the Pearl River, about north-northwest of Hong Kong, Guangzhou is a key national transportation hub and trading port...
via Phnom Penh
Phnom Penh
Phnom Penh is the capital and largest city of Cambodia. Located on the banks of the Mekong River, Phnom Penh has been the national capital since the French colonized Cambodia, and has grown to become the nation's center of economic and industrial activities, as well as the center of security,...
. Also in 1965, the jet age arrived for Garuda, with a Douglas DC-8
Douglas DC-8
The Douglas DC-8 is a four-engined narrow-body passenger commercial jet airliner, manufactured from 1958 to 1972 by the Douglas Aircraft Company...
that flew to Amsterdam's Schiphol Airport via Colombo
Colombo
Colombo is the largest city of Sri Lanka. It is located on the west coast of the island and adjacent to Sri Jayawardenapura Kotte, the capital of Sri Lanka. Colombo is often referred to as the capital of the country, since Sri Jayawardenapura Kotte is a satellite city of Colombo...
, Bombay, Rome and Prague
Prague
Prague is the capital and largest city of the Czech Republic. Situated in the north-west of the country on the Vltava river, the city is home to about 1.3 million people, while its metropolitan area is estimated to have a population of over 2.3 million...
.
1970s–1980s: New equipment
In early 1970s, Garuda Indonesia introduced McDonnell Douglas DC-9McDonnell Douglas DC-9
The McDonnell Douglas DC-9 is a twin-engine, single-aisle jet airliner. It was first manufactured in 1965 with its maiden flight later that year. The DC-9 was designed for frequent, short flights. The final DC-9 was delivered in October 1982.The DC-9 was followed in subsequent modified forms by...
and Fokker F28
Fokker F28
The Fokker F28 Fellowship is a short range jet airliner designed and built by defunct Dutch aircraft manufacturer Fokker.-Design and development:...
jets, and at one point Garuda owned 62 Fokker jets, making Garuda the world's largest operator of F28s at that time. In 1973, the carrier introduced the Douglas DC-10; it later introduced the Boeing 747-200, in 1980, and Airbus A300-B4 on 21 June 1982. Garuda was the launch customer for Airbus A300 with two-man crew cockpit (designated A300B4-220FFCC). By 1984, nine of these were in service, supplemented by 10 Douglas DC-10s, 24 Douglas DC-9s, 45 Fokker F-28s, and 6 Boeing 747-200
Boeing 747
The Boeing 747 is a wide-body commercial airliner and cargo transport, often referred to by its original nickname, Jumbo Jet, or Queen of the Skies. It is among the world's most recognizable aircraft, and was the first wide-body ever produced...
s. During the 1970s the airline had its headquarters in Jakarta.
1990s: The difficult time for Garuda
In 1991, Garuda purchased 9 McDonnell-Douglas MD-11s; it later introduced Boeing 747-400Boeing 747-400
The Boeing 747-400 is a major development and the best-selling model of the Boeing 747 family of jet airliners. While retaining the four-engine wide-body layout of its predecessors, the 747-400 embodies numerous technological and structural changes to produce a more efficient airframe...
in 1994 (two of them were purchased directly from Boeing
Boeing
The Boeing Company is an American multinational aerospace and defense corporation, founded in 1916 by William E. Boeing in Seattle, Washington. Boeing has expanded over the years, merging with McDonnell Douglas in 1997. Boeing Corporate headquarters has been in Chicago, Illinois since 2001...
, the third was ex-Varig
Varig
VARIG was the first airline founded in Brazil, in 1927. From 1965 until 1990 it was Brazil's leading and almost only international airline...
), and Airbus A330-300
Airbus A330
The Airbus A330 is a wide-body twin-engine jet airliner made by Airbus, a division of EADS. Versions of the A330 have a range of and can accommodate up to 335 passengers in a two-class layout or carry of cargo....
, in 1996. But, at the time Garuda suffered two accidents, the first was in Fukuoka, Japan
Garuda Indonesia Flight 865
Garuda Indonesia Flight 865 was a scheduled international flight from Fukuoka, Japan, to Jakarta, Indonesia. On June 13, 1996, the crew of the aircraft, a McDonnell Douglas DC-10-30, attempted to abort take-off after reaching a speed above V1. It happened because when the aircraft reached rotate...
, and the worst disaster in Indonesian aviation history, when an Airbus A300 crashed in Medan, North Sumatra
Garuda Indonesia Flight 152
Garuda Indonesia Flight 152 was a scheduled domestic Indonesian passenger flight from Jakarta to Medan Sumatra operated by state owned flag carrier Garuda Indonesia. On September 26, 1997, the Airbus A300 flying this route, registered PK-GAI, crashed into woodlands 29 km from Medan in low...
. The 1997 Asian financial crisis hit Indonesia and Garuda hard, resulting in severe cutbacks on unprofitable routes. Despite once having a comprehensive worldwide route network, Garuda currently suspends services to US, despite once flown to Honolulu and continues to Los Angeles . Largely due to historical links with the Netherlands
Netherlands
The Netherlands is a constituent country of the Kingdom of the Netherlands, located mainly in North-West Europe and with several islands in the Caribbean. Mainland Netherlands borders the North Sea to the north and west, Belgium to the south, and Germany to the east, and shares maritime borders...
, Garuda continued to operate flights to Amsterdam and Frankfurt after the initial cutbacks, although these flights were also discontinued from 28 October 2004. The situation was exacerbated by the September 11 terrorist attacks, the Bali bombings, the 2004 Boxing Day tsunami and the SARS scare, all of which contributed to a downturn in air travel and Indonesian tourism. However, by 2005, the airline had largely recovered from its economic problems.
2000–2009: Plummeting reputation and EU ban
Low-cost carrier
A low-cost carrier or low-cost airline is an airline that generally has lower fares and fewer comforts...
subsidiary
Subsidiary
A subsidiary company, subsidiary, or daughter company is a company that is completely or partly owned and wholly controlled by another company that owns more than half of the subsidiary's stock. The subsidiary can be a company, corporation, or limited liability company. In some cases it is a...
, CitiLink
Citilink
Citilink is a low-cost airline brand based in Jakarta, Indonesia. It was established in 2001 and is the low-cost subsidiary of Garuda Indonesia, set up to operate shuttle services between Indonesian cities. Its main base is Juanda International Airport, Surabaya, East Java.In 2011 the airline was...
, to provide shuttle services between Indonesian cities. The carrier stated operations with five ex-Garuda Indonesia Fokker F28
Fokker F28
The Fokker F28 Fellowship is a short range jet airliner designed and built by defunct Dutch aircraft manufacturer Fokker.-Design and development:...
s.
There was speculation that Garuda would expand its route map again before the end of the decade, possibly after the scheduled completion of the new Medan airport, Kuala Namu International Airport
Kuala Namu International Airport
Kuala Namu International Airport is a new airport under construction to replace Polonia International Airport. Polonia airport is the site of several crashes, is inappropriately located in the centre of the city of Medan, has a difficult takeoff path and has a shorter runway...
, in 2009; but, the airport was not complete as of 2010. It scheduled to complete in 2011 or 2012. This could include routes to major European hubs such as Paris, London
London
London is the capital city of :England and the :United Kingdom, the largest metropolitan area in the United Kingdom, and the largest urban zone in the European Union by most measures. Located on the River Thames, London has been a major settlement for two millennia, its history going back to its...
, and Frankfurt
Frankfurt Airport
Frankfurt Airport may refer to:Airports of Frankfurt, Germany:*Frankfurt Airport , the largest airport in Germany*Frankfurt Egelsbach Airport, a general aviation airport*Frankfurt-Hahn Airport , a converted U.S...
, pending clearance by the European Union
European Union
The European Union is an economic and political union of 27 independent member states which are located primarily in Europe. The EU traces its origins from the European Coal and Steel Community and the European Economic Community , formed by six countries in 1958...
.
In June 2007, the EU banned Garuda Indonesia, along with all other Indonesian airlines, from flying into any European countries, following the crash of a Boeing 737-400
Garuda Indonesia Flight 200
Garuda Indonesia Flight 200 was the scheduled domestic passenger flight of a Boeing 737-497 operated by Garuda Indonesia between Jakarta and Yogyakarta, Indonesia. The aircraft crashed and burst into flames while landing at Adisucipto International Airport on March 7, 2007...
earlier that year. With the support of the international aviation industry for all Indonesian airlines, the EU promised to review its ban and sent a team of experts, led by the European Commission's Air Safety Administrator Federico Grandini to Indonesia to consider lifting the ban. In August 2007, the transportation minister of Indonesia announced that the EU would lift its ban hopefully somewhere in October, stating that the ban was attributed to communication breakdown between the two parties and that discussion was in progress. In November 2007, Garuda announced its intention to fly to Amsterdam from Jakarta and Denpasar on the condition that the European Union lifted the ban on the airline. Airbus A330
Airbus A330
The Airbus A330 is a wide-body twin-engine jet airliner made by Airbus, a division of EADS. Versions of the A330 have a range of and can accommodate up to 335 passengers in a two-class layout or carry of cargo....
s and Boeing 777
Boeing 777
The Boeing 777 is a long-range, wide-body twin-engine jet airliner manufactured by Boeing Commercial Airplanes. It is the world's largest twinjet and is commonly referred to as the "Triple Seven". The aircraft has seating for over 300 passengers and has a range from , depending on model...
s were aircraft that were suggested as being suitable for use on these revitalised routes. On November 28, 2007, the EU refused to lift its ban on Garuda flying to all European countries. It announced the safety reforms already undertaken were a step in the right direction for the EU to consider lifting the ban, but still did not satisfy the EU's aviation safety standards. The ban was lifted in July 2009. In the wake of the ban being lifted, Garuda plans to start services to Amsterdam and is considering other European destinations in the near future. Management is also considering servicing the US where it currently has no services.
In July 2007, the Deputy of Marketing, Ministry of Culture and Tourism of Indonesia announced that Garuda Indonesia had plans to start service to India, although the date had not been determined.
In July 2009, following a third mission led again by Federico Grandini, the European Commission lifted Garuda Indonesia's ban from flying into Europe. This was followed by three other airlines.
2009–Present: Rebirth
Following the lifting of the EU ban against Garuda Indonesia and three other Indonesian carriers, the airline announced in July 2009 an aggressive five-year expansion plan known as the Quantum Leap. The plan involved an image overhaul, including changing the airline's liveryAircraft livery
Aircraft livery is a paint scheme applied to an aircraft, generally to fuselage, wings, empennage , or jet engines. Most airlines have a standard paint scheme for their aircraft fleet, usually prominently displaying the airline logo or name. From time to time special liveries are introduced, for...
, staff uniform and logo
Logo
A logo is a graphic mark or emblem commonly used by commercial enterprises, organizations and even individuals to aid and promote instant public recognition...
. Within a five-year period, its fleet would double from 62 to 116 aircraft. The Quantum Leap also plans to boost passenger annual numbers to 27.6 million in the same period, up from 10.1 million at the time of program launch through increasing domestic and international destinations from 41 to 62. Route expansions included Amsterdam, with a stopover in Dubai
Dubai
Dubai is a city and emirate in the United Arab Emirates . The emirate is located south of the Persian Gulf on the Arabian Peninsula and has the largest population with the second-largest land territory by area of all the emirates, after Abu Dhabi...
, in 2010. A non-stop flight
Non-stop flight
A non-stop flight, especially in the aviation industry, refers to any flight by an aircraft which does not involve any intermediate stops. A "direct flight" is not the same as a "non-stop flight"...
using Boeing 777-300ER
Boeing 777
The Boeing 777 is a long-range, wide-body twin-engine jet airliner manufactured by Boeing Commercial Airplanes. It is the world's largest twinjet and is commonly referred to as the "Triple Seven". The aircraft has seating for over 300 passengers and has a range from , depending on model...
s is planned for 2013. Other routes to world hubs such as London
London
London is the capital city of :England and the :United Kingdom, the largest metropolitan area in the United Kingdom, and the largest urban zone in the European Union by most measures. Located on the River Thames, London has been a major settlement for two millennia, its history going back to its...
, Frankfurt
Frankfurt
Frankfurt am Main , commonly known simply as Frankfurt, is the largest city in the German state of Hesse and the fifth-largest city in Germany, with a 2010 population of 688,249. The urban area had an estimated population of 2,300,000 in 2010...
, Paris
Paris
Paris is the capital and largest city in France, situated on the river Seine, in northern France, at the heart of the Île-de-France region...
, Rome
Rome
Rome is the capital of Italy and the country's largest and most populated city and comune, with over 2.7 million residents in . The city is located in the central-western portion of the Italian Peninsula, on the Tiber River within the Lazio region of Italy.Rome's history spans two and a half...
, Madrid
Madrid
Madrid is the capital and largest city of Spain. The population of the city is roughly 3.3 million and the entire population of the Madrid metropolitan area is calculated to be 6.271 million. It is the third largest city in the European Union, after London and Berlin, and its metropolitan...
and Los Angeles
Los Ángeles
Los Ángeles is the capital of the province of Biobío, in the commune of the same name, in Region VIII , in the center-south of Chile. It is located between the Laja and Biobío rivers. The population is 123,445 inhabitants...
are being considered for reopening.
In 2009, Garuda adopted a new logo and aircraft color scheme, replacing designs that had been in use for over 20 years. New uniforms were introduced in 2010.
At the 2010 Farnborough Airshow, Garuda announced an order for another six A330-200 airliners. According to Garuda Indonesia’s Technical Director, Garuda Indonesia planned to buy nine Boeing 737-800s and two Airbus 330-200s in 2011.
With aimes to improve flight capacity and frequency to eastern Indonesia, Garuda Indonesia open a third hub located at the Sultan Hasanuddin International Airport, Makassar
Makassar
Makassar, is the provincial capital of South Sulawesi, Indonesia, and the largest city on Sulawesi Island. From 1971 to 1999, the city was named Ujung Pandang, after a precolonial fort in the city, and the two names are often used interchangeably...
, South Sulawesi
South Sulawesi
South Sulawesi is a province of Indonesia, located on the western southern peninsula of Sulawesi Island. The province is bordered by Central Sulawesi province to the north, South East Sulawesi province to the east and West Sulawesi province to the west...
from June 1, 2011. The company's first two hubs are Soekarno-Hatta International Airport
Soekarno-Hatta International Airport
Soekarno–Hatta International Airport , popularly abbreviated SHIA or Soetta is the main airport serving the greater Jakarta area on the island of Java, Indonesia. The airport is named after the first President of Indonesia, Soekarno, and the first vice-president, Mohammad Hatta. The airport is...
in Cengkareng
Cengkareng
Cengkareng is a subdistrict of West Jakarta, Jakarta, Indonesia. Soekarno-Hatta International Airport, the largest airport in Indonesia and the headquarters of Garuda Indonesia, is located just to the west of Cengkareng...
, Jakarta
Jakarta
Jakarta is the capital and largest city of Indonesia. Officially known as the Special Capital Territory of Jakarta, it is located on the northwest coast of Java, has an area of , and a population of 9,580,000. Jakarta is the country's economic, cultural and political centre...
, and Ngurah Rai International Airport in Denpasar
Denpasar
Denpasar is the capital city of the province of Bali, Indonesia. It has a rapidly expanding population of 788,445 in 2010, up from 533,252 in the previous decade. It is located at .-History:...
, Bali
Bali
Bali is an Indonesian island located in the westernmost end of the Lesser Sunda Islands, lying between Java to the west and Lombok to the east...
.
Garuda Indonesia is increasing its flight frequency of its domestic routes and its international routes. Of the international routes, Garuda is increasing its frequency of Jakarta
Jakarta
Jakarta is the capital and largest city of Indonesia. Officially known as the Special Capital Territory of Jakarta, it is located on the northwest coast of Java, has an area of , and a population of 9,580,000. Jakarta is the country's economic, cultural and political centre...
-Singapore
Singapore
Singapore , officially the Republic of Singapore, is a Southeast Asian city-state off the southern tip of the Malay Peninsula, north of the equator. An island country made up of 63 islands, it is separated from Malaysia by the Straits of Johor to its north and from Indonesia's Riau Islands by the...
to 8 times per day with a Boeing 737-800
Boeing 737 Next Generation
The Boeing 737 Next Generation, commonly abbreviated as Boeing 737NG, is the name given to the -600/-700/-800/-900 series of the Boeing 737 after the introduction of the -300/-400/-500 Classic series. They are short- to medium-range, narrow-body jet airliners...
, Jakarta
Jakarta
Jakarta is the capital and largest city of Indonesia. Officially known as the Special Capital Territory of Jakarta, it is located on the northwest coast of Java, has an area of , and a population of 9,580,000. Jakarta is the country's economic, cultural and political centre...
-Bangkok
Bangkok
Bangkok is the capital and largest urban area city in Thailand. It is known in Thai as Krung Thep Maha Nakhon or simply Krung Thep , meaning "city of angels." The full name of Bangkok is Krung Thep Mahanakhon Amon Rattanakosin Mahintharayutthaya Mahadilok Phop Noppharat Ratchathani Burirom...
to 2 times per day with a Boeing 737-800
Boeing 737 Next Generation
The Boeing 737 Next Generation, commonly abbreviated as Boeing 737NG, is the name given to the -600/-700/-800/-900 series of the Boeing 737 after the introduction of the -300/-400/-500 Classic series. They are short- to medium-range, narrow-body jet airliners...
, Jakarta
Jakarta
Jakarta is the capital and largest city of Indonesia. Officially known as the Special Capital Territory of Jakarta, it is located on the northwest coast of Java, has an area of , and a population of 9,580,000. Jakarta is the country's economic, cultural and political centre...
-Hongkong to 2 times per day with a A330-200 and a Boeing 737-800
Boeing 737 Next Generation
The Boeing 737 Next Generation, commonly abbreviated as Boeing 737NG, is the name given to the -600/-700/-800/-900 series of the Boeing 737 after the introduction of the -300/-400/-500 Classic series. They are short- to medium-range, narrow-body jet airliners...
, Jakarta
Jakarta
Jakarta is the capital and largest city of Indonesia. Officially known as the Special Capital Territory of Jakarta, it is located on the northwest coast of Java, has an area of , and a population of 9,580,000. Jakarta is the country's economic, cultural and political centre...
-Beijing
Beijing
Beijing , also known as Peking , is the capital of the People's Republic of China and one of the most populous cities in the world, with a population of 19,612,368 as of 2010. The city is the country's political, cultural, and educational center, and home to the headquarters for most of China's...
to 5 times per week with a A330-300
Airbus A330
The Airbus A330 is a wide-body twin-engine jet airliner made by Airbus, a division of EADS. Versions of the A330 have a range of and can accommodate up to 335 passengers in a two-class layout or carry of cargo....
and a A330-200, Jakarta
Jakarta
Jakarta is the capital and largest city of Indonesia. Officially known as the Special Capital Territory of Jakarta, it is located on the northwest coast of Java, has an area of , and a population of 9,580,000. Jakarta is the country's economic, cultural and political centre...
-Shanghai
Shanghai
Shanghai is the largest city by population in China and the largest city proper in the world. It is one of the four province-level municipalities in the People's Republic of China, with a total population of over 23 million as of 2010...
to 5 times per week with a A330-200 and a A330-300
Airbus A330
The Airbus A330 is a wide-body twin-engine jet airliner made by Airbus, a division of EADS. Versions of the A330 have a range of and can accommodate up to 335 passengers in a two-class layout or carry of cargo....
, and Denpasar
Denpasar
Denpasar is the capital city of the province of Bali, Indonesia. It has a rapidly expanding population of 788,445 in 2010, up from 533,252 in the previous decade. It is located at .-History:...
-Seoul
Seoul
Seoul , officially the Seoul Special City, is the capital and largest metropolis of South Korea. A megacity with a population of over 10 million, it is the largest city proper in the OECD developed world...
to 5 times per week with a Boeing 747-400
Boeing 747-400
The Boeing 747-400 is a major development and the best-selling model of the Boeing 747 family of jet airliners. While retaining the four-engine wide-body layout of its predecessors, the 747-400 embodies numerous technological and structural changes to produce a more efficient airframe...
and a A330-300. Garuda intends to reopen its flights to Manila
Manila
Manila is the capital of the Philippines. It is one of the sixteen cities forming Metro Manila.Manila is located on the eastern shores of Manila Bay and is bordered by Navotas and Caloocan to the north, Quezon City to the northeast, San Juan and Mandaluyong to the east, Makati on the southeast,...
and Taipei
Taipei
Taipei City is the capital of the Republic of China and the central city of the largest metropolitan area of Taiwan. Situated at the northern tip of the island, Taipei is located on the Tamsui River, and is about 25 km southwest of Keelung, its port on the Pacific Ocean...
on November 2011. International routes that are still under consideration to be reopened are Mumbai
Mumbai
Mumbai , formerly known as Bombay in English, is the capital of the Indian state of Maharashtra. It is the most populous city in India, and the fourth most populous city in the world, with a total metropolitan area population of approximately 20.5 million...
and Chennai
Chennai
Chennai , formerly known as Madras or Madarasapatinam , is the capital city of the Indian state of Tamil Nadu, located on the Coromandel Coast off the Bay of Bengal. Chennai is the fourth most populous metropolitan area and the sixth most populous city in India...
in India
India
India , officially the Republic of India , is a country in South Asia. It is the seventh-largest country by geographical area, the second-most populous country with over 1.2 billion people, and the most populous democracy in the world...
. These destinations will be served from Jakarta
Jakarta
Jakarta is the capital and largest city of Indonesia. Officially known as the Special Capital Territory of Jakarta, it is located on the northwest coast of Java, has an area of , and a population of 9,580,000. Jakarta is the country's economic, cultural and political centre...
by an Airbus A330-200. Routes such as Frankfurt
Frankfurt
Frankfurt am Main , commonly known simply as Frankfurt, is the largest city in the German state of Hesse and the fifth-largest city in Germany, with a 2010 population of 688,249. The urban area had an estimated population of 2,300,000 in 2010...
, London
London
London is the capital city of :England and the :United Kingdom, the largest metropolitan area in the United Kingdom, and the largest urban zone in the European Union by most measures. Located on the River Thames, London has been a major settlement for two millennia, its history going back to its...
, Munich
Munich
Munich The city's motto is "" . Before 2006, it was "Weltstadt mit Herz" . Its native name, , is derived from the Old High German Munichen, meaning "by the monks' place". The city's name derives from the monks of the Benedictine order who founded the city; hence the monk depicted on the city's coat...
, Rome
Rome
Rome is the capital of Italy and the country's largest and most populated city and comune, with over 2.7 million residents in . The city is located in the central-western portion of the Italian Peninsula, on the Tiber River within the Lazio region of Italy.Rome's history spans two and a half...
, Paris
Paris
Paris is the capital and largest city in France, situated on the river Seine, in northern France, at the heart of the Île-de-France region...
, and Los Angeles
Los Ángeles
Los Ángeles is the capital of the province of Biobío, in the commune of the same name, in Region VIII , in the center-south of Chile. It is located between the Laja and Biobío rivers. The population is 123,445 inhabitants...
will be reopened when the Boeing 777-300ER
Boeing 777
The Boeing 777 is a long-range, wide-body twin-engine jet airliner manufactured by Boeing Commercial Airplanes. It is the world's largest twinjet and is commonly referred to as the "Triple Seven". The aircraft has seating for over 300 passengers and has a range from , depending on model...
arrives. However, Garuda waits for its route to Amsterdam to settle first, after which they will reopen other European routes and probably its route to Los Angeles
Los Ángeles
Los Ángeles is the capital of the province of Biobío, in the commune of the same name, in Region VIII , in the center-south of Chile. It is located between the Laja and Biobío rivers. The population is 123,445 inhabitants...
.
At the Paris Air Show 2011, Garuda Indonesia announced a firm order of 25 Airbus A320s with an option for another 25.
Head office
Garuda Indonesia has its head office at Soekarno-Hatta International AirportSoekarno-Hatta International Airport
Soekarno–Hatta International Airport , popularly abbreviated SHIA or Soetta is the main airport serving the greater Jakarta area on the island of Java, Indonesia. The airport is named after the first President of Indonesia, Soekarno, and the first vice-president, Mohammad Hatta. The airport is...
in Tangerang
Tangerang
Tangerang is a city in the Province of Banten, Indonesia. It is located about 25 km west of Jakarta. It is the third largest urban center in the Jabotabek region after Jakarta and Bekasi. It has an area of 164.54 km² and an official intercensal estimated population of 1,537,244 for 2005...
, Banten
Banten
Banten is a province of Indonesia in Java. Formerly part of the Province of West Java, it was made a separate province in 2000.The administrative center is Serang. Preliminary results from the 2010 census counted some 10.6 million people.-Geography:...
, Indonesia
Indonesia
Indonesia , officially the Republic of Indonesia , is a country in Southeast Asia and Oceania. Indonesia is an archipelago comprising approximately 13,000 islands. It has 33 provinces with over 238 million people, and is the world's fourth most populous country. Indonesia is a republic, with an...
, near Cengkareng
Cengkareng
Cengkareng is a subdistrict of West Jakarta, Jakarta, Indonesia. Soekarno-Hatta International Airport, the largest airport in Indonesia and the headquarters of Garuda Indonesia, is located just to the west of Cengkareng...
and near Jakarta
Jakarta
Jakarta is the capital and largest city of Indonesia. Officially known as the Special Capital Territory of Jakarta, it is located on the northwest coast of Java, has an area of , and a population of 9,580,000. Jakarta is the country's economic, cultural and political centre...
. The head office is the Garuda Indonesia Management Building, located within the Garuda Indonesia City Center. The about 17000 sqm head office facility is on a 5 hectares (12.4 acre) plot of land. As of 2009, the head office houses the Garuda management and about 1,000 employees from various units. Indonesian President
President of Indonesia
The President of the Republic of Indonesia is the head of state and the head of government of the Republic of Indonesia.The first president was Sukarno and the current president is Susilo Bambang Yudhoyono.- Sukarno era :...
Susilo Bambang Yudhoyono
Susilo Bambang Yudhoyono
Susilo Bambang Yudhoyono AC , is an Indonesian politician and retired Army general officer who has been President of Indonesia since 2004....
opened the current Garuda head office in 2009. The previous head office was located in the city center of Jakarta, in Central Jakarta
Central Jakarta
Central Jakarta is one of the five cities which form Jakarta, Indonesia. It had 898,883 inhabitants at the 2010 Census.Central Jakarta is the smallest in area and population of the five cities of Jakarta. It is the administrative and political center of Jakarta and Indonesia...
.
Privatization
Garuda Indonesia had announced that its subsidiary, GMF AeroAsia would be listed in Indonesia Stock Exchange in 2008. However, due to financial crisis in 2008, GMF delayed IPO until 2009. The Ministry of State-Owned Companies (Kementrian BUMN) also had announced a plan to privatize Garuda, that opened a possibility to offer its shares publicly.Garuda Indonesia aimed to list on February 11, 2011, for an Initial Public Offering. Government of Indonesia has confirmed the IPO price of Garuda Indonesia at Rp.750 per share and also cut offering size to 6.3 billion shares only from 9.362 billion planned before.
Subsidiaries
Garuda Indonesia’s subsidiaries include PT. Aerowisata, PT. Abacus DSI, PT. Gapura Angkasa, PT. Garuda Indonesia Citilink, PT. Garuda Maintenance Facility Aero Asia, Cargo Garuda Indonesia and PT. Aero System Indonesia.| Company | Type | Principal activities | Date of incorporation | Group's Equity Shareholding |
|---|---|---|---|---|
| PT. Aerowisata | Subsidiary | Travel, hotel, transportation and catering services | Indonesia | 100% |
| PT. Abacus Distribution Systems Indonesia | Subsidiary | Computer reservation provider | Indonesia | 100% |
| PT. Gapura Angkasa | Subsidiary | Ground handling service | Indonesia | 100% |
| PT. Garuda Indonesia Citilink Citilink Citilink is a low-cost airline brand based in Jakarta, Indonesia. It was established in 2001 and is the low-cost subsidiary of Garuda Indonesia, set up to operate shuttle services between Indonesian cities. Its main base is Juanda International Airport, Surabaya, East Java.In 2011 the airline was... |
Subsidiary | Low-cost airline | Indonesia | 100% |
| PT Garuda Maintenance Facility Aero Asia GMF AeroAsia GMF AeroAsia is an international company that employs 2,500 employees based in Jakarta, Indonesia. It services airplanes of many types and is one of the largest aircraft maintenance facility in Asia.-Before 2000 :... |
Subsidiary | Aircraft Maintenance | Indonesia | 99% |
| Cargo Garuda Indonesia | Subsidiary | Cargo | Indonesia | 100% |
| PT. Aero Systems Indonesia | Subsidiary | IT Information technology Information technology is the acquisition, processing, storage and dissemination of vocal, pictorial, textual and numerical information by a microelectronics-based combination of computing and telecommunications... provider and solutions |
Indonesia | 51% |
Destinations
Garuda currently operates 93,000 annual flights to a total of 49 destinations (32 domestic, 17 international) throughout AsiaAsia
Asia is the world's largest and most populous continent, located primarily in the eastern and northern hemispheres. It covers 8.7% of the Earth's total surface area and with approximately 3.879 billion people, it hosts 60% of the world's current human population...
– including the Middle East
Middle East
The Middle East is a region that encompasses Western Asia and Northern Africa. It is often used as a synonym for Near East, in opposition to Far East...
– and Australia
Australia
Australia , officially the Commonwealth of Australia, is a country in the Southern Hemisphere comprising the mainland of the Australian continent, the island of Tasmania, and numerous smaller islands in the Indian and Pacific Oceans. It is the world's sixth-largest country by total area...
; Australia
Australia
Australia , officially the Commonwealth of Australia, is a country in the Southern Hemisphere comprising the mainland of the Australian continent, the island of Tasmania, and numerous smaller islands in the Indian and Pacific Oceans. It is the world's sixth-largest country by total area...
and Japan
Japan
Japan is an island nation in East Asia. Located in the Pacific Ocean, it lies to the east of the Sea of Japan, China, North Korea, South Korea and Russia, stretching from the Sea of Okhotsk in the north to the East China Sea and Taiwan in the south...
are vital tourism markets.
On 13 October 2009, Garuda Indonesia announced they will be resuming flights to Europe
Europe
Europe is, by convention, one of the world's seven continents. Comprising the westernmost peninsula of Eurasia, Europe is generally 'divided' from Asia to its east by the watershed divides of the Ural and Caucasus Mountains, the Ural River, the Caspian and Black Seas, and the waterways connecting...
for the first time after removal from the E.U. blacklist. The flight, operating since 1 June 2010, is to Amsterdam, The Netherlands
Netherlands
The Netherlands is a constituent country of the Kingdom of the Netherlands, located mainly in North-West Europe and with several islands in the Caribbean. Mainland Netherlands borders the North Sea to the north and west, Belgium to the south, and Germany to the east, and shares maritime borders...
, with a stopover at Dubai
Dubai
Dubai is a city and emirate in the United Arab Emirates . The emirate is located south of the Persian Gulf on the Arabian Peninsula and has the largest population with the second-largest land territory by area of all the emirates, after Abu Dhabi...
, United Arab Emirates
United Arab Emirates
The United Arab Emirates, abbreviated as the UAE, or shortened to "the Emirates", is a state situated in the southeast of the Arabian Peninsula in Western Asia on the Persian Gulf, bordering Oman, and Saudi Arabia, and sharing sea borders with Iraq, Kuwait, Bahrain, Qatar, and Iran.The UAE is a...
, operated by an Airbus A330-200
Airbus A330
The Airbus A330 is a wide-body twin-engine jet airliner made by Airbus, a division of EADS. Versions of the A330 have a range of and can accommodate up to 335 passengers in a two-class layout or carry of cargo....
aircraft.
Codeshare agreements and alliances
Codesharing has allowed Garuda Indonesia to expand services into Western Europe. Garuda also expressed an interest in joining the SkyTeamSkyTeam
SkyTeam, branded as SKYTEAM, is an airline alliance with its centralised management team, SkyTeam Central, based at the World Trade Center Schiphol Airport on the grounds of Amsterdam Airport Schiphol in Haarlemmermeer, Netherlands...
alliance
Airline alliance
An airline alliance is an agreement between two or more airlines to cooperate on a substantial level. The three largest passenger alliances are the Star Alliance, SkyTeam and Oneworld. Alliances also form between cargo airlines, such as that of WOW Alliance, SkyTeam Cargo and ANA/UPS Alliance...
, which would make it the second airline in Southeast Asia to join after Vietnam Airlines
Vietnam Airlines
Vietnam Airlines Company Limited, trading as Vietnam Airlines , is the national flag carrier of Vietnam. Founded in 1956 under the name Vietnam Civil Aviation, the airline was established as a state enterprise in April 1989. Vietnam Airlines is headquartered in Long Bien, Hanoi, with hubs at Noi...
. Membership would also open SkyTeam's network to Indonesian, Australian and New Zealand markets. In December 2009, three SkyTeam
SkyTeam
SkyTeam, branded as SKYTEAM, is an airline alliance with its centralised management team, SkyTeam Central, based at the World Trade Center Schiphol Airport on the grounds of Amsterdam Airport Schiphol in Haarlemmermeer, Netherlands...
members – Korean Air
Korean Air
Korean Air Lines Co., Ltd. , operating as Korean Air, is both the flag carrier and the largest airline of South Korea, with global headquarters located in Seoul, South Korea. Korean Air's international passenger division and related subsidiary cargo division together serve 130 cities in 45...
, KLM and Delta
Delta Air Lines
Delta Air Lines, Inc. is a major airline based in the United States and headquartered in Atlanta, Georgia. The airline operates an extensive domestic and international network serving all continents except Antarctica. Delta and its subsidiaries operate over 4,000 flights every day...
– committed to supporting Garuda Indonesia to join SkyTeam. This made Garuda eligible to apply for membership in the alliance. On November 23, 2010, Garuda Indonesia signed an agreement to join SkyTeam. The airline will officially enter the alliance in mid-2012.
Garuda Indonesia offers flights to 16 other international destinations through codeshare agreements with, * indicate as SkyTeam
SkyTeam
SkyTeam, branded as SKYTEAM, is an airline alliance with its centralised management team, SkyTeam Central, based at the World Trade Center Schiphol Airport on the grounds of Amsterdam Airport Schiphol in Haarlemmermeer, Netherlands...
:
|
Hainan Airlines Hainan Airlines Company Limited is an airline headquartered in the HNA Development Building in Haikou, Hainan, People's Republic of China. It is the largest privately-owned air transport company and the fourth-largest airline in terms of fleet size in the People's Republic of China... Korean Air Korean Air Lines Co., Ltd. , operating as Korean Air, is both the flag carrier and the largest airline of South Korea, with global headquarters located in Seoul, South Korea. Korean Air's international passenger division and related subsidiary cargo division together serve 130 cities in 45... * Malaysia Airlines Malaysian Airline System Berhad , DBA Malaysia Airlines , is the government-owned flag carrier of Malaysia. Malaysia Airlines operates flights from its home base, Kuala Lumpur International Airport, and its eastern hub in Kota Kinabalu. It has its headquarters on the grounds of Sultan Abdul Aziz... (future Oneworld Oneworld Oneworld , branded as oneworld, is one of the world's three largest global airline alliances with its central management team, oneworld Management Company, based in New York City, New York, USA. Oneworld was founded in 1999 by American Airlines, British Airways, Canadian Airlines, Cathay Pacific... member) Philippine Airlines Philippine Airlines, Inc. operating as Philippine Airlines, is a flag carrier of the Philippines. Headquartered in the Philippine National Bank Financial Center in Pasay City, the airline was founded in 1941 and is the first and oldest commercial airline in Asia operating under its original name... Saudi Arabian Airlines Saudi Arabian Airlines is the flag carrier airline of Saudi Arabia, based in Jeddah. It operates domestic and international scheduled flights to over 90 destinations in the Middle East, Africa, Asia, Europe and North America... future * |
Singapore Airlines Singapore Airlines Limited is the flag carrier airline of Singapore. Singapore Airlines operates a hub at Changi Airport and has a strong presence in the Southeast Asia, East Asia, South Asia, and "Kangaroo Route" markets... (Star Alliance Star Alliance Star Alliance is the world's first and largest airline alliance, headquartered in Frankfurt am Main, Germany . The alliance was founded in 1997 by five of the world's leading airlines: Air Canada, Lufthansa, Scandinavian Airlines, Thai Airways International and United Airlines... ) Turkish Airlines Turkish Airlines is the national flag carrier airline of Turkey, headquartered in the Turkish Airlines General Management Building on the grounds of Atatürk Airport in Yeşilköy, Bakirköy district, Istanbul... (Star Alliance Star Alliance Star Alliance is the world's first and largest airline alliance, headquartered in Frankfurt am Main, Germany . The alliance was founded in 1997 by five of the world's leading airlines: Air Canada, Lufthansa, Scandinavian Airlines, Thai Airways International and United Airlines... ) Vietnam Airlines Vietnam Airlines Company Limited, trading as Vietnam Airlines , is the national flag carrier of Vietnam. Founded in 1956 under the name Vietnam Civil Aviation, the airline was established as a state enterprise in April 1989. Vietnam Airlines is headquartered in Long Bien, Hanoi, with hubs at Noi... * Qantas Qantas Airways Limited is the flag carrier of Australia. The name was originally "QANTAS", an initialism for "Queensland and Northern Territory Aerial Services". Nicknamed "The Flying Kangaroo", the airline is based in Sydney, with its main hub at Sydney Airport... (Oneworld Oneworld Oneworld , branded as oneworld, is one of the world's three largest global airline alliances with its central management team, oneworld Management Company, based in New York City, New York, USA. Oneworld was founded in 1999 by American Airlines, British Airways, Canadian Airlines, Cathay Pacific... ) |
Hainan Airlines
Hainan Airlines Company Limited is an airline headquartered in the HNA Development Building in Haikou, Hainan, People's Republic of China. It is the largest privately-owned air transport company and the fourth-largest airline in terms of fleet size in the People's Republic of China...
began codesharing in a bid to strengthen both airlines' marketing positions in Indonesia and People's Republic of China
People's Republic of China
China , officially the People's Republic of China , is the most populous country in the world, with over 1.3 billion citizens. Located in East Asia, the country covers approximately 9.6 million square kilometres...
. In this agreement, Garuda Indonesia will be the operating partner on the Jakarta-Beijing (vv) service, flying five times a week using a new A330-200.
An interline agreement between Garuda Indonesia and Australian airline Virgin Blue (now Virgin Australia) was confirmed in November 2007. This facilitates travel for passengers connecting from a Virgin Australia domestic flight to a Garuda Indonesia international service departing from either Sydney
Sydney
Sydney is the most populous city in Australia and the state capital of New South Wales. Sydney is located on Australia's south-east coast of the Tasman Sea. As of June 2010, the greater metropolitan area had an approximate population of 4.6 million people...
, Melbourne
Melbourne
Melbourne is the capital and most populous city in the state of Victoria, and the second most populous city in Australia. The Melbourne City Centre is the hub of the greater metropolitan area and the Census statistical division—of which "Melbourne" is the common name. As of June 2009, the greater...
or Perth
Perth, Western Australia
Perth is the capital and largest city of the Australian state of Western Australia and the fourth most populous city in Australia. The Perth metropolitan area has an estimated population of almost 1,700,000....
.
In June 2008, it was announced that Garuda would increase services between Australia and Bali. From June 25, Garuda added an extra flight between Darwin and Denpasar, bringing the total number of services to three per week. Additionally, a fourth flight from Melbourne to Denpasar began on July 22. On September 2, another extra service departed from Melbourne to bring the total number of flights per week to five, and a sixth flight left from Sydney. This extra capacity was in response to an increase in the number of Australians who travelled to Bali in the first quarter of 2008, marking a resurgence in Balinese tourism, which was hard hit by the 2002 and 2005 Bali bombings
2005 Bali bombings
The 2005 Bali bombings were a series of terrorist suicide bomb and a series of car bombs and attacks that occurred on October 1, 2005, in Bali, Indonesia. Bombs exploded at two sites in Jimbaran Beach Resort and in Kuta away, both in south Bali. The terrorist attack claimed the lives of 20 people...
.
In August 2008, a codeshare agreement between Singapore Airlines
Singapore Airlines
Singapore Airlines Limited is the flag carrier airline of Singapore. Singapore Airlines operates a hub at Changi Airport and has a strong presence in the Southeast Asia, East Asia, South Asia, and "Kangaroo Route" markets...
and the airline on route between Singapore and Denpasar was established. Singapore Airlines is the operating carrier.
Fleet
All Garuda's aircraft are maintained by GMF AeroAsiaGMF AeroAsia
GMF AeroAsia is an international company that employs 2,500 employees based in Jakarta, Indonesia. It services airplanes of many types and is one of the largest aircraft maintenance facility in Asia.-Before 2000 :...
. After the arrival of the six Airbus A330-200 aircraft since 2009 Garuda still expects 8 more Airbus A330-200 and 10 Boeing 777-300ER
Boeing 777
The Boeing 777 is a long-range, wide-body twin-engine jet airliner manufactured by Boeing Commercial Airplanes. It is the world's largest twinjet and is commonly referred to as the "Triple Seven". The aircraft has seating for over 300 passengers and has a range from , depending on model...
s to join its widebody fleet by 2016. The Boeing customer code for Garuda Indonesia is 7x7-xU3.
Currently, the airline is utilising the Airbus A330-200s on its route to Amsterdam
Amsterdam
Amsterdam is the largest city and the capital of the Netherlands. The current position of Amsterdam as capital city of the Kingdom of the Netherlands is governed by the constitution of August 24, 1815 and its successors. Amsterdam has a population of 783,364 within city limits, an urban population...
, East Asian and Australian flights originating from Jakarta, Boeing 747-400s on their Middle Eastern routes, Airbus A330-300s for most of their Australian and East Asian routes originating from Bali, Boeing 737-800
Boeing 737 Next Generation
The Boeing 737 Next Generation, commonly abbreviated as Boeing 737NG, is the name given to the -600/-700/-800/-900 series of the Boeing 737 after the introduction of the -300/-400/-500 Classic series. They are short- to medium-range, narrow-body jet airliners...
s on most domestic and regional routes and on the Perth to Denpasar International route and the Boeing 737 Classics on domestic sectors. Once the Boeing 777-300ER
Boeing 777
The Boeing 777 is a long-range, wide-body twin-engine jet airliner manufactured by Boeing Commercial Airplanes. It is the world's largest twinjet and is commonly referred to as the "Triple Seven". The aircraft has seating for over 300 passengers and has a range from , depending on model...
s enter service, they will be used on the planned non-stop European and US flights. The airline also plan to acquire 18 Sub-100 seater aircraft to serve secondary domestic airports beginning this year.
As of October 2011, the Garuda Indonesia fleet averages 8.1 years of age with the following fleet planning matrix:
| Aircraft | In fleet | Orders | Passengers | Notes | |||||
|---|---|---|---|---|---|---|---|---|---|
| F | C | Y | Total | ||||||
| Airbus A330-200 Airbus A330 The Airbus A330 is a wide-body twin-engine jet airliner made by Airbus, a division of EADS. Versions of the A330 have a range of and can accommodate up to 335 passengers in a two-class layout or carry of cargo.... |
8 | 12 | 0 | 36 | 186 | 222 | equipped with AVOD Video on demand Video on Demand or Audio and Video On Demand are systems which allow users to select and watch/listen to video or audio content on demand... executive class and economy class |
||
| Airbus A330-300 Airbus A330 The Airbus A330 is a wide-body twin-engine jet airliner made by Airbus, a division of EADS. Versions of the A330 have a range of and can accommodate up to 335 passengers in a two-class layout or carry of cargo.... |
6 | 4 | 0 | 42 | 215 | 257 | all 6 retrofitted and equipped with AVOD Video on demand Video on Demand or Audio and Video On Demand are systems which allow users to select and watch/listen to video or audio content on demand... |
||
| Boeing 737-300 Boeing 737 Classic The Boeing 737 Classic is the name given to the -300/-400/-500 series of the Boeing 737 following the introduction of the -600/-700/-800/-900 series. They are short- to medium- range, narrow-body jet airliners produced by Boeing Commercial Airplanes. The Classic series was introduced as the 'new... |
10 | 0 | 0 | 16 | 94 | 110 | to be replaced by Boeing 737-800 Boeing 737 Next Generation The Boeing 737 Next Generation, commonly abbreviated as Boeing 737NG, is the name given to the -600/-700/-800/-900 series of the Boeing 737 after the introduction of the -300/-400/-500 Classic series. They are short- to medium-range, narrow-body jet airliners... from 2014 |
||
| Boeing 737-400 Boeing 737 Classic The Boeing 737 Classic is the name given to the -300/-400/-500 series of the Boeing 737 following the introduction of the -600/-700/-800/-900 series. They are short- to medium- range, narrow-body jet airliners produced by Boeing Commercial Airplanes. The Classic series was introduced as the 'new... |
10 | 0 | 0 | 14 | 120 | 134 | |||
| 0 | 16 | 120 | 136 | ||||||
| Boeing 737-500 Boeing 737 Classic The Boeing 737 Classic is the name given to the -300/-400/-500 series of the Boeing 737 following the introduction of the -600/-700/-800/-900 series. They are short- to medium- range, narrow-body jet airliners produced by Boeing Commercial Airplanes. The Classic series was introduced as the 'new... |
5 | 0 | 0 | 12 | 84 | 96 | |||
| Boeing 737-800 Boeing 737 Next Generation The Boeing 737 Next Generation, commonly abbreviated as Boeing 737NG, is the name given to the -600/-700/-800/-900 series of the Boeing 737 after the introduction of the -300/-400/-500 Classic series. They are short- to medium-range, narrow-body jet airliners... |
38 | 148 | 0 | 12 | 144 | 156 | |||
| 5 | 0 | 12 | 148 | 160 | |||||
| 12 | 0 | 12 | 150 | 162 | |||||
| Boeing 747-400 Boeing 747-400 The Boeing 747-400 is a major development and the best-selling model of the Boeing 747 family of jet airliners. While retaining the four-engine wide-body layout of its predecessors, the 747-400 embodies numerous technological and structural changes to produce a more efficient airframe... |
3 | 0 | 0 | 42 | 386 | 428 | AVOD in Executive Class | ||
| Boeing 777-300ER Boeing 777 The Boeing 777 is a long-range, wide-body twin-engine jet airliner manufactured by Boeing Commercial Airplanes. It is the world's largest twinjet and is commonly referred to as the "Triple Seven". The aircraft has seating for over 300 passengers and has a range from , depending on model... |
0 | 10 | 4 | 38 | 295 | 337 | to feature First Class, first delivery in 2013 | ||
| Total | 98 | 154 | |||||||
Previously operated
| Aircraft | Total | Operated In | Notes |
|---|---|---|---|
| Airbus A300 B4-220FF/605/622R Airbus A300 The Airbus A300 is a short- to medium-range widebody jet airliner. Launched in 1972 as the world's first twin-engined widebody, it was the first product of Airbus Industrie, a consortium of European aerospace companies, wholly owned today by EADS... |
22 | 1982–2002 | 8 A300B4-220FFC are stored or sold,possibly scrapped, one crashed Garuda Indonesia Flight 152 Garuda Indonesia Flight 152 was a scheduled domestic Indonesian passenger flight from Jakarta to Medan Sumatra operated by state owned flag carrier Garuda Indonesia. On September 26, 1997, the Airbus A300 flying this route, registered PK-GAI, crashed into woodlands 29 km from Medan in low... at Medan Medan - Demography :The city is Indonesia's fourth most populous after Jakarta, Surabaya, and Bandung, and Indonesia's largest city outside of Java island. Much of the population lies outside its city limits, especially in Deli Serdang.... . All remaining A300-600/600R are sold to other airlines or returned to lessors |
| Boeing 747–2U3B Boeing 747 The Boeing 747 is a wide-body commercial airliner and cargo transport, often referred to by its original nickname, Jumbo Jet, or Queen of the Skies. It is among the world's most recognizable aircraft, and was the first wide-body ever produced... |
6 | 1980–2003 | 2 aircraft sold to Phuket Air Phuket Air Phuket Air is an airline based in Bangkok, Thailand. The airline currently specialises in leasing its fleet of Boeing 747 and 737 aircraft on an ACMI /wet lease basis to airlines worldwide needing extra passenger capacity... , 2 aircraft converted into freighters, 2 stored at CGK Soekarno-Hatta International Airport Soekarno–Hatta International Airport , popularly abbreviated SHIA or Soetta is the main airport serving the greater Jakarta area on the island of Java, Indonesia. The airport is named after the first President of Indonesia, Soekarno, and the first vice-president, Mohammad Hatta. The airport is... |
| Convair 240 Convair 240 The Convair CV-240 was an American airliner produced by Convair from 1947 to 1954, initially as a possible replacement of the ubiquitous Douglas DC-3. While featuring a more modern design, the 240 series was able to make some inroads as a commercial airliner and also had a long development cycle... |
8 | 1950–1965 | |
| Convair 340 | 8 | 1952–1968 | The first hajj flight was operated by this aircraft. |
| Convair 440 | 8 | 1956–1970 | |
| Convair 990 Convair 990 The Convair 990 Coronado was a narrow-body jet airliner produced by the Convair division of General Dynamics, a "stretched" version of their earlier Convair 880 produced in response to a request from American Airlines. The 990 was lengthened by 10 feet, which increased the number of passengers from... |
3 | 1962–1975 | First jet aircraft in fleet. |
| de Havilland Heron De Havilland Heron The de Havilland DH.114 Heron was a small, propeller-driven British airliner that first flew on 10 May 1950. It was a development of the twin-engine de Havilland Dove, with a stretched fuselage and two more engines. It was designed as a rugged, conventional low-wing monoplane with tricycle... |
14 | 1952–1956 | |
| Douglas DC-3 Douglas DC-3 The Douglas DC-3 is an American fixed-wing propeller-driven aircraft whose speed and range revolutionized air transport in the 1930s and 1940s. Its lasting impact on the airline industry and World War II makes it one of the most significant transport aircraft ever made... |
26 | 1949–1970 | First aircraft model in the fleet |
| Douglas DC-8-58 Douglas DC-8 The Douglas DC-8 is a four-engined narrow-body passenger commercial jet airliner, manufactured from 1958 to 1972 by the Douglas Aircraft Company... |
6 | 1965–1980 | Leased from KLM, purchased |
| Douglas DC-8-63 Douglas DC-8 The Douglas DC-8 is a four-engined narrow-body passenger commercial jet airliner, manufactured from 1958 to 1972 by the Douglas Aircraft Company... |
2 | 1972–1980 | One crashed Martinair Flight 138 Martinair Flight 138 was a chartered flight from Surabaya, Indonesia to Colombo, Sri Lanka. The aircraft was operated on behalf of Garuda Indonesia... at Colombo Colombo Colombo is the largest city of Sri Lanka. It is located on the west coast of the island and adjacent to Sri Jayawardenapura Kotte, the capital of Sri Lanka. Colombo is often referred to as the capital of the country, since Sri Jayawardenapura Kotte is a satellite city of Colombo... |
| Fokker F27 Mk 400 Fokker F27 The Fokker F27 Friendship is a turboprop airliner designed and built by the Dutch aircraft manufacturer Fokker.-Design and development:Design of the Fokker F27 started in the 1950s as a replacement to the successful Douglas DC-3 airliner... |
12 | 1967–1975 | 1 crashed at Lampung Lampung Lampung is a province of Indonesia. It is located on the southern tip of the island of Sumatra and borders the provinces of Bengkulu and South Sumatra. Lampung is the original home of the Lampung people, who speak a distinct language from other people in Sumatra and have their own alphabet. Its... |
| Fokker F28 Mk 1000 Fokker F28 The Fokker F28 Fellowship is a short range jet airliner designed and built by defunct Dutch aircraft manufacturer Fokker.-Design and development:... |
14 | 1969–1983 | Some donated to Merpati Merpati Nusantara Airlines Merpati Nusantara Airlines is a commuter airline based in Central Jakarta, Jakarta, Indonesia. It is a major domestic airline operating scheduled services to more than 25 destinations in Indonesia, as well as scheduled international services to East Timor and Malaysia. Its main base is... , some returned to Fokker Fokker Fokker was a Dutch aircraft manufacturer named after its founder, Anthony Fokker. The company operated under several different names, starting out in 1912 in Schwerin, Germany, moving to the Netherlands in 1919.... or sold. |
| Fokker F28 Mk 3000 Fokker F28 The Fokker F28 Fellowship is a short range jet airliner designed and built by defunct Dutch aircraft manufacturer Fokker.-Design and development:... |
12 | 1973–1999 | Some donated to Merpati Merpati Nusantara Airlines Merpati Nusantara Airlines is a commuter airline based in Central Jakarta, Jakarta, Indonesia. It is a major domestic airline operating scheduled services to more than 25 destinations in Indonesia, as well as scheduled international services to East Timor and Malaysia. Its main base is... . |
| Fokker F28 Mk 4000 Fokker F28 The Fokker F28 Fellowship is a short range jet airliner designed and built by defunct Dutch aircraft manufacturer Fokker.-Design and development:... |
22 | 1978–2001 | Retired in 2001, transferred to Citilink Citilink Citilink is a low-cost airline brand based in Jakarta, Indonesia. It was established in 2001 and is the low-cost subsidiary of Garuda Indonesia, set up to operate shuttle services between Indonesian cities. Its main base is Juanda International Airport, Surabaya, East Java.In 2011 the airline was... , later stored at CGK, 3 crashed |
| Lockheed L-188 Electra Lockheed L-188 Electra The Lockheed Model 188 Electra is an American turboprop airliner built by Lockheed. First flying in 1957, it was the first large turboprop airliner produced in the United States. Initial sales were good, but after two fatal crashes which prompted an expensive modification program to fix a design... |
5 | 1960–1977 | one crashed Garuda Indonesia Airways Flight 708 Garuda Indonesia Airways Flight 708 was a scheduled passenger flight on 16 February 1967 which crashed on landing at Manado capital of the North Sulawesi province of Indonesia. 22 of the 84 passengers on board were killed. All eight crew members survived.... at Manado Manado Manado is the capital of the North Sulawesi province of Indonesia. Manado is located at the Bay of Manado, and is surrounded by a mountainous area. The city has about 405,715 inhabitants, making it the second-largest city in Sulawesi after Makassar... |
| Lockheed L1011-100 | 6 | 1975–1996 | |
| McDonnell Douglas DC-9-32 McDonnell Douglas DC-9 The McDonnell Douglas DC-9 is a twin-engine, single-aisle jet airliner. It was first manufactured in 1965 with its maiden flight later that year. The DC-9 was designed for frequent, short flights. The final DC-9 was delivered in October 1982.The DC-9 was followed in subsequent modified forms by... |
24 | 1969–1992 | Three donated to Merpati Merpati Nusantara Airlines Merpati Nusantara Airlines is a commuter airline based in Central Jakarta, Jakarta, Indonesia. It is a major domestic airline operating scheduled services to more than 25 destinations in Indonesia, as well as scheduled international services to East Timor and Malaysia. Its main base is... , one crashed, 1 was hijjacked. Replaced by Boeing 737 Boeing 737 The Boeing 737 is a short- to medium-range, twin-engine narrow-body jet airliner. Originally developed as a shorter, lower-cost twin-engine airliner derived from Boeing's 707 and 727, the 737 has developed into a family of nine passenger models with a capacity of 85 to 215 passengers... s. |
| McDonell Douglas DC-10-30 McDonnell Douglas DC-10 The McDonnell Douglas DC-10 is a three-engine widebody jet airliner manufactured by McDonnell Douglas. The DC-10 has range for medium- to long-haul flights, capable of carrying a maximum 380 passengers. Its most distinguishing feature is the two turbofan engines mounted on underwing pylons and a... |
10 | 1973–2004 | one written-off in Fukuoka Garuda Indonesia Flight 865 Garuda Indonesia Flight 865 was a scheduled international flight from Fukuoka, Japan, to Jakarta, Indonesia. On June 13, 1996, the crew of the aircraft, a McDonnell Douglas DC-10-30, attempted to abort take-off after reaching a speed above V1. It happened because when the aircraft reached rotate... , 5 stored at CGK Soekarno-Hatta International Airport Soekarno–Hatta International Airport , popularly abbreviated SHIA or Soetta is the main airport serving the greater Jakarta area on the island of Java, Indonesia. The airport is named after the first President of Indonesia, Soekarno, and the first vice-president, Mohammad Hatta. The airport is... crashed, possibly scrapped. This kind of aircraft was used to fly Indonesian president Soeharto |
| McDonnell Douglas MD-11 McDonnell Douglas MD-11 The McDonnell Douglas MD-11 is a three-engine medium- to long-range widebody jet airliner, manufactured by McDonnell Douglas and, later, by Boeing Commercial Airplanes. Based on the DC-10, it features a stretched fuselage, increased wingspan with winglets, refined airfoils on the wing and smaller... |
9 | 1990–2002 | All sold to Varig Varig VARIG was the first airline founded in Brazil, in 1927. From 1965 until 1990 it was Brazil's leading and almost only international airline... . Some of them now still in service with FedEx Express |
| PBY 5 Catalina PBY Catalina The Consolidated PBY Catalina was an American flying boat of the 1930s and 1940s produced by Consolidated Aircraft. It was one of the most widely used multi-role aircraft of World War II. PBYs served with every branch of the United States Armed Forces and in the air forces and navies of many other... |
8 | 1950–1953 | |
| Total | 229 |
Services
Garuda Indonesia is a full-service airline featuring both business and economy classes. The airline began to introduce new premium products and services with the arrival of the Airbus A330-200 and Boeing 737-800.Cabin
Executive ClassExecutive Class is Garuda's business class product available on board all Garuda Indonesia aircraft. The Airbus A330-200
Airbus A330
The Airbus A330 is a wide-body twin-engine jet airliner made by Airbus, a division of EADS. Versions of the A330 have a range of and can accommodate up to 335 passengers in a two-class layout or carry of cargo....
and Airbus A330-300
Airbus A330
The Airbus A330 is a wide-body twin-engine jet airliner made by Airbus, a division of EADS. Versions of the A330 have a range of and can accommodate up to 335 passengers in a two-class layout or carry of cargo....
feature the new Executive Class product with flat-bed seats, 74" seat pitch and recline up to 180 degrees. The seats feature an in-armrest 11-inch touch screen LCD with AVOD on each seat, in-seat laptop power supply, and personal reading light. The seats are in 2-2-2 configuration. The newer Boeing 737-800
Boeing 737 Next Generation
The Boeing 737 Next Generation, commonly abbreviated as Boeing 737NG, is the name given to the -600/-700/-800/-900 series of the Boeing 737 after the introduction of the -300/-400/-500 Classic series. They are short- to medium-range, narrow-body jet airliners...
also have a new Executive Class product in a 2-2 configuration.
The Boeing 747-400
Boeing 747-400
The Boeing 747-400 is a major development and the best-selling model of the Boeing 747 family of jet airliners. While retaining the four-engine wide-body layout of its predecessors, the 747-400 embodies numerous technological and structural changes to produce a more efficient airframe...
and Boeing 737
Boeing 737
The Boeing 737 is a short- to medium-range, twin-engine narrow-body jet airliner. Originally developed as a shorter, lower-cost twin-engine airliner derived from Boeing's 707 and 727, the 737 has developed into a family of nine passenger models with a capacity of 85 to 215 passengers...
still have the old Executive Class seat. Seats on the Boeing 747–400 have 46"-48" seat pitch with seat width of 16". On the Boeing 737 aircraft, including the -300
Boeing 737 Classic
The Boeing 737 Classic is the name given to the -300/-400/-500 series of the Boeing 737 following the introduction of the -600/-700/-800/-900 series. They are short- to medium- range, narrow-body jet airliners produced by Boeing Commercial Airplanes. The Classic series was introduced as the 'new...
, -400
Boeing 737 Classic
The Boeing 737 Classic is the name given to the -300/-400/-500 series of the Boeing 737 following the introduction of the -600/-700/-800/-900 series. They are short- to medium- range, narrow-body jet airliners produced by Boeing Commercial Airplanes. The Classic series was introduced as the 'new...
, -500
Boeing 737 Classic
The Boeing 737 Classic is the name given to the -300/-400/-500 series of the Boeing 737 following the introduction of the -600/-700/-800/-900 series. They are short- to medium- range, narrow-body jet airliners produced by Boeing Commercial Airplanes. The Classic series was introduced as the 'new...
, and older -800
Boeing 737 Next Generation
The Boeing 737 Next Generation, commonly abbreviated as Boeing 737NG, is the name given to the -600/-700/-800/-900 series of the Boeing 737 after the introduction of the -300/-400/-500 Classic series. They are short- to medium-range, narrow-body jet airliners...
Series, seat pitch ranges from 41" to 44" with seat width of 19". On selected aircraft, in-seat TVs are also available.
A range of hot and cold food and beverages is available, and snacks or meals are offered depending on the length of the flight. Wine and beer is also offered on international flights. In July 2011, Garuda Indonesia launched Indonesian Rijsttafel in Executive Class as its signature in-flight service. This Indonesian signature dining was meant to introduce the passenger to wide array of Indonesian cuisine in a single setting as part of Garuda Indonesia experience. This in-flight Indonesian Rijsttafel include Indonesian signature dishes; choices of nasi kuning
Nasi kuning
Nasi Kuning is an Indonesian rice dish cooked with coconut milk and turmeric, hence the name nasi kuning . Nasi kuning might come in the form of a cone called a tumpeng and is usually eaten during special events...
or regular steamed rice, accompanied with choices of dishes such as satay
Satay
Satay , or sate, is a dish of marinated, skewered and grilled meat, served with a sauce. Satay may consist of diced or sliced chicken, goat, mutton, beef, pork, fish, other meats, or tofu; the more authentic version uses skewers from the midrib of the coconut palm frond, although bamboo skewers are...
, rendang
Rendang
Rendang is a dish which originated from the Minangkabau ethnic group of Indonesia, and is now commonly served across the country. One of the characteristic foods of Minangkabau culture, it is served at ceremonial occasions and to honour guests...
, gado-gado
Gado-gado
Gado-gado , also called Lotek for its cooked version - differed from lotek atah or karedok for its fresh and raw version of the vegetable covered with peanut sauce and pecel is an Indonesian dish comprising a vegetable salad served with a peanut sauce dressing...
grilled chicken rica, red snapper
Red snapper (fish)
The red snapper, Lutjanus campechanus, is a fish found in the Gulf of Mexico and the southeastern Atlantic coast of the United States and, much less commonly, northward as far as Massachusetts. In Latin American Spanish it is known as huachinango or pargo...
in yellow acar
Acar
Acar is a type of pickling made in Indonesia, Malaysia, and Singapore. It is made from different vegetables such as yardlong beans, carrots and cabbage which are pickled in vinegar and dried chillies. The vegetables are then tossed in ground peanuts....
sauce, fried shrimp in sambal
Sambal
Sambal is a chili based sauce which is normally used as a condiment. Sambals are popular in Indonesia, Malaysia, Singapore, the southern Philippines and Sri Lanka, as well as in the Netherlands and in Suriname through Javanese influence. It is typically made from a variety of chili peppers and is...
, potato perkedel and tempeh
Tempeh
Tempeh , or tempe , is a traditional soy product originally from Indonesia. It is made by a natural culturing and controlled fermentation process that binds soybeans into a cake form, similar to a very firm vegetarian burger patty...
, also with kerupuk or rempeyek
Rempeyek
Rempeyek or peyek is a deep-fried savoury Indonesian peanut cracker made from flour , peanuts, dried anchovies or shrimp, coconut milk, salt and spices. Some people also add a chopped citrus leaf to add the "fresh" taste to it....
crackers.
Economy Class
Economy Class is available on board all Garuda Indonesia aircraft. Seat pitch ranges from 30" to 35" depending on the aircraft with seat width of 17". The Airbus A330-200
Airbus A330
The Airbus A330 is a wide-body twin-engine jet airliner made by Airbus, a division of EADS. Versions of the A330 have a range of and can accommodate up to 335 passengers in a two-class layout or carry of cargo....
and Airbus A330-300
Airbus A330
The Airbus A330 is a wide-body twin-engine jet airliner made by Airbus, a division of EADS. Versions of the A330 have a range of and can accommodate up to 335 passengers in a two-class layout or carry of cargo....
aircraft and the newer Boeing 737-800
Boeing 737 Next Generation
The Boeing 737 Next Generation, commonly abbreviated as Boeing 737NG, is the name given to the -600/-700/-800/-900 series of the Boeing 737 after the introduction of the -300/-400/-500 Classic series. They are short- to medium-range, narrow-body jet airliners...
aircraft have the new Economy Class seats which offer 9-inch touch screen entertainment with AVOD.
Hot and cold meals or snacks and beverages are offered depending on the length of the flight. Wine and beer is also offered on international flights.
In-flight entertainment
In-flight entertainmentIn-flight Entertainment
In-flight entertainment refers to the entertainment available to aircraft passengers during a flight. In 1936, the airship Hindenburg offered passengers a piano, lounge, dining room, smoking room, and bar during the 2½ day flight between Europe and America...
is available on board selected aircraft. The Boeing 747-400
Boeing 747-400
The Boeing 747-400 is a major development and the best-selling model of the Boeing 747 family of jet airliners. While retaining the four-engine wide-body layout of its predecessors, the 747-400 embodies numerous technological and structural changes to produce a more efficient airframe...
aircraft have cabin screens with Airshow, a moving map system to allow passengers to track the progress of their flight, as well as feature films and short movies. Audio programming is also available. Passengers in Executive Class can order portable media players (AVOD system) from flight attendants on international flights only.
The Airbus A330-200
Airbus A330
The Airbus A330 is a wide-body twin-engine jet airliner made by Airbus, a division of EADS. Versions of the A330 have a range of and can accommodate up to 335 passengers in a two-class layout or carry of cargo....
, Airbus A330-300
Airbus A330
The Airbus A330 is a wide-body twin-engine jet airliner made by Airbus, a division of EADS. Versions of the A330 have a range of and can accommodate up to 335 passengers in a two-class layout or carry of cargo....
and newer Boeing 737-800
Boeing 737 Next Generation
The Boeing 737 Next Generation, commonly abbreviated as Boeing 737NG, is the name given to the -600/-700/-800/-900 series of the Boeing 737 after the introduction of the -300/-400/-500 Classic series. They are short- to medium-range, narrow-body jet airliners...
s have in-flight entertainment in all classes. This includes 9-inch touch screen LCD
Liquid crystal display
A liquid crystal display is a flat panel display, electronic visual display, or video display that uses the light modulating properties of liquid crystals . LCs do not emit light directly....
in Economy Class and 11-inch touch screen LCD in Executive Class. In the Airbus A330-300, the screens are located on the seat backs or in the armrest on bulkhead rows, while in the Airbus A330-200 and the Boeing 737-800
Boeing 737 Next Generation
The Boeing 737 Next Generation, commonly abbreviated as Boeing 737NG, is the name given to the -600/-700/-800/-900 series of the Boeing 737 after the introduction of the -300/-400/-500 Classic series. They are short- to medium-range, narrow-body jet airliners...
s, they are located in the armrest in Executive Class or on the seat back in Economy Class. All PTVs are equipped with an Audio & Video on Demand
Video on demand
Video on Demand or Audio and Video On Demand are systems which allow users to select and watch/listen to video or audio content on demand...
(AVOD) system. This AVOD system offers 25 choices of films, 10 TV programs, 35 music albums, and 25 interactive video games.
In addition, with Garuda Indonesia orders of ten Boeing 777-300ER
Boeing 777
The Boeing 777 is a long-range, wide-body twin-engine jet airliner manufactured by Boeing Commercial Airplanes. It is the world's largest twinjet and is commonly referred to as the "Triple Seven". The aircraft has seating for over 300 passengers and has a range from , depending on model...
s and 50 Boeing 737-800
Boeing 737 Next Generation
The Boeing 737 Next Generation, commonly abbreviated as Boeing 737NG, is the name given to the -600/-700/-800/-900 series of the Boeing 737 after the introduction of the -300/-400/-500 Classic series. They are short- to medium-range, narrow-body jet airliners...
s during the Singapore Airshow
Singapore Airshow
The Singapore Airshow, formerly known as Changi International Airshow, is a biennial aerospace event held in Singapore starting from 2008. The event was launched as a partnership between Singaporean agencies Civil Aviation Authority of Singapore and the Defence Science and Technology Agency after...
, these new aircraft will be fitted with a new in-flight entertainment program and a new cabin ambience. The new release movies are expected to be shown in the most high-tech LCD TV screen made by Bose Audio system.
Newspapers and magazines are provided to all passengers on board Garuda Indonesia flights.
Ticketing
A Jakarta-based 24-hour call center is available for local customer access where payment can be made by credit cards, internet/mobile banking or transfer via ATM. Recently online booking from their website is also possible with payment can be made online with credit cards from select countries.In April 2011, Garuda Indonesia announced plans to develop online sales. Garuda Indonesia had cooperated with Visa and Mastercard
MasterCard
Mastercard Incorporated or MasterCard Worldwide is an American multinational financial services corporation with its headquarters in the MasterCard International Global Headquarters, Purchase, Harrison, New York, United States...
to develop an online credit card payment system, allowing customers to use Paypal
PayPal
PayPal is an American-based global e-commerce business allowing payments and money transfers to be made through the Internet. Online money transfers serve as electronic alternatives to paying with traditional paper methods, such as checks and money orders....
. Debit card payments may be processed with Bank Mandiri
Bank Mandiri
Bank Mandiri , headquartered in Jakarta, is the largest bank in Indonesia in term of assets, loans and deposits. Total assets as of Q2 2010 were IDR 402.1 trillion . It also has Capital Adequacy Ratio of 23% , Return on Asset of 0.71 %, and Return on Equity of 7.38 %...
, BCA
Bank Central Asia
Bank Central Asia is an Indonesian bank founded on August 10, 1955.The Asian monetary crisis in 1997 had a tremendous impact on Indonesia’s entire banking system. In particular, it affected BCA’s cash flow and even threatened its survival. Panic rush forced the bank to seek assistance from the...
or BII
Bank Internasional Indonesia (BII)
Bank Internasional Indonesia is the eighth largest Indonesian bank by assets as of September 2010. It is 97.4% owned by Maybank of Malaysia.- External links :* http://www.bii.co.id/...
.
Frequent-flyer program
Garuda Frequent Flyer was launched in September 1999.In 2005, Garuda Indonesia relaunched its frequent-flyer program called Garuda Frequent Flyer (GFF) with a new look, benefits and services. The new program allows members to earn miles on domestic and international flights and has four tiers of membership covering GFF Junior, Blue, Silver, Gold, and Platinum status levels.
| Tier Level | Benefits | Requirements |
|---|---|---|
| Blue |
|
1 eligible flight |
| Silver |
|
10,000 tier miles or 10 eligible flights within a year |
| Gold |
|
30,000 Tier Miles or 30 eligible flights within a year |
| Platinum |
|
65,000 Tier Miles or 65 eligible flights within a year |
Executive Lounge
The Garuda Executive Lounge is open to passengers travelling in Executive Class, as well as those holding a Gold or Platinum Garuda Frequent Flyer card. Passengers with an Executive Card Plus card or Garuda Indonesia Citibank credit card can also gain access to the lounge. Lounges are located at Soekarno-Hatta International AirportSoekarno-Hatta International Airport
Soekarno–Hatta International Airport , popularly abbreviated SHIA or Soetta is the main airport serving the greater Jakarta area on the island of Java, Indonesia. The airport is named after the first President of Indonesia, Soekarno, and the first vice-president, Mohammad Hatta. The airport is...
and throughout Indonesia, offering food and drinks, wireless internet, showers, meeting rooms and business services.
Incidents and accidents
Since its first incident in 1950, Garuda Indonesia has suffered 12 fatal accidents and one hijacking. These are the major ones:- On 16 February 1967, Garuda Indonesia Airways Flight 708Garuda Indonesia Airways Flight 708Garuda Indonesia Airways Flight 708 was a scheduled passenger flight on 16 February 1967 which crashed on landing at Manado capital of the North Sulawesi province of Indonesia. 22 of the 84 passengers on board were killed. All eight crew members survived....
crashed on landing at ManadoManadoManado is the capital of the North Sulawesi province of Indonesia. Manado is located at the Bay of Manado, and is surrounded by a mountainous area. The city has about 405,715 inhabitants, making it the second-largest city in Sulawesi after Makassar...
capital of the North SulawesiNorth SulawesiNorth Sulawesi is a province of Indonesia. It is on the island of Sulawesi, and borders the province of Gorontalo to the west . The islands of Sangihe and Talaud form the northern part of the province, which border Davao del Sur in the Philippines.The capital and largest city in North Sulawesi is...
province of IndonesiaIndonesiaIndonesia , officially the Republic of Indonesia , is a country in Southeast Asia and Oceania. Indonesia is an archipelago comprising approximately 13,000 islands. It has 33 provinces with over 238 million people, and is the world's fourth most populous country. Indonesia is a republic, with an...
killing 22 out of 84 passengers. - On 28 May 1968, a Garuda Indonesia Convair 990Convair 990The Convair 990 Coronado was a narrow-body jet airliner produced by the Convair division of General Dynamics, a "stretched" version of their earlier Convair 880 produced in response to a request from American Airlines. The 990 was lengthened by 10 feet, which increased the number of passengers from...
bound for KarachiKarachiKarachi is the largest city, main seaport and the main financial centre of Pakistan, as well as the capital of the province of Sindh. The city has an estimated population of 13 to 15 million, while the total metropolitan area has a population of over 18 million...
, PakistanPakistanPakistan , officially the Islamic Republic of Pakistan is a sovereign state in South Asia. It has a coastline along the Arabian Sea and the Gulf of Oman in the south and is bordered by Afghanistan and Iran in the west, India in the east and China in the far northeast. In the north, Tajikistan...
crashed into the sea just after taking off from Bombay Santa Cruz airport (now Chhatrapati Shivaji International Airport). All 29 people on board (15 passengers and 14 crew members) died. In addition, there was one casualty on the ground. - On 7 September 1974, a Garuda Indonesia Fokker F-27 crashed on approach to Tanjung Karang-Branti AirportRadin Inten II AirportRadin Inten II Airport is a domestic airport that serves the city of Bandar Lampung in Lampung, Indonesia. The name is taken from Radin Inten II, the last Sultan of Lampung....
. The aircraft crashed short of the runway while on approach in limited visibility weather. The aircraft eventually struck buildings near the runway and caught fire, killing 33 out of 36 people on board (30 passengers and 3 crew members). - On 24 September 1975, Garuda Indonesia Flight 150Garuda Indonesia Flight 150Garuda Indonesia Airways Flight 150 was a scheduled Indonesian domestic passenger flight from Kemayoran Airport, Jakarta to Sultan Mahmud Badaruddin II Airport, Palembang. On September 24, 1975, Flight 150 crashed on approach due to poor weather and fog just 2.5 miles from the town of Palembang...
crashed on approach to Sultan Mahmud Badaruddin II Airport. The accident, which was attributed to poor weather and fog, killed 25 out of 61 passengers plus one person on the ground. - On 11 July 1979, a Garuda Indonesia Fokker F-28 on a domestic flight1979 Garuda Fokker F28 crashThe 1979 Garuda Fokker F28 crash occurred on 11 July 1979 when a Garuda Indonesia Fokker F28 airliner on a domestic flight in Indonesia from Sultan Mahmud Badaruddin II Airport, Palembang, to Polonia International Airport, Medan, struck Mount Sibayak at on approach to landing...
hit a volcano on approach to Medan Airport, Indonesia, all 61 on board killed. - On 28 March 1981, Garuda Indonesia Flight 206 a DC-9 aircraft on a domestic flight was hijacked. This was the first serious Indonesian airline hijacking, since the first case was a desperate Marine hijacker who was killed by the pilot himself. The hijackers, a group called Commando Jihad, hijacked the DC-9 "Woyla", enroute from PalembangPalembangPalembang is the capital city of the South Sumatra province in Indonesia. Palembang is one of the oldest cities in Indonesia, and has a history of being a capital of a maritime empire. Located on the Musi River banks on the east coast of southern Sumatra island, it has an area of 400.61 square...
to Medan, and ordered the crew to fly the aircraft to ColomboColomboColombo is the largest city of Sri Lanka. It is located on the west coast of the island and adjacent to Sri Jayawardenapura Kotte, the capital of Sri Lanka. Colombo is often referred to as the capital of the country, since Sri Jayawardenapura Kotte is a satellite city of Colombo...
, Sri LankaSri LankaSri Lanka, officially the Democratic Socialist Republic of Sri Lanka is a country off the southern coast of the Indian subcontinent. Known until 1972 as Ceylon , Sri Lanka is an island surrounded by the Indian Ocean, the Gulf of Mannar and the Palk Strait, and lies in the vicinity of India and the...
. Since the aircraft did not have enough fuel, it refueled in PenangPenangPenang is a state in Malaysia and the name of its constituent island, located on the northwest coast of Peninsular Malaysia by the Strait of Malacca. It is bordered by Kedah in the north and east, and Perak in the south. Penang is the second smallest Malaysian state in area after Perlis, and the...
, Malaysia and then at Don Muang, ThailandThailandThailand , officially the Kingdom of Thailand , formerly known as Siam , is a country located at the centre of the Indochina peninsula and Southeast Asia. It is bordered to the north by Burma and Laos, to the east by Laos and Cambodia, to the south by the Gulf of Thailand and Malaysia, and to the...
. The hijackers demanded the release of Commando Jihad members imprisoned in Indonesia, and US $ 1.5 million, as well as an aircraft to take those prisoners to an unspecified destination. . A total of five people were killed in the raid including the captain Herman Tante and three of the five hijackers. One of the Kopassus commandos, Achmad Kirang, was killed by one of the hijackers – he later died in a Bangkok hospital. The rest of the hostages were rescued. The two remaining hijackers who had surrendered were killed on the aircraft carrying them and the Kopassus troops back to Jakarta. - On 20 March 1982, a Garuda Indonesia Fokker F-28 on a domestic flight1982 Garuda Fokker F28 crashThe 1982 Garuda Fokker F28 crash occurred on March 20, 1982, when a Fokker F28, opereated by Garuda Indonesia, overran the runway at Tanjung Karang-Branti Airport, Indonesia during a very heavy rain...
overran the runway at Tanjung Karang-Branti AirportRadin Inten II AirportRadin Inten II Airport is a domestic airport that serves the city of Bandar Lampung in Lampung, Indonesia. The name is taken from Radin Inten II, the last Sultan of Lampung....
in bad weather, all 27 were killed when the aircraft burst into flames. - On 4 April 1987, Garuda Indonesia Flight 035, a Douglas DC-9, hit a pylon and crashed on approach to MedanMedan- Demography :The city is Indonesia's fourth most populous after Jakarta, Surabaya, and Bandung, and Indonesia's largest city outside of Java island. Much of the population lies outside its city limits, especially in Deli Serdang....
Polonia International AirportPolonia International AirportPolonia International Airport is located in the city of Medan, Indonesia, about 5 km from the Central Business District. It is the first international airport in Medan, the other being the planned Kuala Namu International Airport...
in bad weather with 24 fatalities. - On 13 June 1996, Garuda Indonesia Flight 865Garuda Indonesia Flight 865Garuda Indonesia Flight 865 was a scheduled international flight from Fukuoka, Japan, to Jakarta, Indonesia. On June 13, 1996, the crew of the aircraft, a McDonnell Douglas DC-10-30, attempted to abort take-off after reaching a speed above V1. It happened because when the aircraft reached rotate...
, a McDonnell Douglas DC-10 departing FukuokaFukuoka, Fukuokais the capital city of Fukuoka Prefecture and is situated on the northern shore of the island of Kyushu in Japan.Voted number 14 in a 2010 poll of the World's Most Livable Cities, Fukuoka is praised for its green spaces in a metropolitan setting. It is the most populous city in Kyushu, followed by...
, Japan overran the runway after aborting the takeoff well above rotation speed. The number-3 engine fuel line was severed, resulting in a massive fire and the total destruction of the rear end of the aircraft. Three of the 275 people on board were killed. - On 26 September 1997, Garuda Indonesia Flight 152Garuda Indonesia Flight 152Garuda Indonesia Flight 152 was a scheduled domestic Indonesian passenger flight from Jakarta to Medan Sumatra operated by state owned flag carrier Garuda Indonesia. On September 26, 1997, the Airbus A300 flying this route, registered PK-GAI, crashed into woodlands 29 km from Medan in low...
, an Airbus A300B4-220Airbus A300The Airbus A300 is a short- to medium-range widebody jet airliner. Launched in 1972 as the world's first twin-engined widebody, it was the first product of Airbus Industrie, a consortium of European aerospace companies, wholly owned today by EADS...
aircraft flying from Jakarta, crashed in Sibolangit, 18 miles (29 km) short of Medan airport in low visibility, killing all 234 on board. It is the deadliest aviation incident in IndonesiaIndonesiaIndonesia , officially the Republic of Indonesia , is a country in Southeast Asia and Oceania. Indonesia is an archipelago comprising approximately 13,000 islands. It has 33 provinces with over 238 million people, and is the world's fourth most populous country. Indonesia is a republic, with an...
. - On 16 January 2002, Garuda Indonesia Flight 421Garuda Indonesia Flight 421Garuda Indonesia Flight 421 was a scheduled domestic flight operated by Indonesian flag carrier Garuda Indonesia covering about 625 kilometers, from Ampenan to Yogyakarta. On January 16, 2002, the Boeing 737-300 aircraft experienced a flameout in both of its CFM International CFM56 engines about 90...
was a Boeing 737–300 traveling from LombokLombokLombok is an island in West Nusa Tenggara province, Indonesia. It forms part of the chain of the Lesser Sunda Islands, with the Lombok Strait separating it from Bali to the west and the Alas Strait between it and Sumbawa to the east...
to YogyakartaYogyakarta (city)Yogyakarta is a city in the Yogyakarta Special Region, Indonesia. It is renowned as a centre of classical Javanese fine art and culture such as batik, ballet, drama, music, poetry, and puppet shows. Yogyakarta was the Indonesian capital during the Indonesian National Revolution from 1945 to...
was forced to make an emergency landing in poor weather on the Bengawan Solo RiverBengawan Solo RiverBengawan Solo River is the longest river on the Indonesian island of Java, approximately 600 km in length. Apart from its importance as watercourse to the inhabitants and farmlands of the eastern and northern parts of the island, it is a renowned region in paleoanthropology circles...
, due to engine flameoutFlameoutA flameout refers to the failure of a jet engine caused by the extinction of the flame in the combustion chamber. It can be caused by a number of factors, including fuel exhaustion; compressor stall; insufficient oxygen supply; foreign object damage ; severe inclement weather; and mechanical...
caused by water and hail ingestion. One person, a stewardess, was killed in the accident; 59 other passengers and crew survived. - On 6 September 2004, human rightsHuman rightsHuman rights are "commonly understood as inalienable fundamental rights to which a person is inherently entitled simply because she or he is a human being." Human rights are thus conceived as universal and egalitarian . These rights may exist as natural rights or as legal rights, in both national...
activist Munir Said ThalibMunir Said ThalibMunir Said Thalib , affectionately known simply as "Munir", was one of Indonesia's most famous human rights and anti-corruption activist...
was bound for AmsterdamAmsterdamAmsterdam is the largest city and the capital of the Netherlands. The current position of Amsterdam as capital city of the Kingdom of the Netherlands is governed by the constitution of August 24, 1815 and its successors. Amsterdam has a population of 783,364 within city limits, an urban population...
via Singapore on a Garuda flight when he was poisoned with arsenic during his flight transit in Singapore, or sometime near that time. A former Garuda Indonesia airline pilot was convicted. It was concluded from Munir's autopsy and eye witnesses during the trial, that he had died two hours before arrival in Schiphol, Amsterdam. - On 7 March 2007, Garuda Indonesia Flight 200Garuda Indonesia Flight 200Garuda Indonesia Flight 200 was the scheduled domestic passenger flight of a Boeing 737-497 operated by Garuda Indonesia between Jakarta and Yogyakarta, Indonesia. The aircraft crashed and burst into flames while landing at Adisucipto International Airport on March 7, 2007...
, a Boeing 737–400 flying from Jakarta, crashed and burst into flames on landing at Adisucipto International AirportAdisucipto International AirportAdisucipto International Airport is the principal airport serving the Yogyakarta area on the island of Java, Indonesia....
, YogyakartaYogyakarta (city)Yogyakarta is a city in the Yogyakarta Special Region, Indonesia. It is renowned as a centre of classical Javanese fine art and culture such as batik, ballet, drama, music, poetry, and puppet shows. Yogyakarta was the Indonesian capital during the Indonesian National Revolution from 1945 to...
at 07.00 am. 21 people were killed.
In popular culture
A Garuda Indonesia Convair 990Convair 990
The Convair 990 Coronado was a narrow-body jet airliner produced by the Convair division of General Dynamics, a "stretched" version of their earlier Convair 880 produced in response to a request from American Airlines. The 990 was lengthened by 10 feet, which increased the number of passengers from...
jet aircraft can be seen at the background of the first panel, in the beginning of Tintin
The Adventures of Tintin
The Adventures of Tintin is a series of classic comic books created by Belgian artist , who wrote under the pen name of Hergé...
adventure, Flight 714
Flight 714
Flight 714, first published in 1968, is the 22nd and penultimate complete volume of The Adventures of Tintin, a series of classic comic-strip albums by the Belgian writer and illustrator Hergé, featuring young reporter Tintin as a hero. Its original French title is Vol 714 pour Sydney...
, by Hergé
Hergé
Georges Prosper Remi , better known by the pen name Hergé, was a Belgian comics writer and artist. His best known and most substantial work is the 23 completed comic books in The Adventures of Tintin series, which he wrote and illustrated from 1929 until his death in 1983, although he was also...
, which was set in Kemayoran Airport
Kemayoran Airport
Kemayoran Airport, also spelled Kemajoran Airport, was the principal airport for Jakarta, Indonesia, from 8 July 1940 until March 31, 1985, when it was replaced by Soekarno-Hatta International Airport...
.
The Garuda Indonesia logo can be seen in the booklet of Dream Theater's Six Degrees of Inner Turbulence
Six Degrees of Inner Turbulence
Six Degrees of Inner Turbulence is the sixth full-length studio album by progressive metal band Dream Theater. It was released as a double-disc album on January 29, 2002 by Elektra Records...
, in the page where it shows the picture of John Myung
John Myung
John Ro Myung is an American bassist, Chapman Stick player and a founding member of the progressive metal group Dream Theater. He is considered a virtuoso player who is widely recognized for his technical proficiency....
.
See also
- List of airlines of Indonesia
- List of airports in Indonesia
- List of companies of Indonesia
- Transport in Indonesia