Syniverse Technologies
Encyclopedia
Syniverse is a global company that provides technology and business services for the telecommunications industry. The company’s solutions make it possible for disparate technologies and standards to interoperate, so operators in the mobile industry can provide their subscribers with access to voice calls, data and other services as users move across networks around the world. Syniverse’s core service areas include messaging, roaming
, network
and database
, and business intelligence
solutions. The company began in 1987 as a GTE
business unit called GTE Telecommunications Services Inc.
The company’s global headquarters are in Tampa, Florida
, U.S.A., and it has regional headquarters in The Netherlands, Argentina
and China
.
Syniverse is ISO 9001:2000 certified and TL 9000
approved, meaning the company adheres to the principles of customer focus and quality improvement practices.
business unit, GTE Telecommunication Services Inc. (GTE TSI). Soon after, the company launched voice clearing, settlement and exchange, post-call validation, and message rating services. During the following years, it established several call delivery, fraud and roaming
products. In 1993, it developed the first wireless SS7 network to support intelligent network-based services.
In 1998, the company began to offer its services globally in 1998, providing interoperability
services to Australia
, China
, Japan
and Korea
. It received an international leadership award two years later for expansion between Korea
, Hong Kong
, Japan
and North America
.
In 2000, the company became a wholly owned subsidiary of Verizon Information Services Inc. In 2001, the company changed its name from GTE TSI Telecommunication Services Inc. to Verizon Telecommunication Services Inc. That year, the company introduced several services. One was a global GRX
service to allow GPRS users access to high-speed mobile Internet
services. Another was a suite of mobile data services, including international SMS
interoperability
.
In 2002, TSI became an independent, private corporation after being acquired by a private investment group changing its name again to just Telecommunication Services Inc. In 2004, the company changed its corporate name to Syniverse Technologies.
On Feb. 10, 2005, Syniverse became a public company, trading on the New York Stock Exchange
under the symbol SVR. Also in 2005, the company developed a platform to distribute wireless AMBER Alert
TM messages about missing children in the United States
; offered the first 1xRTT/1xEV-DO solution to enable mobile data roaming for CDMA subscribers; and became a founding investor, board member and technical participant of dotMobi, the registry for the .mobi domain.
In 2006, Syniverse acquired Interactive Technology Holdings Limited (ITHL), expanding the company’s customer base in Asia Pacific and adding new products. The following year, Syniverse was appointed to provide wireless number portability
services to both Singapore
and Canada
, and acquired the wireless data and financial clearing business of Billing Services Group Limited (BSG), expanding Syniverse’s global business.
In 2009, Syniverse became part of Standard & Poor’s Midcap 400 under the Global Industry Classification Index (GCIS) Wireless Telecommunications Services Sub-industry index and was selected as one of two companies selected to provide mobile number portability
in India. Syniverse also acquired Wireless Solutions International (WSI) in 2009 and VeriSign, Inc.’s (NASDAQ:VRSN) Messaging and Mobile Media Services.
Syniverse began delivering text messages free of charge to pregnant and expecting mothers with the Text4baby initiative in 2010. In that same year, the company was chosen by CTIA - The Wireless Association to support the Latin America common short code
(CSC) initiative. Syniverse uses its web-based platform to incorporate registry, CSC search and payment functionality.
On Jan. 13, 2011, Syniverse became a private corporation after being acquired by an affiliate of The Carlyle Group
for approximately $2.6 billion. Shortly thereafter at Mobile World Congress
2011 in Barcelona, Spain, Syniverse unveiled its Mobile Video Broadcast Service, the industry’s first video communication solution that is interoperable across platforms, devices and networks. This service enables an operator’s subscribers to send live video to mobile handsets, PCs and social networks, delivering live peer-to-peer video communication as easily as sending an SMS
.
Awards Syniverse has won in 2009 include:
In 2010, Syniverse has won:
Roaming
In wireless telecommunications, roaming is a general term referring to the extension of connectivity service in a location that is different from the home location where the service was registered. Roaming ensures that the wireless device is kept connected to the network, without losing the...
, network
Telecommunications network
A telecommunications network is a collection of terminals, links and nodes which connect together to enable telecommunication between users of the terminals. Networks may use circuit switching or message switching. Each terminal in the network must have a unique address so messages or connections...
and database
Database
A database is an organized collection of data for one or more purposes, usually in digital form. The data are typically organized to model relevant aspects of reality , in a way that supports processes requiring this information...
, and business intelligence
Business intelligence
Business intelligence mainly refers to computer-based techniques used in identifying, extracting, and analyzing business data, such as sales revenue by products and/or departments, or by associated costs and incomes....
solutions. The company began in 1987 as a GTE
GTE
GTE Corporation, formerly General Telephone & Electronics Corporation was the largest independent telephone company in the United States during the days of the Bell System....
business unit called GTE Telecommunications Services Inc.
The company’s global headquarters are in Tampa, Florida
Tampa, Florida
Tampa is a city in the U.S. state of Florida. It serves as the county seat for Hillsborough County. Tampa is located on the west coast of Florida. The population of Tampa in 2010 was 335,709....
, U.S.A., and it has regional headquarters in The Netherlands, Argentina
Argentina
Argentina , officially the Argentine Republic , is the second largest country in South America by land area, after Brazil. It is constituted as a federation of 23 provinces and an autonomous city, Buenos Aires...
and China
China
Chinese civilization may refer to:* China for more general discussion of the country.* Chinese culture* Greater China, the transnational community of ethnic Chinese.* History of China* Sinosphere, the area historically affected by Chinese culture...
.
Syniverse is ISO 9001:2000 certified and TL 9000
TL 9000
TL 9000 is a quality management practice designed by the QuEST Forum in 1998. It was created to focus on supply chain directives throughout the international telecommunications industry, including the USA domestically...
approved, meaning the company adheres to the principles of customer focus and quality improvement practices.
History
Syniverse was established in 1987 as a GTEGTE
GTE Corporation, formerly General Telephone & Electronics Corporation was the largest independent telephone company in the United States during the days of the Bell System....
business unit, GTE Telecommunication Services Inc. (GTE TSI). Soon after, the company launched voice clearing, settlement and exchange, post-call validation, and message rating services. During the following years, it established several call delivery, fraud and roaming
Roaming
In wireless telecommunications, roaming is a general term referring to the extension of connectivity service in a location that is different from the home location where the service was registered. Roaming ensures that the wireless device is kept connected to the network, without losing the...
products. In 1993, it developed the first wireless SS7 network to support intelligent network-based services.
In 1998, the company began to offer its services globally in 1998, providing interoperability
Interoperability
Interoperability is a property referring to the ability of diverse systems and organizations to work together . The term is often used in a technical systems engineering sense, or alternatively in a broad sense, taking into account social, political, and organizational factors that impact system to...
services to Australia
Australia
Australia , officially the Commonwealth of Australia, is a country in the Southern Hemisphere comprising the mainland of the Australian continent, the island of Tasmania, and numerous smaller islands in the Indian and Pacific Oceans. It is the world's sixth-largest country by total area...
, China
China
Chinese civilization may refer to:* China for more general discussion of the country.* Chinese culture* Greater China, the transnational community of ethnic Chinese.* History of China* Sinosphere, the area historically affected by Chinese culture...
, Japan
Japan
Japan is an island nation in East Asia. Located in the Pacific Ocean, it lies to the east of the Sea of Japan, China, North Korea, South Korea and Russia, stretching from the Sea of Okhotsk in the north to the East China Sea and Taiwan in the south...
and Korea
Korea
Korea ) is an East Asian geographic region that is currently divided into two separate sovereign states — North Korea and South Korea. Located on the Korean Peninsula, Korea is bordered by the People's Republic of China to the northwest, Russia to the northeast, and is separated from Japan to the...
. It received an international leadership award two years later for expansion between Korea
Korea
Korea ) is an East Asian geographic region that is currently divided into two separate sovereign states — North Korea and South Korea. Located on the Korean Peninsula, Korea is bordered by the People's Republic of China to the northwest, Russia to the northeast, and is separated from Japan to the...
, Hong Kong
Hong Kong
Hong Kong is one of two Special Administrative Regions of the People's Republic of China , the other being Macau. A city-state situated on China's south coast and enclosed by the Pearl River Delta and South China Sea, it is renowned for its expansive skyline and deep natural harbour...
, Japan
Japan
Japan is an island nation in East Asia. Located in the Pacific Ocean, it lies to the east of the Sea of Japan, China, North Korea, South Korea and Russia, stretching from the Sea of Okhotsk in the north to the East China Sea and Taiwan in the south...
and North America
North America
North America is a continent wholly within the Northern Hemisphere and almost wholly within the Western Hemisphere. It is also considered a northern subcontinent of the Americas...
.
In 2000, the company became a wholly owned subsidiary of Verizon Information Services Inc. In 2001, the company changed its name from GTE TSI Telecommunication Services Inc. to Verizon Telecommunication Services Inc. That year, the company introduced several services. One was a global GRX
GPRS Roaming Exchange
A GPRS Roaming Exchange acts as a hub for GPRS connections from roaming users, removing the need for a dedicated link between each GPRS service provider...
service to allow GPRS users access to high-speed mobile Internet
Internet
The Internet is a global system of interconnected computer networks that use the standard Internet protocol suite to serve billions of users worldwide...
services. Another was a suite of mobile data services, including international SMS
SMS
SMS is a form of text messaging communication on phones and mobile phones. The terms SMS or sms may also refer to:- Computer hardware :...
interoperability
Interoperability
Interoperability is a property referring to the ability of diverse systems and organizations to work together . The term is often used in a technical systems engineering sense, or alternatively in a broad sense, taking into account social, political, and organizational factors that impact system to...
.
In 2002, TSI became an independent, private corporation after being acquired by a private investment group changing its name again to just Telecommunication Services Inc. In 2004, the company changed its corporate name to Syniverse Technologies.
On Feb. 10, 2005, Syniverse became a public company, trading on the New York Stock Exchange
New York Stock Exchange
The New York Stock Exchange is a stock exchange located at 11 Wall Street in Lower Manhattan, New York City, USA. It is by far the world's largest stock exchange by market capitalization of its listed companies at 13.39 trillion as of Dec 2010...
under the symbol SVR. Also in 2005, the company developed a platform to distribute wireless AMBER Alert
AMBER Alert
An AMBER Alert or a Child Abduction Emergency is a child abduction alert bulletin in several countries throughout the world, issued upon the suspected abduction of a child, since 1996...
TM messages about missing children in the United States
United States
The United States of America is a federal constitutional republic comprising fifty states and a federal district...
; offered the first 1xRTT/1xEV-DO solution to enable mobile data roaming for CDMA subscribers; and became a founding investor, board member and technical participant of dotMobi, the registry for the .mobi domain.
In 2006, Syniverse acquired Interactive Technology Holdings Limited (ITHL), expanding the company’s customer base in Asia Pacific and adding new products. The following year, Syniverse was appointed to provide wireless number portability
Mobile number portability
Mobile number portability enables mobile telephone users to retain their mobile telephone numbers when changing from one mobile network operator to another.- General overview :MNP is implemented in different ways across the globe...
services to both Singapore
Singapore
Singapore , officially the Republic of Singapore, is a Southeast Asian city-state off the southern tip of the Malay Peninsula, north of the equator. An island country made up of 63 islands, it is separated from Malaysia by the Straits of Johor to its north and from Indonesia's Riau Islands by the...
and Canada
Canada
Canada is a North American country consisting of ten provinces and three territories. Located in the northern part of the continent, it extends from the Atlantic Ocean in the east to the Pacific Ocean in the west, and northward into the Arctic Ocean...
, and acquired the wireless data and financial clearing business of Billing Services Group Limited (BSG), expanding Syniverse’s global business.
In 2009, Syniverse became part of Standard & Poor’s Midcap 400 under the Global Industry Classification Index (GCIS) Wireless Telecommunications Services Sub-industry index and was selected as one of two companies selected to provide mobile number portability
Mobile number portability
Mobile number portability enables mobile telephone users to retain their mobile telephone numbers when changing from one mobile network operator to another.- General overview :MNP is implemented in different ways across the globe...
in India. Syniverse also acquired Wireless Solutions International (WSI) in 2009 and VeriSign, Inc.’s (NASDAQ:VRSN) Messaging and Mobile Media Services.
Syniverse began delivering text messages free of charge to pregnant and expecting mothers with the Text4baby initiative in 2010. In that same year, the company was chosen by CTIA - The Wireless Association to support the Latin America common short code
Short code
Short codes are special telephone numbers, significantly shorter than full telephone numbers, that can be used to address SMS and MMS messages from certain service provider's mobile phones or fixed phones...
(CSC) initiative. Syniverse uses its web-based platform to incorporate registry, CSC search and payment functionality.
On Jan. 13, 2011, Syniverse became a private corporation after being acquired by an affiliate of The Carlyle Group
Carlyle Group
The Carlyle Group is an American-based global asset management firm, specializing in private equity, based in Washington, D.C. The Carlyle Group operates in four business areas: corporate private equity, real assets, market strategies and fund-of-funds, through its AlpInvest subsidiary...
for approximately $2.6 billion. Shortly thereafter at Mobile World Congress
Mobile World Congress
The GSMA Mobile World Congress is the combination of the world's largest exhibition for the mobile industry and a conference featuring prominent Chief Executives representing mobile operators, device manufacturers, technology providers, vendors and content owners from across the world...
2011 in Barcelona, Spain, Syniverse unveiled its Mobile Video Broadcast Service, the industry’s first video communication solution that is interoperable across platforms, devices and networks. This service enables an operator’s subscribers to send live video to mobile handsets, PCs and social networks, delivering live peer-to-peer video communication as easily as sending an SMS
SMS
SMS is a form of text messaging communication on phones and mobile phones. The terms SMS or sms may also refer to:- Computer hardware :...
.
Awards
In 2008, Syniverse won three awards:- GSMA's Global Mobile Award for Best Roaming Product or Service for Syniverse DataNet, the company's near-real time roaming data exchange (NRTRDE) solution that protects network operators and their subscribers from fraud and makes fraud easier to detect and resolve.
- Global Telecoms Business's International mobile service innovation award for its roaming anti-fraud protection
- The 2008 Florida Governor's Business Diversification Award for Innovation in the Mega Market (county population 800,001 and higher) category.
Awards Syniverse has won in 2009 include:
- Global Telecoms Business Innovation Awards "Wireless Network Infrastructure Innovation" for the Syniverse NEXTSM Advanced Messaging Hub.
- TBTF Industry Achievement Awards "2009 Innovation of the Year" for the Syniverse NEXT Advanced Messaging Hub.
- CEO Tony Holcombe was listed to Global Telecoms Business Power 100 list.
In 2010, Syniverse has won:
- MobileTrax 2010 Mobility award in the integrated messaging category.
- GTB Innovation Award in the Wireless network innovation category.
- Two Business Marketing Association B2 awards for the Syniverse website and Syniverse NEXT video.
- American Business Awards finalists for Best House Organ/Publication for Synergy magazine and Public Relations for “We’re Syniverse” video.
- Two FPRA Tampa Bay Bronze Image Awards for "We're Syniverse" video (Grand Image Award and an Image Award).
- Syniverse Vice President of Value-Added Services Giorgio Miano was named to the 2010 GTB 40 under 40 list.